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No confirmation email of sent file
Hi there, I often upload files to file requests via a Dropbox link and usually get an email from Dropbox that says “Here’s what you uploaded to *file request*” after. The last two times I have uploaded, I have not gotten an email confirmation as usual. Are my files still being sent?
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How do I respond to a file request using dbxcli?
How can I respond to a file request using dbxcli? I don't have a GUI on the server that I want to send the files from.
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I copied my Dropbox content from an old device. Why do they get re-synced on the new device?
I just moved 80 Gbytes of Dropbox folders and files (not that much really) to my new computer. First I copied them to an external hard drive. Then I installed the Dropbox application on the new computer. Then I copied all of the files from the external hard drive to the Dropbox folder on my new computer. Six days later…
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Empty dropbox in the file explorer whereas files are visible in the web browser
Hi, I belong to a dropbox folder which is shared between different users, to share files. I have Edit permission. When logging into my dropbox account through a web browser I can see this folder, the subfolders and all their files. I have installed the Dropbox desktop app into my PC (Win10 Pro) and logged with my…
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Why do my tags disappear when I set my files to online only?
Dear, i have installed dropbox app on 2 macs, i have sync my box and i have used colored native tags system on first mac to tag some files with custom tags. It was correctly replicated on second mac. So i switch all my files in "only online" mode and i lost all my tags. If i restore "local mode" it appear. Why? can i use…
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My backup is stuck on the last 1% of syncing
I have a backup that is stuck on the last 1% of syncing. I have paused and restarted the sync, restarted my computer, cleared the dropbox cache, and cant figure out why it wont finish. Dropbox support is telling me it's because certain filenames are formatted incorrectly so those files affected won't sync. Problem is, I…
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Syncing issues on a new Apple MacBook Air - "syncing is paused while a file in this folder is open"
Hi I have setup my new Mac and setup dropbox and the app has been synchronising for days - it has 1,200,000+ files left to sync and seems to be stuck. Looking at "sync issues" there appear to be a dozen or so "syncing is paused while a file in this folder is open. Close the program using this file" errors. The files and…
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Dropbox status icon not displaying for only one file
I have been using Dropbox for several years without incident -- to share files between several Macs. Yesterday, however, I saved a file to Dropbox that is not displaying any status icon in the Finder. The file is available on all the Macs that I sync with, but there is no icon shown on any device. I've restarted the Macs…
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Personal folders & files to be available on one device only
Hi. I have one Dropbox account and each of my laptops (1 at home two at work) have Office 365. My personal files (created at home) are available on my work laptops. I need to make these files to be accessible ONLY at home. How can I isolate them please? Thanks, Peter.
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No syncing on Mac OS Sonoma
Hi, the synchronization of Dropbox doesn't work after the upgrade of operating system SONOMA 14. how can i resolve this problem?
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I am hoping to find a way to offload the 20k images on my phone to have space on my phone.
I am hoping to find a way to offload the 20k images on my phone to have space on my phone. Is there a way to move all the photos to dropbox? AND be able to easily access them in Photos app? Is there a way to integrate the two?
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Error on Mac that a folder is locked
I'm using the Dropbox app on my Mac. It consistently reports the error on the .Trash folder that it's locked and so can't sync. But I can't find a way to unlock it. What can I do? Thx
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Unable to "View File" to correct sync problem on Mac
A red exclamation mark appears on my Mac (macOS Somona 14.2.1（23C71）) in the Menubar app for Dropbox. Clicking this opens a window in which there is a warning "Couldn't sync files - To fix this, view sync issue for your files." with two options below this message to either click on "View now" or "Close". Clicking "View…
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Upload via web interface stuck at 27%
I signed up for the business plan free trial because I need to temporarily store about 3TB of data before I can rebuild my NAS RAID & drives. I started the upload at around 3PM ET on Sunday and 10PM ET it was still at 27% of the data having been uploaded and has been for at least three hours. My connection is via ethernet…
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Files not syncing after re-organizing them on my desktop
Help! I was doing a massive organization of all my dropbox files (on my desktop, just moving things into different folders within the Dropbox folder, renaming files, deleting duplicates) ... Some things were taking a while but at a certain point I noticed that tons of the folders have red x's and the files within those…
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Terrible Windows Explorer Performance - Click slow, stutters
Not sure when this started happening, but we've been paid Dropbox users for years. The new issues may be a deal killer. Clicking on a file or folder to rename takes SECONDS. It's almost like Explorer is "stuttering". This is on i5 10th Gen and Ryzen R5 machines -- new stuff. Once we kill Dropbox, performance is great. We…
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How to Sync file between PC and Mobile
I'd like to have a file synced between my Android phone and my PC.... Ques: On the PC, does the file have to reside in the Dropbox folder? Can it be in a normal Documents folder/subfolder and still be setup to sync with Dropbox? BTW, does Dropbox actually 'sync' files?
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Online only sync with desktop app on Windows 11
I have lost the option to make folders or files 'online only' when right-clicking on them (my PC is running Windows 11). I have searched previous queries on this in the community and none of the purported solutions appear to work on my computer. I have removed and reinstalled the desktop app twice now but to no avail.…
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"Couldn't sync files" - doesn't exist
Dropbox shows me a notification that it "Couldn't sync files". However, I can't find that file on Dropbox or anywhere else on my computer. It couldn't sync since it had special characters in the title. Now I can't even find the file, and when I press "View file", nothing happens. How can I get this notification to…
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Large Upload too slow
Hi all, I have 1 TB of data in a folder with many many sub-folders and files all residing on an external USB hard drive. I want to upload it to my 3 TB Dropbox account. I have started the upload using the "Upload" command in my Dropbox. It's working, but it is extremely slow. My system is Win 11 running on a fast i7 cpu.…
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Question about moving Dropbox folder to a new drive
Hi, I bought a new hard drive for my computer. I want to change the disk drive location for my Dropbox folder from my current disk drive location to the new one. I know where to go in the app settings to change the folder. My question is this - Will it sync and download all my content again from Dropbox's servers OR will…
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macOS desktop app stuck syncing 32 files
As with several other users, I've been using Dropbox for years on my Macs & iPhones, but have recently noticed that the files I update on my MacBook Pro (Sonoma 14.1.2) are not appearing on my iPhone (iOS 17.1.2). I normally don't use the Dropbox website, but upon reading some of the recent Community posts, I checked it &…
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"tmp.drivedownload" Error - unable to resolve with tech support escalation
This error has been happening for weeks, and tech support has unfortunately been totally unable to help me. Thought I'd pitch this here. I am on several shared folders with other groups. Whenever someone else on one of these shared folders attempts to save or change a file, I get a popup message that looks like this:…
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No "Make available offline" option for my files
hi everyone I used dropbox at work and now got it for me privately. But I do not see the option "make available offline". I already reinstalled the app, but it still diesn't work. I'm on mac ventura. Does anyone have an suggestions? 🙂
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Dropbox closes unexpectedly after updating to macOS Monterey
Hello, My Mac was updated to MacOS Monterey, and Dropbox does not open to synchronize my files. It starts, and after a few minutes, I get the message "Dropbox closed unexpectedly." I uninstalled Dropbox and reinstalled it, but it did not solve the problem. I also tried restarting the computer, but it didn't work either. I…
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Some file names now have a semicolon in them, on Windows
Hi Walter, I am experiencing the same issues as noted in the original post: - Windows OS (no users syncing to the Dropbox use Mac OS) - Version 189.4.8395 I now am receiving a sync error for 92 files or folders. These files, which have been on my Dropbox for years with no naming or sync issuses, all of a sudden now have…
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Drag & drop folders no longer uploading as a standalone file.
Recently whenever I drag and drop a folder of pics from my desktop into my Dropbox, Dbx automatically uploads it into another existing folder instead of adding the folder in as a new folder into "All My Files". Why is this happening? It's very frustrating as I then have to search every folder I have for the newly uploaded…
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WeVideo imports not importing
So, in WeVideo I have tried to upload things through the website and when they upload they just turn black, not uploading and in the upload processing area it says %0. So on my phone, I get the wevideo app and try and upload things from my phone to wevideo and now it says my videos are failing to upload, and I need to edit…
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Why does DropBox rename photos based on modification date rather than creation date?
Previously, DropBox renamed camera uploads based on the photos creation date (EXIF: Date/Time Original). This makes sense because you want the photos to be name-sorted based on when they were taken. Now DropBox renames camera uploads based on the modification date (EXIT: File/Modification Date/Time). This makes no sense…
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backup files to dropbox without sync directories
I would like to backup some files on a remote machine (Ubuntu 20.04.6 LTS) to my Dropbox, avoiding creating a sync folder. Hence: * using the command line (GUI not available) * without creating a sync folder (I don't have enough space on my disk; files are now on an external HD connected to the remote machine) The Dropbox…