Mark Super User II

Do you have enough storage space to access it? Often it will fail if you don't. So if you have an account with only 500mb of free space and the share is 600mb, for example, it wont let you accept it. 

ASIFA wrote:It makes no sense that what one account is paying to host counts towards every other collaborator's usage It does - it costs Dropbox to host and serve those files and also support the users involved. ASIFA wrote:This seems like price gouging and is manipulative towards users and will likely lead us to cancel…

Did you already have access to it, or, are you trying to access for the first time?

why4d wrote:Is there any other way for me to get my files restored? You need to contact support and ask for help - http://www.dropbox.com/support HOWEVER if you have totally deleted an account recovery isn't possible. If you haven't you can see it at http://www.dropbox.com/events and http://www.dropbox.com/share to rejoin…

Annoyingly, no, there isn't. I've also discovered that if files hadn't fully uploaded before creating the transfer (i.e. you do it via Finder/Explorer while syncing) it wont sync everything. 

form_ud wrote:You removed your access to the shared folder 'Formation CGT Doubs.' Today, at 07:02," So, somebody or something removed you from the Shared Folder. You can rejoin via https://www.dropbox.com/share/folders . In terms of time its possible that isn't the exact time it happened but when it finished (if its a…

form_ud wrote:It is indeed one and the same account — the one I’m using is the one that has always been linked to my Dropbox account. What does http://www.dropbox.com/events show? Can you pop a screenshot on here?

Javier P.4 wrote:Can we see at least the number of downloads or a log with all the downloads (date, time) of that specific folder or file that was shared via a link? Dropbox does not have metrics like this I'm afraid. You can see some info at http://www.dropbox.com/events about when files were edited, or, if you've a…

Homer wrote:Is there a way to select everything in the camera roll to manually upload? No. If you want everything in your camera roll uploading I'd strongly suggest using Camera Upload - as that's what its designed and intended for. You can then always move them in to other folders after they've uploaded. 

Isuru W wrote:To avoid such kind of issues, anything I can do in the future? Make sure you read the prompts and messages when clicking on links - the process when joining a Team explains it clearly what happens when ou join and almost tries to force you to do a new account. If they still want you on the Team set up a…

Totem Road wrote:Is there anything else I can try? Unfortunately not, once an account is in a locked state and you get the emails saying things will be removed that's permanent (as it says on the email). There is now no way, via Dropbox, to recover those files: https://help.dropbox.com/account-access/team-locked-state 

Macros dont work if you open via the web, but, should if you open locally (i.e. via File Explorer). If they arent working via file explorer then the issue isn't Dropbox but something to do with Microsoft I'm afraid. 

Can you navigate to the file via your Dropbox directory on your machine and open it that way? 

Anestis wrote:Mark, is this something you experienced yourself, or is your statement an interpretation of the Dropbox rules? This is the new rules - but they've been in a few years now. I know myself and @"Rich" have pointed out its not how it used to work, but, it is how it works now - and is how its documented in the…

AThornberry wrote:Mark​ - surely you have something useful to offer us by now? It's been almost an hour since it went down... I dont work for Dropbox.... You'll need to follow the status page. 

Update: 8pm UK BST The status page says a fix has been implemented. --- There does currently seem to be a service issue impacting things based upon these posts. Hopefully it will be resolved soon. The Status Page is showing an identified issue so Dropbox are aware. Please do keep an eye on here and follow that for further…

jeffwsears wrote:Perhaps the share link takes the folder name at the time of original creation and doesn't change that Thats correct I'm afraid. Once a folder is created and links created it retains that original name. The same goes for Shared folders with edit rights. The only way to change it is either a new folder with…

Reny1105 wrote:Dropbox account, used several browsers,and used different emails, but NONE of them worked. Please advise! Do you have Dropbox installed on your device? If so it detects that its 'you' and as such gives you the full rights to it. Take the link and put into an incognito window and it should work fine :)

Unfortunately its not recoverable then :( Dropbox changed how this worked a few years ago and now only 30 days of revisions are kept. So, if you edit a file on a Monday that hasn't been touched in 6 months and want to roll it back you cant as there isn't a previous version stored as the other version is 6 months old :( Any…

I agree with @"Rich" here. Ive never known simultaneous uploads be supported on the web. They are on a computer that you use Dropbox on (i.e. in to the folder on your machine) but not on web. 

As long as you are using the same account on both you dont need to transfer them - it just happens. Thats the whole point of Dropbox - what is on one device is accessible on the other (note, however, they wont download to the iPad they'll just be on the app).

avhacker wrote:What should I do to at least retrieve the older version of the file? Two things..... have you tried clearing cache and cookies on browser to see if that helps? Often it does. Secondly how long ago was the file last edited before this one? If it was over 30 days ago there isn't a previous version available…

g v. wrote:Please give me more information on how to break automatic updates from Dropbox, now that it shows that I am eligible Dropbox wont give that info I'm afraid as it can cause other issues. All I can suggest is looking at places like Reddit etc. for advice. Unfortuanetly at some point it will be enabled on all…

Michelle Barry wrote:is that not the case? Unfortunately not. There is no way to hide collaborator details on Shared Folders. Viewer information is a different system / process. 

How did you upload them @"LaTay" ? Was it the website or using the desktop software? If its the desktop software they will have been moved from the hard drive in to the Dropbox folder. If it was the website they wont have been moved, so should still be on your HDD, but will have stopped uploading as soon as internet…

MerlinAwards wrote:We’ve interrupted your sharing activity. For details or to contact support, read our help center article... Is this the first time its happened? If so its possible that its due to using up too much bandwidth and so you need to just ride it out. It'll usually clear within 24 hours. If it lasts beyond that…

This post is two years old and when it was in beta. Since then that option has been removed and you can now only use certain folders. There is no way around this. 

Sorry it wasnt answer you wanted, it is also probably worth mentioning that you can unsubscribe from all of the other emails via the links on the bottom of emails, or, via the Account menu option. 

nichol882 wrote:I haven't logged on in a while How long ago? Was it over 12 months? If so I'm afraid the data isn't recoverable. What is http://www.dropbox.com/events showing? nichol882 wrote:Does Dropbox delete stuff? If so, that's messed up! Yes they do - after 12 months of inactivity (i.e. not logging in). But they do…

Have you previously had a promo space increase?