Mark Super User II

George B.35 wrote:What gives? Dropbox Backup really is a very, very limited solution - as you said, it doesnt do folders anywhere and doesnt do things like full system drive versions. It used to in beta do any folder but that was removed. Feel free to post over at Ideas | The Dropbox Community about what you'd like to see,…

This has been policy for a while now due to abuse: https://help.dropbox.com/storage-space/over-storage-limit "If you don’t bring your account under quota, your least recently modified files first may be deleted to bring your account under the limit. Only files you own will be removed. We’ll notify you before this happens…

But is whatever application accessing the map closed? Dropbox cannot sync open files. Or, have you tried restarting Dropbox or the machine?

If the file was deleted the linked event with it is also removed, so, that would explain that :) Pleased you found it! michaelytt wrote:How do I access events from my Drop Box account? I only seem to be able to access that from the link in your post. The only way is via that link I'm afraid. Dropbox have really unhelpfully…

michaelytt wrote:Why can't I restore my file? How long ago did you edit the version before this one? Dropox doesnt keep version history longer than 30 days (or 180 if paid). So, if for example you edit a file in Jan, then today edited it again (in Nov) and then wanted to restore to the Jan version you couldnt as it is over…

WilmaE wrote:sync logo of 1 map is stuck for 8 days now Have you closed whatever program the map is using to let the sync complete?

soccerlaurie wrote:Actually my subscription is the plus plan, I'm being billed $13.07/month. I want to cancel. Have you read the link I sent? That tells you how to do so.

Have you followed https://help.dropbox.com/plans/downgrade-dropbox-individual-plans ? soccerlaurie wrote:or a phone number for customer service There isnt one so please dont fall for online scams. Same as there is no written postal service to do this via. 

Sorry I'm not sure what your question is? Have you looked at http://dropbox.com/dash ?

It was marked as spam, sorry @"Bennett H." I've reallowed the post for you and will close this one now :)

KainNero wrote:When we try the verify email it says, with a dart missing bullseye graphic, that something has gone wrong and the team has been notified. :( Can you try clearing cache and cookies? That often fixes this

RobB38 wrote:Furthermore, all my old photos uploaded from approximately 2010 to 2020 have disappeared, even though I have a paid account on an old Dropbox account. How do I get these photos back? I'm lost, are these two different accounts - the trial one and the one you cannot find the data on? Dropbox does not delete…

anmipa wrote:I'm confused. You bought Boxcryptor and made it less than it what was originally. Dropbox have said on a few occasions they will only offer this as an enterprise product - thats why they bought it, not for non-buisness consumers I'm afraid. 

This is something I've asked, in fact begged for, for years. The fact that Dropbox shows everything on that tab is an awful security issue and means we cannot store a lot of work information on Dropbox. 

Nsull wrote:This is happening on all my computers once updated to Sequoia and, apparently, Dropbox is well aware of the problem...when will there be a solution?!? You need to give more info here. There are no known issues with Dropbox - or this page would be overran with things. There are no issues at all with Sequoia. In…

Is it a Teams folder instead? I found that sometimes they are locked

Welcome @"DaveLyons" ! I have a similaar sort of set up but as you cannot differentiate on uploaded files (although it does ask email when people upload....!) what I've done is have a folder with the dead original title of 'File Requests' and inside there a structure of lots of subfolders, each relating to a Project or…

I believe this is expected behaviour as it has been deprecated: Dropbox Integration with Zoom deprecated. | The Dropbox Community 

Just to add to this and make clear, if you delete the files off your account they WILL also delete for everybody else. You need to unshare whole folders first to avoid this from happening. It isnt possible to unshare subdirectories only. 

Mom2Chaos wrote:I AM trying to transfer 550 GB, but I have plenty of room Do you have space on your hard drive as thats where the files are trying to be saved? Dropbox is just a folder on your device like any other so uses up space and quota. Once the files have uploaded then you can remove them locally via Online Only…

1nick wrote:I had to move dropbox out of my ICloud account , into my home account in /Users/me. What exactly do you mean and how did you do it?

hannaheagle wrote:Can you please fix my account so my storage and access are restored? There isnt anything to fix at Dropbox side. If your account at http://www.dropbox.com/account/plan shows you over quota you need to delete files to get you under quota. For the share make sure you have left it at…

Hi @"Archiblog" I actually think the issue they've referred to relates to the number of files you can store rather than the size of the files. The soft limit on files is usually around 300,000 irrespective of the size of them: https://help.dropbox.com/storage-space/file-storage-limit 

phemsley wrote:I like the clear visibility into the current storage on my device, as well as tips on improving storage and managing which files/folders are using storage, etc. I just want to add to this though its ridiculous that the quota is so hidden - I want to know that more than my hard drive space. The fact that the…

Thats helpful @"Walter" - probably worth updating the help articles to state that.

Uriel1 wrote:So, maybe the solution is not to logged in at the same time? You can try it, but, I'm not sure it would work - it certainly wont both at the same time. The issue is that Dropbox creates hidden temp files, which are its database. If you log on to a different account the database could become corrupt and it…

Uriel1 wrote:I have 2 users, logged in simoultanesy, on the same PC. Both are syncing D drive. Are they linked to the same Dropbox folder? If so thats your issue, Dropbox cannot work like that. Only 1 account can sync a folder at a time. 

cdub74 wrote:Can anyone that has this plan let me know if there is a device limit and if so what the limit is? My guess here is that there is no limit, as the document talking about limits states that it's only Basic, which is restricted. 

How are you uploading? That can vary what happens. 

walterbarbara wrote:Mark, thanks very much! Shared Link works. Pleased it worked :D