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Word Online – inserted images continually load and do not display
I have a dozen or so Word Online docs in Dropbox, each with a single jpeg image inserted from my local computer. These documents were last seen with the image successfully inserted. After coming back to these Word Online documents after some weeks, only some of the inserted images are now displaying, both in the document…
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Can't edit dropbox files with Excel online
I Can no longer open Excel files to edit. This has worked perfectly up until about a week ago. The excel page is just blank, see below.
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I'm getting an error message when trying to access my files online, what can I do?
I'm getting the following message on all files for the last 1/2 hour. Website status shows no service issues. Help! Message: Service Unavailable We are currently experiencing technical difficulties. Please try again later.
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Files won't open in Chrome
When I click on files on the Dropbox website in Chrome, the page shows loading symbols, but then goes blank as soon as it finishes loading, and doesn't display the document, or even an error message. This happens with DOCX and PPT files, but not PDF (suggesting maybe it's an issue with the online editing part of the…
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I'm facing an issue, where .tiff files wouldn't preview intermittently. Why?
Have been uploading image files -- jpg and tif formats -- so I can share with specific users for their download. Have been encountering situation where a tif file that uploaded to DB just fine, and allowed me to open/view just fine within DB, suddenly becomes inacessible when I visit the folder again. I get message…
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Drop Box Files Opening in New Tab
I have been using Dropbox for a few years now and always when I click on a word document it will ask... "Open With" Then there is a drop-down list and I am able to choose Microsoft Word Online. It has always opened up in the same tab in my browser until around June 11th, 2019 all of a sudden it started opening in a new tab…
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Local folder structure and online structure is out of sync
tl;dr - I moved a bunch of stuff and started a large upload yesterday. My local DB stopped syncing with the cloud (and seems to be in a connecting/failed sync loop). If I reinstall dropbox, will it delete my local files which haven't been uploaded yet? --- Dropbox has been pretty bulletproof for me for several years, but…
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Calculate Size is Unavailable
I'm on the 2GB plan. Calculate Size used to be available to me until recently. Now that option is nowhere to be found.
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Cannot access Dropbox account via web
I am attempting to access my Dropbox account. I have tried Edge, Firefox, Chrome, and Vivaldi, and all give me the same message after accepting my correct login credentials: "Oh hello. Sorry for this little hiccup." Similarly, when I try to bypass the main screen and go straight to dropbox.com/account, I am greeted by an…
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Dropbox Login Not Working in Google Chrome
Hi, Since yesterday I could not log in using Google Chrome, however I can access it using Internet Explorer from the same desktop. Its look like the "Sign In" buttom is disabled in Google Chrome but not in Internet Explorer. What can I do? JavierMatos
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How can I multiselect photos? Which key do I press?
Holding down the shift key no longer works to select multiple photos at one time. I've also tried the control key. How can I do this process without having to check each photo individually?
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I can't see an option to delete photos from the Photos directory
Ok, read threads that say "Delete" is there and I still don't see it. I do on the "Files" screen, but not the Photos directory. Looking online in Firefox, I get NO option to delete a photo when selected. Been this way since the "change". So Dropbox is forcing us to use apps on our devices then to delete photo backups? I…
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Microsoft office online not opening files
I have tried opening a spreadsheet file today using excel online but it wont open the file. The file is there in the folder, i have access to it but office online wont open it, tried other files too but wont open. is there an issue with office online? only seems to have happened today my connection is fine also
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Is Dropbox down? I get a blank screen on the website!
Is Dropbox down? I am getting a blank screen.
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How do I embed images with a direct link from Dropbox?
Hi, I would like to share my pictures to forums where pictures are embedded like [img]http://imageurl.jpg[/img]. How to share pictures from Dropbox to the forums like that? I cant find a option where to get direct urls.
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Dropbox Website seems to have lost it CSS
Just recently the Dropbox website won't display correctly on any browser - Chrome, Safari, Firefox - it loads fine but shows no Style sheet just basic list form that can't be used properly. I am using a Mac and the other Mac user in my office is also experiencing the same issue.. How on earth do we fix this... it was…
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Page display settings for pdf documents
Hi, I am attempting to share a pdf document via dropbox that was originally formatted as a facing page book. The correct way for the pdf to be viewed is with the "Two-Page View" in adobe acrobat. I have saved the pdf so that it defaults to that view setting in acrobat, but when I upload it to dropbox it always previews as…
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Error 500 attempting to access shared files
Hello, I signed in to see a shared file and I get the Error 500 Error (500) Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home. _________________ I cleared cache and also tried incognito mode (using Chrome.)…
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Can I use Dropbox to stream videos with subtitle files?
Hello Recently i have changed mobile cloud service from my country cloud to dropbox. I think this service is so great and now i stack my own data in this service. by they way i found information this cloud serivce can use video streaming service and i tried video streaming service. video was clear and i was satisfied. but…
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Video URL Playback HD default
I am trying to share a video that will by default playback at HD for a client. Is there a URL code addon that will force the video to playback in HD?
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"This site can't be reached" when accessing the Dropbox site
I am so frustrated with my account today. Four times I have had to verify it is me. When I try to open my "home" or "files" - I cannot see the files. I get a white page with shaded file folders. No words. Won't open. I don't want to read articles on "how to......". Please tell me what is going wrong. By the way - I have no…
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Is there a way to sync my files from the web to my desktop but not the other way around?
Hello, I want to prevent dropbox from syncing back to the cloud files that are already on my computer.. or I want only to sync from dropbox to computer I do not have enough space in the cloud to have all the files.. so there is a folder I do not wish to sync back to the cloud but if there are new files on it to sync to…
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Download option missing
I know this has worked before, so I must be doing something wrong. Downloading seems to be missing. Specifically, I'm trying to download a folder, but I can't find how to download a file without opening it either. There is no Download button anywhere I can find in the window. And when I right click on the folder or file, I…
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Some of my photos look darker on the Dropbox website.
I just uploaded photos, and they are much darker than they should be. Meaning, something in Dropbox darkened my photos from their original appearance. Anyone know what is going on?