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DropboxFileProviderCH quit unexpectedly on Sonoma 14.2.1
Running MacOS Sonoma 14.2.1 on a 16" M1 Max MacBook Pro. Had no such issues under MacOS Monterey, but now under Sonoma, I get this "DropboxFileProviderCH quit unexpectedly" crash once after freshly booting, then again multiple times later. Crash log... [Removed as per Community Guidelines]
Some file names now have a semicolon in them, on Windows
Hi Walter, I am experiencing the same issues as noted in the original post: - Windows OS (no users syncing to the Dropbox use Mac OS) - Version 189.4.8395 I now am receiving a sync error for 92 files or folders. These files, which have been on my Dropbox for years with no naming or sync issuses, all of a sudden now have…
Unable to update or install desktop app on Windows 10. Error 0x80070057
Hi Dropbox on my Windows 10 desktop stopped syncing and required me to update the app. When I tried I got the following error: 0x80070057. I tried a full delete and registry deletes as per instruction in this link:…
How to copy Dropbox folder to a new PC locally?
I'm adding a 2nd Windows 10 PC and want to create the same Dropbox folder structure on the new PC - hoping I can connect the 2 PC together thus eliminating having to download 1TB to the new PC. Thx foe any help. JB
No thumbnail previews for Sketchup (.skp) files unless Offline
I have Dropbox 189.4 & Windows 11 23H2, and have noticed that for 'Online Only' Sketchup files, I can no longer see thumbnails of file contents when browsing Dropbox folders with File Explorer. As soon as I make a file or folder available offline, all the thumbnails appear. Similarly, if I change a file to Online Only,…
My files have no sync icons, why?
Hello, none of my files uploaded on dropbox have synchronization icons. I tried as advised on the site to close all applications other than Dropbox, then quit and relaunched the Dropbox desktop application, nothing worked. Do you have any idea how to display these icons? Many thanks
backup files to dropbox without sync directories
I would like to backup some files on a remote machine (Ubuntu 20.04.6 LTS) to my Dropbox, avoiding creating a sync folder. Hence: * using the command line (GUI not available) * without creating a sync folder (I don't have enough space on my disk; files are now on an external HD connected to the remote machine) The Dropbox…
'Make available offline' results in a green icon and a cloud icon for files on Mac OS 14.1.2
Hi Guys, spending so many hours now to fix things, and reading online to find a solution, but no luck. I don't know what you dropbox guys chnaged ot wherever the problem is. All music app is chaos now and already just spend a week to add all to new playlists since they all got lost. And trying to bring back my files onto…
Dropbox app not starting on new install Windows 11
Hi all, hoping for some help. I have a new PC running Windows 11 (all updates installed) and am trying to run the Dropbox app. Once downloaded, it appears to install normally and asks for my login details and which folders to sync. Then it closes and I can no longer access the desktop app interface. Clicking on the app…
Group Container vs Cloud Storage. Fight!
there's this one and this one I've got ~/Library/CloudStorage/Dropbox taking up 367gb and that's all well and good but I also have ~/Library/GroupContainers/G7HH3F8CAK.com.getdropbox.dropbox.sync/root-mount taking up 400gb DB is telling me my files are up to date. Some are online only. What gives? What's the sync and…
Icon in Menu Missing; Blue Green Icons Missing
Recently upgraded the dropbox app and Mac OS to Sonoma. Dropbox icon is no longer in the top menu unless I have already opened it from the finder window sidebar. Also there are no blue or green icons to indicate if files have synced. And no globe icon to go directly to dropbox in my browser so I can check to see if…
On Windows 11, I can't access photos
After upgrading to Windows 11. I am unable to access photos through file explorer, or attache to email, it is telling me the format is currently unsupported or the file is corrupted. Is this the upgrade or something to do with Dropbox?
What is really going to happen with CloudStorage?
Hi, Luckily, my Dropbox folder is still in my home folder. I have Dropbox 179.4.4985 . Selective Sync and Smart Sync are completely off, all new files are on my hard drive by default. I'd like to keep it that way. Is it possible to just not install this Dropbox update that will move my Dropbox folder? Can I upgrade to…
Two Dropbox folders
I have discovered that I have two dropbox folders, one at C:\Users\Rowan\Documents\Dropbox, and the other at D: \XPS_8700 Extended Files\Users\RowanB\Documents\Dropbox. Both show with the Dropbox icon. I created the folder D: \XPS_8700 Extended Files\Users\RowanB\Documents\ when I installed a big disk to hold all of my…
Move my Dropbox files off my Mac Mini to External HD
I'm trying to move my Dropbox files off my M1 Mac Mini to an External HD which I formatted as ExFat. I found Dropbox under my UserName/Library/CloudStorage and have tried to drag and drop into my External drive multiple times with no success, always getting the Error Message of "The Finder can’t complete the operation…
Dropbox app uploading in online only outside of the Dropbox folder.
I've used the free Dropbox for a while but just went to a paid version and would also like to use the Dropbox app to make file transfer and organization easier. In my case with most files I want them to be online only in order to save hard drive space. I see that files must be in online only mode via right clicking which…
Files on my Mac DropBox folder, not available in DropBox online
I have searched and not finding a thread that covers this, though I can't be the only one . . . I have a DropBox folder created by the app on my Mac - I have been using this for years - files I add to this on my desktop iMac, or Mac Studio, were always readily available via the DropBo app on my iPhone, or iPad - to be used…
Dropbox "Starting..." for days on Ubuntu 22.04
I've installed the Dropbox command line version following the instructions on https://www.dropbox.com/install-linux This is a 64 bit install on Ubuntu 22.04: uname -a Linux redacted 5.15.0-91-generic #101-Ubuntu SMP Tue Nov 14 13:30:08 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux The client started and spent a long time…
How to recover Backup files for a new device?
My old computer crashed. I bought a new one. I need to recover my backup files from Dropbox. I pay every year for years now. No way to contact these fools. As you can tell I'm very frustrated as I need my files.
Red circle with a white “X” in it on file in Dropbox folder
When I put a file in the Dropbox folder I get a red circle with a white “X” in it next to the file and the file does not transfer to the Dropbox folder on my other computers? This just started happening. I am paid up through the end of February.
Difficulty moving dropbox folder to selected location
Dropbox Version: 164.3.7907 OS: Windows 10 Issue: I am attempting to move my dropbox folder location from my D drive to my J drive I used the "Move..." function The process began correctly and I saw files being copied. However, after it appeared to be finished, only a portion of my files had been transferred and my D drive…
change user on desktop app (PC Win 10)
I have two accounts, and have recently transferred most of my files from one to another where I have more storage. Unfortunately, that is not the account that exists in my desktop app, and thus my files aren't syncing properly. As a precaution, I copied all my current files to a separate desktop folder, but I don't want to…
Mac Sonoma 17.2: Using the free Dropbox app as before BUT the menu bar icon has disappeared
Strange: I have been a member using the "free" Dropbox on my MacBook Pro r(now running Sonoma 17.2) for years. All of a sudden, the menu bar icon of Dropbox has disappeared. I have reinstalled the app. BUT no luck. Any thoughts for a 76 year old who is not as techy as I used to be? Thanks for the help! Steve
"DROPBOX_ROOT_******_FILENAME…_TO_USERS" failing to sync
I'm using Dropbox v180.4.4912 on macOS 13.5 on an Apple Silicon Mac mini. If it helps, I'm also using Maestral 1.8.0 (both GUI and daemon) on a different Mac. I have a persistent sync issue in my personal Dropbox: When I click on "Go to folder", Finder becomes the active app, but the currently-open window doesn't change to…
Beta Build 190.3.6262
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
I can't ignore a folder under Version 189.4.8395
Hi, on my mac I would like to prevent a folder from syncing. Already made the update and migration to the cloud storage location on the new Mac OS: Folder Path is: /Users/kirstensoerries/Library/CloudStorage/Dropbox/Lightroom 2024/Lightroom 2024 Previews.lrdata Terminal command I am trying is: xattr -d…
My backed up desktop folders disappeared from my computer and are only on the Dropbox cloud
Hi everyone - have had Dropbox for a while, and have had specific files from my Macbook back up to Dropbox (my documents file and my desktop). When I used the laptop last night everything was located on my Macbook and in Dropbox where it should be. This afternoon, came home from work and I have nothing on my desktop…
How can I get my computers to sync with my new account?
Hi, I recently upgraded my plan back to Plus, but when I did, Dropbox created a new account. How do I get my computers to sync to the new account? I can't find this command anywhere.
PDF files thumbnails don't show for files inside the Dropbox folder.
My computer stop showing the PDF thumbnails. Any PDF file outside the dropbox can show thumbnails. Any PDF file inside the dropbox cannot show the thumbnail. Is there any solution?
Can Windows OS using Parallels on Mac work?
I use Mac , Parallel Desktop on Mac, another windows PC desktop and iPhone. I have all my file stored on Dropbox, read/write from any of my devices. If update to dropbox "Provider file for Mac" all data on Mac goes to another folder position that I suppose is not reachable on Windows Desktop Pc's Any suggestion? It is…

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