Mark Super User II

I'm going to absolutely say thats a scam. 

Hi @"PL89" That is what would happen yes - if the device is stolen and they log on to Dropbox they could delete everything. BUT to do that they would need to know your PIN code or FaceID as well as any security on the Dropbox app to log on. The flip side is you can disconnect (unlink) the phone app from the Dropbox website…

I'm afraid there is no way to do this - such information is not tracked or stored. The person who received it will have access to upload logs at www.dropbox.com/events but that is it.

@"koolson" The workaround is to not log in for a year at which point its closed for inactivity. 

Hi @"Rory O." There is no limit on how long things are stored in Dropbox as long as the account is in use and you are under quota. Have you tried to do a search for them at www.dropbox.com/home ?

Have you tried to delete the app, restart the device and reinstall?

@"dperonteau" you've not really given anybody any info to work on here though. 

@"N Fring" wrote:Also wondering about an expected timeline? This is the only thing preventing me from fully moving over to Dropbox because I can't use Paper while offline through the Dropbox app... There is no timeline... or rather it was missed - badly. The rollout was supposed to be in 2020 (as it was called Paper 2020)…

You could try creating a new account on the website and then a shared folder between the 'old' and new to get all data transferred over? 

Hi, No there isn't a way to merge them, however, what you could do is just create a shared folder between the two accounts. 🙂 That will then sync everything for you and you can delete the old one.

Dropbox isnt designed to work on drive letters - if you have a one disconnect/change/delete etc. while Dropbox is open you could see a complete deletion of all data. There are (better now!) safeguards in place to stop this, but, its still not fool proof. You could set up a specific location for each person if you manually…

Hi @"Bluebicycle" That isnt something you can do with Dropbox natively and it would almost certainly need a rebuild of all users user accounts to make sure everybody was using the same User Account name. Sadly Dropbox just is not designed to work with database type programs I'm afraid for this exact reason

@"jpolcek" ARGH!! Never ever ever put phone numbers or emails on a PUBLIC website. That is how you end up getting defrauded! When your new card comes you need to update the card number at www.dropbox.com/account. 

I'm afraid there is no way to merge accounts. You need to decide which account to use and then move all data over to it - using Shared folders is probably easiest. Its also not possible to move quotas between accounts I'm afraid. 

@"ihatedreaming" pleased its sorted, but, it is sorta common sense that to use Dropbox features and capabilities that the application needs to be running 😉 

@"ihatedreaming" if you have no icon on the status bar Dropbox isnt running. Simply start it from within the Applications folder and you will find it and also get the rightclick menus 

Hi @"exx" 1) yes - to do that create a folder on your device and then unsync it after it appears online at www.dropbox.com/home using Selective Sync. Then you can just upload to it via the website. OR easier, so they still show on the computer, you could use Smart Sync? 2) yes you can have unlimited people, but, remember…

No, sorry, that solution is the only way. Dropbox does not store outgoing emails, plus, the links could have been shared in other ways, say, via a direct email. The only way to stop anybody having access to a link is to cancel it and create a new one. 

Hi @"DanM1959" If the other person is not a member they are accessing just read only shared links where are the same for every person who has access to them. You'll need to cancel the link at www.dropbox.com/links and make new ones for the people who should have access instead. 

Your account is now owned and operated by the company - which you agreed to when selecting Yes I'm afraid. The way to resolve it is to ask the company to remove you from the Team.... note not DELETE they need to remove you. 

@"1546974" - as does Dropbox, You get emails to your registered emails many, many weeks before renewal. I get at least three or four of them to say its happening.

Hi @"sboudreau1" That will only appear on a brand new install or one where the software is not linked to a Dropbox account - so if you are simply reinstalling the software for say an update to the software/to fix a software issue it wont because it will auto link to what you have. 

Hi @"Xeri" You havent got your original subscription via an App store have you?

The only thing you can do is to get the company to reset your account, or, set up a new account and move all data over to it.

Unfortunately nobody can answer this until it happens 😞 Usually, however, we are given notice of such changes so you can make appropriate plans. 

Hi @"Janet B.5" Unfortunately if you have no space to initially sync you are quite possibly stuck - they need to be local first before they can become smart sync'd

Without access to the email address its almost certain you wont be able to change it. I'm afraid the work around is to set up a new account

Not natively with Dropbox, no, but you could try writing a program via the API for you? https://www.dropbox.com/developers

You need to send a message to ask for support and if it is possible for a refund - they are only given where legally required (as you clicked OK you accepted the payment and those terms): https://help.dropbox.com/accounts-billing/payments-billing/refund

Hi @"rondachristie" You seem a tad confused.... Selective Sync removes the directories completely from the machine where as smart sync leaves the on the machine but with 0 bytes used. They cannot be combined - a file/directory is EITHER Smart Sync'd or Selective Sync'd.