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Dropbox stuck endlessly on syncing (Mac OS 14.1.2), Dropbox 188.4.6302
For two days now, my Dropbox app on my Macbook Air has been stuck on "Syncing ..." I've tried: - Rebooting the Mac - Quitting and restarting Dropbox ... all to no avail. Any suggestions, ideas, advice gratefully received. Many thanks.
The syncing is disabled due to an error
My dropbox app on Mac(MacOS Ventura 13.4.1) cannot sync any file; I tried the following solutions: 1. Restart the Mac, cannot work; 2. Uninstall the Dropbox and install the latest version, cannot work; 3. Quit the Dropbox, cannot work. It just showed on the Finder(Dropbox):"syncing is disabled due to an error". I don't…
fileproviderctl crash on Mac OS
I just installed OS 13.6 and Dropbox 183.4.7058 One or both is crashing ever few minutes! Anyone else? Cure? Sorry for multiple posts---No indication it was posted--keeps asking me for Labels! 😞
Folder shared with a user opens in the web instead of Windows Explorer
Hi, I am having an issue with a folder that is being shared to a user. When shared, the user receives a notification in their Dropbox application to let them know it has been shared with them. However, when following the notification to the file, it opens in the web, instead of the local file explorer. I understand that…
Where are the desktop app preferences on my Mac device?
I have seen multiple references to the Dropbox preferences. I've spent a lot of time looking, but I can't find preferences anywhere. Where is that? Here's what I am seeing:
How to re-add Dropbox to finder favorites?
I've found the new location for the Dropbox folder on MacOS, in my case: /Users/****/Library/CloudStorage/Dropbox. But, trying to drag and drop this folder into the Finder favourites does nothing. This used to work, and I used to have this folder in the favourites. How can you re-add the folder to the favourites? (In fact,…
FTP server setup in Dropbox. How to set-it up?
Hello All, I have a remote camera at my cabin in Tennessee, it is accessible through an app and is always on. The camera typically senses movement will snap 3 pictures and upload/email them to my gmail account. However gmail has changed access using 3rd party apps and I can no longer receive the pictures. I was told I can…
''Turn on accessibility'' box is popping up on my computer
****** ''Turn on accessibility This box keeps popping up on my computer! It won't go away no matter which box I click on in it! I end up having to turn my computer off and back on to get rid of it -- until it decides to pop up again! It's gotten to where I DON'T want to use Dropbox, I just want to get rid of it for good!…
Stuck syncing on a file which doesn't exist anymore
My System is Mac Sonoma 14.1.1 and the dropbox stuck on a file which doesn't exist anymore. After I recognised the behaviour I deleted the file of the dropbox but it is sill on the sync mode. What can I do?
Files from my home desktop aren't syncing to my work computer or the web
file sharing, hi I'm new to drop box, I was hoping that files i create & save (in my dropbox account) on my home desktop, could be accessed, updated or added to when I log in to dropbox on my work computer. Unfortunately this doesn't happen - when I do log in from my work pc, not all the files are there & they are not the…
Don't know if I have app or not
I am using an iMac running OS 14.1.2. I downloaded the Dropbox desktop app. It shows up in my application folder, and I have an icon in my dock. However, if I click on the Dropbox app icon in my dock, all I get is a regular Mac window that says Dropbox at the top, and includes two files. One is a .url item, and the other…
Syncing from desktop to phone
Hello. I have been using Dropbox for years on my desktop and recently decided to begin using my phone as well. I’ve downloaded the app but it seems not to be the same account as what I have on my desktop. I’m very confused. Please help.
Automatically restarting Dropbox after it crashes.
Dropbox sometimes crashes on a Windows work PC. Is there a way to have it automatically restart when that happens?
Beta Build 189.3.8308
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue preventing non-English users from setting up and restoring backups. * Fixed an issue where some files on macOS didn't sync properly. Download Windows Standard Installer Offline…
Dropbox archive in two locations. Which one to delete?
I have a Mac Studio running OS Ventura 13.4. My dropbox app gives me the option to store my Dropbox folder location wherever I want. I have selected to have it stored in my user folder on my machine: [MyUsername]>dropbox. Meanwhile I have discovered another dropbox folder in Users>[MyUsername]>Library>CloudStorage>Dropbox…
Windows device connect/disconnect sound every minute
I've had a recurring (nearly every minute) Windows device connect/disconnect sound since my desktop's last reboot, that I have traced back to the Dropbox client and a very long list of information events in the Event Viewer. They're all some variation of: * "Created Desktop AppX container..." * "Added process <pid number>…
I can't open my Excel file, as it has two locations on my Mac
Every since I installed the new Dropbox on my Macbook, the list of where my files are stored in Excel has gone wonky. For example, when I open Excel and look at the list of files I could open, the file 'spanish vocab' is shown as being stored here: Macintosh HD/Users/[removed]/Library/CloudStorage/Dropbox/mabword/Spanish…
Understanding device limit
I currently have a dropbox basic account. I have just bought a new computer for the first time since the device limit was introduced - I have more than three devices currently grandfathered to my account. My understanding is that to install Dropbox on my new computer, I'll need to sign out of all but two other devices or…
Corrupt folders & Sync issues on Mac Monterey
We are currently using Dropbox to "share" lightroom catalogs. No two people are ever in the catalog at the same time . We always wait to the software to catch up ( meaning the double arrows become a green checkmark) . However we are having lots of corruption issues recently and now even some work done in lightroom is not…
Dropbox removed files from my vault
I set up my Vault folder about a couple of months ago. I used it to back up about 100 - 200 GB of data from my old computer. Today I log into Vault and it had me set up a PIN again (?) and when I accessed the Vault the 100 - 200 GB of backup data I had uploaded is gone. The data was definitely there the last time I…
Dropbox installer silently fails under all circumstances
This is driving me nuts. In the course of supporting an unrelated issue, Support discovered that I was running a beta version of Dropbox (no idea how that happened), so they recommended I install the latest stable release. Long story short: the Dropbox Installer doesn't install at all. The EXE launches, Windows asks for…
Add Dropbox as a place in Office 365 for Mac OSX
Hello, I'd like to add Dropbox as a place in Office 365 for Mac. I've found these instructions for windows (and here) but the corresponding options don't show up in the Mac version and, unfortunately, I haven't been able to track down any instructions for Mac. Does anyone know how do this? Is it possible? Thanks,…
HELP! Dropbox is loading up my computer memory!
Hello everyone, I am hoping someone can help me out of this nightmare that was supposed to be storage relief. I upgraded my free subscription to 3TB. and started uploading my video files from my SD Card to Dropbox. Apparently, Dropbox is syncing with my other devices. I have no way of confirming nor changing it in my…
Dropbox Watch Synology Folder.
I'm sure this is fairly basic, but my brain isn't quite working today. I'm setting a process that allows me to FTPS images from sporting events. Those images will eventually end up in a dropbox folder. I've currently got my Synology set-up as an FTPS server and images are flowing in as hoped. Is there a simple way of…
Still syncing desktop and downloads
I am confused and frustrated that Dropbox keeps syncing my desktop and downloads. I have it disabled in the local app and on the web login, yet it keeps happening. I read articles, I deleted the entire app, and reinstalled, and it is still doing it. Can you change this on your end. It is exceptionally frustrating. I don't…
How do I edit files, pages, numbers, etc. in my Dropbox from my laptop?
How do I edit files, pages, numbers, etc. in my dropbox from my laptop?
The unsync option doesn't show up
When I select an item with the right button (it's been happening with stremio and microsoft edge) the "unsync" option (not sure if that's the term in English, I use dropbox in Portuguese) doesn't show up. I can't avoid syncronizing those files and I don't want to
Unable to save files from my Mac to Dropbox
Hello, I an unable to save files from my Mac to Dropbox which I have downloaded onto my computer. When I select a file or attempt to create a new one, it just greys out on me and I have to press escape to unfreeze the computer. Can someone please help?
Don't see online only option in the context menu
We have a paid subscription for Dropbox Family, and for any folder (inside or outside the Family Room), do not see an option for either a file or folder to make Online Only. Running Windows 10. Screenshot of my right click on a folder: I've also gone online as well, and don't have that option. FYI, it's not a payment issue…
All files downloaded from Dropbox are corrupt
I have been using Dropbox on my old computer for >5 years. A few weeks before transferring to my new computer, I noticed that my files on my computer were no longer syncing with Dropbox. To transfer to the new computer, I deleted everything on Dropbox, because it was not up to date, and uploaded everything form my old…

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