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Improvements in regards to the way the new screenshot feature works.
Deutsch: Dropbox Screenshot- und Markup-Feature – Bitte verbessern! Hallo zusammen, ich bin frustriert vom „verbesserten“ Screenshot-Feature in Dropbox. Die aktuelle Umsetzung stört meinen Workflow erheblich. Folgende Punkte fehlen oder sind unpraktisch: * Bild in Zwischenablage behalten oder einfach kopieren können * Zoom…
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How can I move my Dropbox folder to an external drive on Win 11?
The current location is at C:/Users/... I'm trying to move it to my D drive. I run through the preferences/sync move and it seems to work BUT when checking it still says C:/Users/... I do have the folder on D drive and I have even gone into regedit changing the C:/users/... to D: /Dropbox. I believe there were 5 entries,…
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Cloud icon on files even with offline sync selected in the Dropbox desktop app on Windows 10
Hello I have a cloud icon on Dropbox files until I click them. Because of that my files are unavailable offline. Files were uploaded from another device, I opened Dropbox app and when back offline. I want to have all of my files available on my hard drive, especially when I'm offline. I think I have the correct settings…
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I keep receiving annoying sound notifications from my Win11 Dropbox app.
A few days ago, on my Win 11 PC, I started getting Dropbox notifications multiple times a minute. There were small information boxes that appeared for a while. I think that I changed a setting to stop the boxes, but still the annoying tone keeps sounding! I clicked on the icon in the system tray and clicked "pause…
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How can I stop the system tray menu from popping up on my computer?
How do I get that stupid mini-menu on the bottm right corner from popping up? I've tried changing preference. I've shut off all the notifications. It keeps coming up. What a stupid feature!
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Unable to sync desktop to the cloud after going through all steps Dropbox recommend
I have a Windows 11 desktop with Dropbox that I have been using for several years, with no issues. Today, suddenly, it stopped syncing. There was an error message and after this New / modified files in desktop are not copied to the cloud. So far I have done all the following: * Updated Windows 11 with latest patches * Run…
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Right click Dropbox menu disappeared after the new Dropbox for Windows update.
What is says on the title - I've been "upgraded" to the latest version of Windows Dropbox that has a new column for sync status, but my right click context menu (for making files offline/online and view on dropbox.com etc) has disappeared. https://help.dropbox.com/installs/dropbox-for-windows The app is up to date, I've…
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My folders seem to be stuck syncing, but the Dropbox app is up to date (v225.4.4896).
On 28th May 2025 Dropbox automatically updated to v225.4.4896. It took many hours to sync. Dropbox icon says 'up to date' but many files and folders still show syncing (circular arrows) icon. There is nothing special to distinguish that files that won't sync. Some folders show syncing even though everything in the folder…
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The Microsoft desktop app was moved to WindowsApps Folder, and icons have changed
I installed the Dropbox app from the Windows App Store. Everything seems fine with syncing, but after about a day, the icons for the desktop shortcut and the folder in file explorer change to the default white paper icon. I have had this happen on two different Windows 11 machines. One is personal, one is at work. File…
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Folder commands missing from "background" right click when I click on empty space next to folder
Hi there, previously, one was able to right click in empty space on a folder and have the same commands show up that show when right clicking on a folder: These are the options that show when right clicking ON the folder. And as of a recent update, these are not available when right clicking in blank space: I dug around in…
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How do I get rid of the green ticks on images I see in File Explorer?
Today green checks have appeared on all my files in explorer which I believe are to do with dropbox sync status. They are a large distracting annoyance. How can I get rid of them? I do remember having them a few years ago and somehow managed to stop them showing, but now the pesky buggers are back :( I can't recall what I…
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The Dropbox app is trying to sync folders, and there's no option to stop that.
DB is trying to sync stuff in my Windows folder and I now have 15 sync issues. The "app" is about useless as mammaries on a bull. It lists them, then sends you to the folder if you click "view file," but there is no "don't sync this folder" option available. I can't click the thumbs down icon enough for "was this helpful?"…
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How can I view only the local files on my computer's File Explorer?
I use Selective Sync on my laptop PC. Everything works well and I have no problems. However, sometimes I would like to use File Explorer" to view ONLY locally stored files, and not ALL of the files in Dropbox that are stored in Dropbox online (and also some of them locally on my laptop.). Another way of asking . . .…
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Problem of merging in reinstall
Hi. Why on earth this problem is not solved already? Las time I had a new laptop 5 years ago I had same problem. Cannot merge old folder, always Dropbox renames old folder Dropbox(old) and starts to sync from cloud into fresh one? And yet again it sync's 3 days on a row (I have close to 2Tb, yes I like to have it, yes I…
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Right click context menu disappeared after update to 224.4.4811
Following the most recent Dropbox update the Dropbox icons no longer appear in the context menu on right-clicking a file. These were very useful, allowing me to copy a link directly without going to the website. I've tried re-installing Dropbox, and editing the registry to move Dropbox items further up the context menu…
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Dropbox update pop-up keeps re-appearing on Windows 11 even after update.
Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it and while that solved the issue temporarily it's back again after a new update was released what it looks like is almost a…
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CertFindCertificateInStore failed with: (-2146885628) error in Windows Event Viewer
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event source. Can you all please fix your desktop client software to stop spamming my event logs with these errors? This issue has…
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Files with the blue cloud icon aren't accessible on Windows
I work in a team of 4 people and everything went well for years with dropbox and my team members. Then I installed a windows update (from W11-22H to W11-24H). After that update my problems begon. Not all the files are accessible anymore for my pc, For the other team members and on my smartphone everything remains ok, but…
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Recent Dropbox update seems to have removed the right-click menu options. Any way to get them back?
The recent forced update that matches Dropbox Status icons to Microsoft's OneDrive for always offline/online only/temporarily offline is nice, but this update also seems to have removed the Right-Click menu from Dropbox folders in Windows. The whole menu is just gone. Specifically, what I care most about there are the…
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Backup is not saving the files from the folders I selected
I've installed dropbox yesterday, been trying to setup the backup service. Followed all the steps, but it seems to not be working correctly, it takes a looong time for it to finally finish the backup, if it'll finish at all, even though it's just a 1,47gb backup. There immediately comes in the main problem, i've selected…
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My Windows desktop app got updated and my files are no longer available offline.
My Dropbox (Essentials) recently updated to v219.4.4463. After the update, it started syncing or indexing a large number of files, even though I didn’t change any of my settings. Since then, the sync icons for files and folders in Windows 11 Explorer no longer make sense. My default setting is 'Always available on this…
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Freezing and endless uploading and downloading of files on Windows.
Freezing and endless uploading and downloading of files. Restarting the program does not help, rebooting the PC does not help either. I use the 15Tb tariff, but in response I get a non-working service. Help me solve the issue, because very urgent projects do not go according to plan due to this problem
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Dropbox is slowing and sometimes killing Windows Explorer.
Dropbox is slowing and sometimes killing Windows Explorer. With the desktop app running, it can take along time for explorer to open, to open a file, to open the context menu, to search for files, etc. When I quit the Dropbox desktop app, Windows Explorer works as normal.
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Sync icons are no longer visible after Dropbox update on Windows
Hi there, Today, Dropbox automatically updated and ever since I can no longer see the sync icons on my files. I've repeatedly restarted and also checked the ShellIconOverlayIdentifiers section in the registry to make sure they weren't bumped out by OneDrive and Google but this is not the case. I'm not sure how else to get…
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Inconsistency between Windows Explorer "Status" and Dropbox pop-up Window regarding sync status.
Hi, I had to reinstall Windows and Dropbox and now I have to use the new layout where the green tick marks are no longer attached to file/folder icon but appear in the Explorer column "Status". Now, in the pop-up window of the Dropbox app it says "Your files are up to date". In the explorer window it is pure mess: some…
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I see a grey X next to my Windows files and they can't be opened after disabling computer backup
Hello! I used to use the backup feature of Dropbox for my computer. Notably, this included my Documents folder (on Windows 10). At some point I turned off the backup feature because I thought I didn't need it any more. I thought this would stop the integration with my computer gracefully, but it seems that now many of my…
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Dropbox desktop app update window keeps popping up on my Windows 11 computer
Problem just started again. Windows 11. I have the latest update. 222.4.5042 This is a persistent problem with Dropbox!
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The Dropbox desktop application will no longer be supported for Windows 7, 8 and 8.1 on October 22nd
Congratulations Dropbox! You've just put the nail in the coffin of all W7 users who prefer not to be spied on and constantly used for data scraping! Well done. If the constant scaremonger nagging about running out of space, the constant begging to upgrade, the incessant app updating demands, the constant USB device…
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Dropbox is taking up all of the space on my harddrive
Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other users to toggle "Online Only files on Mac" which appears to have done nothing. I finally resorted to deleting the Dropbox app…