Mark Super User II

@"Leg-o-lasz" as a work around if you go to the folder it is in and click on 'Show Deleted Files' that bit is working 🙂

Not with Professional, no. That is something you can only do with a Business licence holding at least 10 seats: https://help.dropbox.com/accounts-billing/security/physical-location-data-storage

@"Loy1" - deleted items dont use up quota so its not worth deleting them. Are you seeing anything at www.dropbox.com/home ?

All your support options are at www.dropbox.com/support. Live chat is reserved for paying users. Hopefully a member of Dropbox staff will be along though at some point and see this here

Sorry. Its not possible to disable this message. Being honest I'm not sure if being paid stops it or not. 

Hi @"alanazim1990" Dropbox support cannot restore deleted accounts. If it was a personal one as soon as its deleted via the website thats instant and permanent. If it was a business one you need to get the Business Admins to do what @"Hannah" has already said. 

I'll move this to the API form @"vpj123456789" as they would be better equipped to help 🙂

@"RayhanHosain" it seems to be a common issue at the moment. I raised it over a month ago with support but the reply was that a response may take some time 😞 

Hi @"Kmccullough1948" Do they just need read only access? If so why not consider sharing out links to them? Or maybe even a master link and everything saved in subfolders under it: https://help.dropbox.com/files-folders/share/view-only-access

Yes. At the moment. Hopefully more features will rollout shortly. 

Nothing at all 🙂 Quota is simply how much you can store. Same as space.

You will need to get support from the API team via the API forum as that is a different set up to the standard links etc. (note that where you posted now is not for developers). Try asking over at https://www.dropboxforum.com/t5/Developer-API/ct-p/101000041 but make sure you are specific that the request is about API's and…

When you are logged in to an account with it you are given the option to input a number and somebody calls you. There is no inbound support available. You can do that at www.dropbox.com/support. 

@"kal77" until a few weeks ago you couldnt actually share anything within a share so this is a huge improvement already!

Yes - it is exactly the same. There is a limit of 100,000 connections across the whole account. So thats 100,000 connections across every single shared link/file etc. as well as the bandwidth limits. 

 Hi @"kal77" As the error says the parent folder has too many shared folders within it. So, you'll need to unshare some to be able to share that folder OR move it out of the parent folder and share it independently. 

Hi @"Youssef087" As @"Jay" said there is also a limit of 100,000 connections. So if every connection you make to the API to download counts towards that. For example if it was a small file and needed just one API call then you'd be able to do it 100,000 times. If it needed multiple that would decrease. 

Deleted files dont use up quota, so, permanently deleting them makes no difference. The only way to get space back is to remove files from Dropbox - basically anything at www.dropbox.com/home is what uses your space. 

Hi @"emf2718" No, I'm afraid you can only add it on once. 

If events is blank then there is nothing on this account and its a new one having not been used. You need to go to the other one, I'd imagine, to get the files back.

@"hjwebb" - you need to contact the people who gave you this software in the first place. Dropbox themselves have no idea who/what people do with files due to how they are encrypted. 

Hi @"maVenmills" Dropbox hasnt changed free quota spaces. If you are over quota you cannot add to the files, but, you can download and delete. You can do this via the software on the computer or the website at www.dropbox.com/home.

Hi @"beatmixer0097" Dropbox is working I'm afraid. Shared folders use up the quota of everybody in it. So, if you need access to more than 2gb of data you either need to upgrade or get more space: www.dropbox.com/plans and www.dropbox.com/gs. If you need only read only access consider leaving the shares and instead asking…

How big is what you are trying to download? Both in terms of size and folder numbers

Hi @"DashSVK" If thats happening your sharing rights have been removed - either due to suspicious files, or, spamming via referrals (i.e. there have been complaints). It is possible that its a false positive. Hopefully somebody will pick this up on Monday when support opens and help you. 

Hi @"hoho1" Can I just confirm that you have nothing at all at www.dropbox.com/home ? 

Hi @"JohnL3" Unfortunately upgrading to a different plan now wont give any more recovery windows I'm afraid. In terms of reinstalling you probably need to do an advanced reinstall https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall

Hi @"trevor56" My guess here is the file and folder path is too long - Windows itself has a limit of about 250 characters starting at the C:\ (i.e. there are 3 already!) and anything other that doesnt work. Try shortening the path by renaming big folder names and it should work 

Hi @"AKM1" I'm afraid the issue isnt with Dropbox so we cannot help here - the issue is with OneDrive. My guess is that the files were marked to online only in OneDrive and so not actually on your local machine. You need to either download from OneDrive's website, or, reinstall and download them that way first. 

Hi @"dfscott12" When you removed the people from the share did you also remove yourself? That step is needed to actually 'close' the share - if you are still in the folder as a shared user even if nobody else is the system treats it as shared.