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only 2 of the 3 devices are syncing
I have been using Dropbox with 3 devices (desktop, notebook, phone) for about 8 months without any problems. As of last week, my desktop stopped sending and receiving files from the other 2 devices. My other 2 devices still sync with each other without any problems, which matches what is on the web. My desktop uses Windows…
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High memory usage on Mac M1
Hi, I've just installed my first M1 iMAC and entered the Dropbox beta program. I need to add that I run an Intel base MB Pro in parallel and I've entered the beta program there as well. So far everything went fine, Dropbox runs Apple nativ and functionality is as expected (well known from the past). Checking memory usage…
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Folders and files not showing on my other devices.
Hi, my files are not showing on my other devices. On my desktop computer, I have a shortcut to my dropbox. I have 30 folders showing in one main folder. When I go to the online folder only one file shows. Please help me figure out how to have them sync to all of my devices? Thank you.
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Syncing 45,000k Files Indefinitely.
I have a business account, with just over 4TB of data being sync'd. I have several computers of various ages. All my computers are downloading the entire data set locally to each computer, since each computer is backing up the data to a local storage in each location. This workflow works on all my computers, except on one…
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Beta Build 187.3.5526
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * In the Manage hard drive space window, users can click the Folders tab to view offline files organized by folder structure and select folders to make them online-only. *…
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Stable Build 186.4.6207
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Improved Manage hard drive space feature with better error messaging and handling. * Beta users will see live Dropbox storage usage when opening Manage hard drive space for…
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PAGE TURN ARROWS need to be MORE ACCESSIBLE NARROW WINDOWS
I have to stretch a Dropbox window wide before I see the arrows to turn pages. If I'm using multiple windows at a time, it makes it harder to fit them all on my monitor screen. Change the arrows so they don't disappear when the window gets skinny.
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Selective sync folders (MacOS) and how to change the settings.
Hi! I just downloaded Dropbox on my new computer. I'm used to seeing an exact copy of all my Dropbox files but this time around it forced me to choose which folders I wanted to have downloaded on my computer. I chose one but I cannot figure out how to update my settings to show all folders. Ideally, I'd like to see all…
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Desktop file on Mac not syncing with Dropbox.com. Shows "Waiting to sync"
I have a Mac Powerbook with Ventura on it. And since a recent Dropbox update which placed the Dropbox folder in a different place on the Finder, I have been having erratic problems with files not sycing. I record Zoom sessions and then send the Dropbox link to participants. And in the past year it has worked seamlessly.…
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Dropbox makes Windows Explorer VERY Slow
This issue is similar but DIFFERENT to an earlier thread 'Dropbox makes Windows Explorer Slow'. The issue seems to be that with every change made to a file in Windows Explorer (e.g. just moving it) the Dropbox status for every single folder and file on the system node is updated including re-displaying the icon in Windows…
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Why are my devices not syncing?
My phone, laptop and desktop have suddenly stopped syncing. I can still access everything on dropbox.com, but i need my work to sync between all three of my devices and I'm not sure why all of a sudden it just quit doing so. Any advice?
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I think I have two Dropbox accounts, but I can't change the account I see in my Windows Explorer
I think I accidentally created a new dropbox account when I was setting up a new computer (one that I ended up having to return and wipe of data). That account I paid for to have extra space. The problem is on my old computer (the one I am still using), I have a Dropbox, but it keeps telling me I need more data and to get…
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Beta Build 186.3.6190
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Online-only docs not appearing in file explorer
Hi all, I just set up a new PC and logged into dropbox. The only content I needed immediately (and therefore set to local instead of online-only) was one folder. The rest simply do not appear in my File Explorer. On all other devices previously, all documents appeared (after a long syncing process) but stayed online-only…
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Dropbox Backup: Desktop and Desktop(1) ?
I don't know whether I'm posting this in the right place, but in my Dropbox Backup I have Desktop and Desktop(1). Is there a reason for that? If not, can I delete Desktop(1) and, if so, how? TIA...
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Need recommendation for advising team on local syncing best practices
We will be doing a very large reorganization of our Dropbox - making new structures in folders, moving files, and archiving unneeded stuff. In terms of offering the team guidance on re-syncing only needed items and disposing of the "old", is it as simple as requesting they trash their entire local folders and starting…
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Dropbox app has to re-sync team folder
Hello all, one of my users is experiencing this error "dropbox has encountered problems joining (team folder) and will have to re-sync your files". it then asks if they want to move it to (Team Name) old folder. Other users in the team can still access the data from their desktop app and website. the Team folder in this…
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Open Dropbox links directly in explorer (windows) or in finder (mac)
This is the most important request ever! And it should be already implemented. Is to open dropbox links directly in explorer (windows) or in finder (mac), independent where the link is, whatsapp, slack, messenger, skype, any of then. Is a link, when i click today,. it always open the browser (Edge on Win and Safari on…
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Hyperlinks no longer open into Word
Just this morning when I click on a hyperlink in a Word document in my Dropbox folder stored on my MacBook Pro to open another Word document in my Dropbox folder stored in my MacBook Pro, rather than opening the file in Word it opens in Dropbox on line and then I have to select the "Open in" tab and select Microsoft Word.…
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Why is syncing slow after reorganizing documents?
I was trying to upload 125 low res images into a folder and while uploading those, I thought about reorganizing some old documents. These old docs were already uploaded and the only thing I changed was a folder within its main folder. I didn't add or delete anything. After reorganizing that old documents, Dropbox app…
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Dropbox changed location, now lots of "conflicted copies".
A couple of days ago Dropbox updated itself by moving my Dropbox files to ~/Library/CloudStorage/Dropbox. Ever since then, I'm seeing all kinds of duplicate folders that have "conflicted copy" in the file name. This wasn't happening prior to this change. Before this, everything was running smoothly and my Dropbox files…
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Displaying all non-synced folders along with synced folders
I would like to view all my desktop folders, even those that are not synced in dropbox. I know this is possible, because my previous Mac allowed this, and the "online only" folders were indicated as such. My new Mac is showing only those selectively synched. How do we display all the folders, including un-synced? Thank you.
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Don't have an option to 'Make folders available offline'
Following a recent update, folders are now only available online and have lost the ability to select offline. This used to be possible by right clicking on the Dropbox folder on my PC or an individual folder within Dropbox itself...now the only options are Share/Send for signature/View on Dropbox.com/Send a copy/Copy…
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I unlinked-relinked after syncing was stuck, but now my files won't update online
* Drop box was stuck on indexing for about 4 weeks * Because of this my laptop had not synched or backed up for about 4 weeks * To fix this i read that i could manually downloaded drop box update, this did not work. * Then i tried logging out and in again. This worked..... Kind of. * Drop box started synching again but i…
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Can't clear sync queue which is blocking all other syncs
My Dropbox account on my work Windows 10 laptop has stopped working. this seems to be because it's stuck trying to sync a file that no longer exists: It's been doing this for days. Those 8 files are just blocked - they won't update, because I can't make Dropbox forget the non-existent file. I've tried recreating the exact…
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Syncing my desktop using Dropbox Backup has changed, why?
Hi I'm a Mac user and I need to sync the files on my desktop so that I can access them using the dropbox app from other devices. - Previously achieved this using symlinks, until that stopped working. - Most recently, I've been using the Dropbox Backup feature to achieve this (even though it caused lots of other issues to…
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Files not syncing to my offline folders.
Hello, I have just upgraded to a Business Teams account and uninstalled/reinstalled Dropbox, and now my files don't appear to be syncing. They are all available online, but not all are available on my PC Windows 10. I haven't had this issue prior to updating my account. When I click on the Dropbox icon there aren't any…
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Files and folders not syncing across and within devices
I am using Dropbox basic (only 5.2% of space used) on version 53.4.67. I have it installed for two users on the same desktop PC and also on an iPad. I have had to change the PC recently, so I have re-installed DB on this new PC. On my main account, I have unlinked the old PC (which no longer exists). As both users on the…
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Issues with online only files/folders
I had a problem where my (Windows desktop) dropbox was stuck syncing 43 files for 2 days meaning nothing else was synced up or down during. On another thread I found the suggestion to sign out and sign in again. Which I did. And that did fix that problem. But I was left with a different problem. I now cannot automatically…
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folder of JPEGs created for PDF?
I uploaded some PDFs to a shared folder for a few collaborators to view. A few days and some activity later, I noticed that for some of the PDFs, a folder had been created containing page images of the PDF. What's going on with that? I can't tell which user's actions caused this, and the other users are non-technical and…