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Dropbox Community

Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.

Recent Content

Dropbox Basic: Quick Solutions to Common Issues
Your Dropbox Basic account makes it easy to organise files, manage folder and keep your digital life running smoothly. You’ve probably heard us mention it once or twice …and for good reason. In this post, I’ll walk you through how to get the most from Dropbox Basic and share simple solutions to some of the most common…
What your Dropbox Community Level Means
Just become an Explorer? Known around here as Helpful? Or maybe you’ve hit Legendary status? If any of that sounds like you, you’re already moving up through the Dropbox Community levels. What are levels? Levels are a simple way to show how active and experienced you are in the Dropbox Community. They help others quickly…
I see a blank screen, when I use the "Upload photos" button on Android.
For the last two days I've been unable to upload photos through the Upload Photos option. Although I have lots of photos on my phone I just see a blank screen. Before yesterday I always saw all the photos I'd taken grouped by day so I could just click a day and upload all photos I took then. I can still upload them through…
Edit files in browser not working fine?
Fore years I've been using dropbox in the browser (chrome/firefox, etc) and editing text files easily. Since today, editing a file started having a strange behavior. I could not create a new line when hitting "enter" and if I hit backspace, it deletes the whole line. This happens in different browsers and even different…
Search hiding files on iPhone, fine on Macbook.
I can see the search file list complete on my Mac but quite many are missing on the iPhone. I see that NO .doc file is shown. Only .pdf, .ppt and images. File type selection does not include an "All" tag?? And why even if selecting "Documents" (mine is a .doc) it does NOT show it? Anybody could help, PLEASE?…
We’re live - welcome to the new Dropbox Community!
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet (or different!) during the transition, and we really appreciate you sticking with us. 💙 📣 We’re excited to welcome you to the new and improved Dropbox Community - now with a fresh foundation that will help…
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WARNING TO ALL USERS — DROPBOX WILL SCAM YOU OUT OF YOUR MONEY
If you're considering a Dropbox subscription, especially the annual plan: don't. Once they have your card, you will NEVER get out. I'm posting this so nobody else makes the mistake I did. I tried to cancel. I went through their deliberately confusing "retention" flow — the one engineered to hide the real cancel button…
Since the 4/30/26 update, the desktop app only shows for a few seconds after manual start
Since the 4/30/26 update, Dropbox hasn't loaded on startup. Manual start of the app shows the icon in the taskbar for a few seconds, then disappears, app shut off.
The right-click options for Dropbox are missing from macOS Tahoe 26.1.
Hi everyone — iMac M1, Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no…