Mark Super User II

As its a work environment have you asked IT if they are blocking it or uninstalling it? And you haven't actually answered the question by Megan. What happens if you try and open it instead of reinstall? Why are you reinstalling instead of just launching it? Whats happening?

MSS2 wrote:I would not like to post my email address on a public website if that can be avoided. They dont - they have your email on the account linked to here which they can see. MSS2 wrote:Can I have a DropBox email I can contact, please? There isn't one. All support is via www.dropbox.com/support. 

jvachon wrote:Any ideas? Dropbox has a bandwidth limit for free users - 20gb/day. However, this is a rolling 24 hour period so if you exceed this you are banned. You can remove the ban once, but, after that each ban gets longer. The only way to get around it is not share over that limit, or, pay for an upgrade.…

That option still exists. Is Dropbox running on your device? What does it say if you mouse over its icon on the status bar and do you get the other menu options appearing? As Nancy said a screenshot would really help of what you do see on the context menu. 

If you share a file to somebody with edit access it will open with edit access. Instead share it with View Only Access to people who you only want to view it and then they cannot edit it. 

mcamwill wrote:I have no public folders Anything you share from www.dropbox.com/links will count towards this. Same for streaming to mobile device or downloads using API. 

If events is empty you are almost certainly using a different account. What is the error on the links? What does www.dropbox.com/account/plan show? Does it show basic? If so its not the account you upgraded. How did you pay for the upgrade? 

We need more info here - where is it missing from? How long ago did you last log on? What is www.dropbox.com/events showing?

Why? Whats the error? We need more info. If the error says you need x amount more space that means you need that much more space than is free in your account. E.g. if you have 1gb of free space and error says you need 500mb of space that means you need 1.5gb of space in total. 

If you select the 'online only' view then it just downloads placeholders to the device. BUT when you then need to open them it will have to download them first and then open (so can be slow if they are large). It also does not automatically turn them back to online only. So, if you open and edit lots of large files you…

boohah wrote:I was the one who recommended we use this for large files and the organization has a pro account so I didn't think it would be an issue. Shared folders have always used the quota up of all accounts within the share (unlike Google etc.). So 2gb of files in a share takes 2gb of quota from everybody in it. This…

If you are just uploading to somebody why not just ask for a Request Link? https://help.dropbox.com/share/create-file-request 

That isnt how Dropbox should work. Do you happen to have multiple Dropbox folders on your machine at all OR have you set up Selective Sync?

boohah wrote:I am thinking if I can remove myself and then re-add it, I can add that last file and be done with it That wouldnt work I'm afraid. Because if you re-add it then it would download everything that was in the folder back to your account anyway IF it even lets you add it - you cannot add a share which will take…

Captcurrent wrote:its shows that my activity and its nature is being tracked and summarized by Dropbo Every company will track what you are doing (hence, if in EU those blinking irritating cookie consent boxes!). As for summarizes, to be honest I have never known anybody ever look at them!

Have you tried to rebuild the search system? https://discussions.apple.com/thread/253479408 

hyunjoon12 wrote:Further, the sync icon showed on the folder disappeared. Is Dropbox still running? How many files do you have out of interest syncing to your machine?

Is Dropbox running on your machine? However, if it ISNT and you have had a drive disconnect you probably want to backup what is stored locally first as there is a very, very good chance it will wipe things. If it is running what does it say if you mouse over its icon on the status bar. 

Captcurrent wrote:How do I turn of badges You cant. To not use them you just dont use the forums. Captcurrent wrote:I feel this is violating my on-line privacy In what way? Badges are simply issued for how often you interact on here. There is no link to you personally with them in way nor are the identifiable to you. 

KlausB wrote:If there is a better place to send the bug report, please let me know. I've moved it to the API part of the forums for you. 

Believe me - I'd love a smaller plan, but, I also use some of the other things. However, Dropbox as a company need to remain profitable to stay in business. If they dont they wont - and cutting income has been shown that it wont increase profits or revenue. 

keri h.1 wrote:This is on a computer - a new MacBook Air (M4) running the latest rev. of Sequoia. Bizzare! I'm using Chrome and hav no issues... If not maybe upload to Dropbox and add a sharing link to here?

Rashy90 wrote:Offering an additional 50-100GB option for 1-2$ wouldn't hurt your 2TB+ sales, but bring you new customers! It does and it has. As Dropbox has repeatedly said they are not a storage solution (like iCloud or OneDrive). They are a complete solution online with way more functionality. 

keri h.1 wrote:I do not have a camera icon. (Wish I could screenshot and show you what I see!) If you are using a mobile device they do not appear. You need to be on a computer. 

gtakreyz wrote: If Dropbox denies the change, I have to agree with you and say they lied. They have :( Its something Rich and myself have pointed out repeatedly - sadly the Help Centre articles have changed to reflect the new 'model' of how it works. 

DexterJ wrote:I sent off an email to support. Dropbox doesnt have a support email address unfortunately. All you can do is contact support via www.dropbox.com/support while not logged in - even to here, so, use an incognito window which will let you contact about account issues. 

Sounds like you havent actually joined a shared folder but instead agreed to move your data in to a Teams (Business) account. Contact the Admin of the account for help. They need to REMOVE (note not delete!!) you from the Team: https://help.dropbox.com/account-access/delete-member 

You could try rolling back the Dropbox folder via www.dropbox.com/events and Dropbox Rewind.

You need to ask the manufacturers of the software for assistance. The Dropbox servers are fine, but, its more than likely API keys or links have changed or broken - at various points these need updating/changing etc. and if a developer doesn't do this the link fails. The "token not ready" error confirms this. A quick fix…

Out of interest is the file / application still open?