Windows

I failed to uninstall the desktop app, and I can't reinstall it on Windows 10
Hi all Sorry if im in the wrong post. Im just wondering if anyone can help me. I recently installed dropbox on my windows 10 computer. I then decided i wanted to try just accessing it via my browser to save space on my dinosaur pc so went to install it. But it wont allow it anyway ive tried. I tried installing an offline…
My files/folders started re-syncing on their own and I can't make them available offline.
For reasons unknown, Dropbox opted to re-sync all files and folders. After waiting hours for this syncing process to complete, countless files and folders still show in Windows Explorer that the folder is awaiting syncing (the two circular arrow lines). All of these folders/files need to be available offline but I see now…
Don't see 'Sync now' option to prioritise which files sync first
URGENT help please! Don't see 'sync now' option to prioritise which files sync first. (There's another conversation with the same title, but dicussions have been close, so can't commet there, had to open a new conversation). I have Dropbox Plus. Apparently, Microsoft has made a major change these days and now all my…
I have two duplicate Dropbox folders on my Windows machine
Hi. I have two dropbox folders on my ****** drive. When I use the app to access my computer folder, it takes me to Dropbox (Personal). I also, however, have a folder in the same location that's called simply, Dropbox. Both folders have the exact same files (I checked number of files and file size). So both are syncing. The…
Dropbox desktop app is stuck at indexing my files on Windows 11
Hi, My user able to log in to both personal and business Dropbox accounts on PC. However, only personal account has successfully completed indexing and syncing. Business account has been stuck in the indexing phase for two weeks, and no files have appeared—only the Dropbox cache folder is visible (need to unhide first).…
Is there a way to keep the progress bar open, in order to view the syncing process?
Hi. I'm transferring lots of files, and using the toolbar popup to view sync progress. However, it closes when I start my next transfer. Is there a way to keep it open, or another tool? TIA
Let users remove Dropbox from the Windows Explorer navigation pane
Dropbox continues to force a navigation pane icon into Windows Explorer without providing any user-facing option to disable or reposition it. Even after I remove it from the registry, Dropbox re-inserts it on every update or restart. This is an unacceptable override of user system preferences and violates UI conventions by…
I'm confused with the available and available offline status of my Windows files/folders.
My Dropbox for Windows app is currently updating. The sync settings seem to have changed to be more compatible with Windows, I take it. It's still currently indexing, but anyway. I notice that instead of the green circle for an offline file, and the green check in a white circle for a folder that's partly online and partly…
My new Windows 11 laptop can't sync the iTunes folder from my old laptop.
I bought a new laptop with Windows 11 and enough storage to download my iTunes folder. There was no iTunes folder maybe since it was online-only on my last laptop. I tried creating an iTunes folder on the laptop inside of the Dropbox folder and it says something like iTunes (sync issue). How can I sync this (huge) folder?…
Can we please have the option to extend left sidebar to make folders name readable?
why cant the sidebar be extended more ? the folders have long names, there is no purpose to have a sidebar if i can't read it
Dropbox beta version appears on WinGet
Just letting you know that there is a beta version of Dropbox on the winget (Windows programme updater) system. >winget upgradeName Id Version Available Source--------------------------------------------------------------------------------------Dropbox Dropbox.Dropbox 221.4.5365 222.3.4916 winget That's a bit confusing,…
New Dropbox files sync as online-only on Windows, even though I want them to be available offline.
I am a long-time user of DropBox, having been a very early adopter. I have used the program successfully across several computers, phones and tablets, pretty much without issues. However, I recently moved to a new laptop, Lenovo ThinkPad, and now something is different. Files added to DropBox on another computer, don't…
File explorer is the only Windows 11 app that can see a Dropbox folder
Other third party file managers can't see the dropbox folder. If I create a new folder and move the files to it in the preferences, then the created folder disappears from file managers like Ztree or Files. When I uninstall dropbox, the folder reappears without the contents. This is acting like a cell phone connected when…
Clicking on the Dropbox icon opens the local folder instead of the app menu (v228.3.5456).
On a brand new windows PC I installed the latest dropbox (v228.3.5456), and the dropbox GUI won't show. When I right click on the dropbox icon in the systray nothing shows, when I double click on the dropbox icon in the systray it just opens my dropbox folder. When I reinstall dropbox it works, but only for a few minutes.…
Updated the Dropbox app, folder hierarchy got ruined and got Selective Sync conflicts
I was prompted to update DropBox, so I did. Now, I have folder and files with Selective Sync Conflict everywhere, and my folder hierarchy is basically gone. The sub-folders with Selective Sync Conflict are now top-level folders. This has happened on one desktops and one laptop. I have another desktop to update, and another…
Having trouble creating shared links via the link settings window on my Windows desktop app.
I often get lost when creating a link for sharing using the SHARE menu in the Windows context menu. I want to create a link to share a folder in my Dropbox in view-only mode. I have been a long-time user of Dropbox Professional (almost 20 years). Why lost? There is only ONE WAY to create a link in Dropbox => SHARE menu in…
There's no option to share a link via the Dropbox desktop app on Windows 11
It appears that MS has updated something and my option to share dropbox link in the file explorer is no longer available. Does anyone know a work around or if there is a setting that needs to be re-done? Thank you
Improvements in regards to the way the new screenshot feature works.
Deutsch: Dropbox Screenshot- und Markup-Feature – Bitte verbessern! Hallo zusammen, ich bin frustriert vom „verbesserten“ Screenshot-Feature in Dropbox. Die aktuelle Umsetzung stört meinen Workflow erheblich. Folgende Punkte fehlen oder sind unpraktisch: * Bild in Zwischenablage behalten oder einfach kopieren können * Zoom…
How can I move my Dropbox folder to an external drive on Win 11?
The current location is at C:/Users/... I'm trying to move it to my D drive. I run through the preferences/sync move and it seems to work BUT when checking it still says C:/Users/... I do have the folder on D drive and I have even gone into regedit changing the C:/users/... to D: /Dropbox. I believe there were 5 entries,…
Cloud icon on files even with offline sync selected in the Dropbox desktop app on Windows 10
Hello I have a cloud icon on Dropbox files until I click them. Because of that my files are unavailable offline. Files were uploaded from another device, I opened Dropbox app and when back offline. I want to have all of my files available on my ****** drive, especially when I'm offline. I think I have the correct settings…
I keep receiving annoying sound notifications from my Win11 Dropbox app.
A few days ago, on my Win 11 PC, I started getting Dropbox notifications multiple times a minute. There were small information boxes that appeared for a while. I think that I changed a setting to stop the boxes, but still the annoying tone keeps sounding! I clicked on the icon in the system tray and clicked "pause…
How can I stop the system tray menu from popping up on my computer?
How do I get that ****** mini-menu on the bottm right corner from popping up? I've tried changing preference. I've shut off all the notifications. It keeps coming up. What a ****** feature!
Unable to sync desktop to the cloud after going through all steps Dropbox recommend
I have a Windows 11 desktop with Dropbox that I have been using for several years, with no issues. Today, suddenly, it stopped syncing. There was an error message and after this New / modified files in desktop are not copied to the cloud. So far I have done all the following: * Updated Windows 11 with latest patches * Run…
Right click Dropbox menu disappeared after the new Dropbox for Windows update.
What is says on the title - I've been "upgraded" to the latest version of Windows Dropbox that has a new column for sync status, but my right click context menu (for making files offline/online and view on dropbox.com etc) has disappeared. https://help.dropbox.com/installs/dropbox-for-windows The app is up to date, I've…
My folders seem to be stuck syncing, but the Dropbox app is up to date (v225.4.4896).
On 28th May 2025 Dropbox automatically updated to v225.4.4896. It took many hours to sync. Dropbox icon says 'up to date' but many files and folders still show syncing (circular arrows) icon. There is nothing special to distinguish that files that won't sync. Some folders show syncing even though everything in the folder…
The Microsoft desktop app was moved to WindowsApps Folder, and icons have changed
I installed the Dropbox app from the Windows App Store. Everything seems fine with syncing, but after about a day, the icons for the desktop shortcut and the folder in file explorer change to the default white paper icon. I have had this happen on two different Windows 11 machines. One is personal, one is at work. File…
Folder commands missing from "background" right click when I click on empty space next to folder
Hi there, previously, one was able to right click in empty space on a folder and have the same commands show up that show when right clicking on a folder: These are the options that show when right clicking ON the folder. And as of a recent update, these are not available when right clicking in blank space: I dug around in…
How do I get rid of the green ticks on images I see in File Explorer?
Today green checks have appeared on all my files in explorer which I believe are to do with dropbox sync status. They are a large distracting annoyance. How can I get rid of them? I do remember having them a few years ago and somehow managed to stop them showing, but now the pesky buggers are back :( I can't recall what I…

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