Sync

I update a file using my laptop but the file in the mobile app isn't updated
I am having more problems with Dropbox and after this week of having issues with the app on my windows 10 laptop, I am about fed up with dropbox to the point where I am ready to think about a different cloud service. I compose a word document on my laptop and save it to dropbox. I go to my tablet, access the document and…
Why can't I find my backup files online?
I have had a big backup going for several days now. The counter says it is 71% complete. Around 250 gigs have uploaded. But when I go to my Dropbox folder, all I see is one file, an instructional pdf which was there to begin with. With so much data already uploaded, why am I seeing none of it in the Dropbox folder? With…
How to move my files from C drive to D, but make them online-only?
Hello, I really need help. I already checked the help section on Dropbox's website, the community, and live chat and I'm still experiencing problems. I'm having difficulty in understanding Dropbox and technology, I would highly appreciate it if someone helped walk me through this instead of sending me a link. I have two…
Dropbox Paper not syncing between Android and my computer
I have an existing Dropbox account and can view all my files on my Dropbox account on my computer. I successfully set up Dropbox Paper (version 304.1) on my Android phone and logged into my Dropbox account, but none of my existing files appear on my phone. If I create a new file on my phone, it appears on my computer, but…
Problems with uploading my iTunes library to Dropbox through the web
I am trying to upload my iTunes library (~38,500 files) to DropBox. Initial indications were that this would take 24+ hours After 22 hours, ~37,000 files had been uploaded, but the process froze and then stopped. There was no error message. Rather than restart the entire process, can I get DropBox to (identify and then)…
How can I sync the Dropbox folder that's under my Mac Favorites, and not the one under Locations?
I recently upgraded to an iMac M3 desktop & now have 2 DropBox folders. The one I want to sync with is in the Favorites list & also in my User folder; the other is in the Locations list & it seems to be the one that is syncing with DropBox online. How do I get back to 1 version of DropBox that will sync as it did before…
Win 10 - Dropbox icons disappeared
Dropbox icons suddenly disappeared from win 10 File Explorer after a standard reboot. Uninstalling and re-installing Dropbox (I am using only the "personal version") did not help. Nor did-rebooting again. Dropbox otherwise seems OK, including on phone app, where synced icons DO appear. The Dropbox icon in the PC's tray…
Sync Next not working through Mac Finder interface
I have lots syncing all day long. It is not uncommon for me to get back from a video shoot, upload 200 Gb (takes about 48 hours with my internet speeds), and then the next day, I'll need to upload a few 200 Mb files for a client. I need to prioritize that 200 Mb file, and I CAN do that in the task bar window IF I can find…
Issue with Logic Pro files (.logicx)
I've been working with Dropbox for years. Has always worked well, until now. Many of my Logic Pro project files (.logicx) are corrupted and they won't sync to my Mac. When I download them through Safari or Chrome, Logic won't open them. This is a problem for me because I work with these files. What's strange is that some…
Uploading a Folder to the Cloud
Hi, new to Dropbox, so bear with me.... Previously, I have "Shared" certain files via Drop Box to a list... Now I want to allow Dropbox to upload certain Folders to the Cloud so that I might be able to share them to "my family" (or some Group)... I have a "Drop Box Folder" on an External Drive, and I'm pushing files /…
"Copy Dropbox link" in Finder
MacBook Pro 2018, running Ventura 14.1 I've just updated Dropbox to work with File Provider. Previously, in any Finder window there was a top-of-window Dropbox dialog that included, among other things, "copy dropbox link" for a highlighted file. Is this gone now? Can it be brought back?
Video files uploaded from iOS mobile app appear as broken .jpg files
Since some time, the Dropbox app saves videos from IOS Gallery as an 'broken'picture, jpg. So uploading pictures works fine, but can't upload video's anymore. Windows: upload result from videos: App:
Dropbox preventing GPU to switch display mode
Hello I have a gaming laptop with a discrete RTX 3070 GPU. Nvidia control center manages the switching of the display to the integrated or the discrete GPU, depending on the needs. It should switch to the discrete GPU when launching a game and switch back to the integrated graphics when the game is closed to save on power…
Folder and file names missing from Dropbox on hard drive
I reinstalled the dropbox app yesterday as recommended to fix ongoing indexing and synch issues. I used the Manage Hard Drive Space option to mark folders as online only. This screen says "This saves hard drive space. Files will still appear on your computer but need internet to open" - so I felt quite safe doing this.…
Sorting files by sync status / confusion about syncing status and icons on files
Is it possible to sort files by sync status?
Does the desktop app on macOS throttle uploads?
Does Apple throttle uploads from ~/Library/CloudStorage ? I see long (15 minute) pauses in uploads to Dropbox when syncing.
Too many file name restrictions in Dropbox to be a useful backup
I have just seen the long list of Dropbox file and folder recommendations, which is basically a do-not-use list of four main headings which include 20+ forbidden file and folder names. I had just signed up for a 2TB account, which I will not renew if this does not get fixed. I use other cloud backups and none has this…
Database reference links don't work for other people accessing them
I have an access database and a set of excel files. The database links to the Excel files for data to feed the database. The output from the database is via an Excel file that links back to the database. It all works when I use it but the file references don't work for colleagues. The links are in the form C:\Users\petes\…
Dropbox stuck endlessly on syncing (Mac OS 14.1.2), Dropbox 188.4.6302
For two days now, my Dropbox app on my Macbook Air has been stuck on "Syncing ..." I've tried: - Rebooting the Mac - Quitting and restarting Dropbox ... all to no avail. Any suggestions, ideas, advice gratefully received. Many thanks.
The syncing is disabled due to an error
My dropbox app on Mac(MacOS Ventura 13.4.1) cannot sync any file; I tried the following solutions: 1. Restart the Mac, cannot work; 2. Uninstall the Dropbox and install the latest version, cannot work; 3. Quit the Dropbox, cannot work. It just showed on the Finder(Dropbox):"syncing is disabled due to an error". I don't…
Folder shared with a user opens in the web instead of Windows Explorer
Hi, I am having an issue with a folder that is being shared to a user. When shared, the user receives a notification in their Dropbox application to let them know it has been shared with them. However, when following the notification to the file, it opens in the web, instead of the local file explorer. I understand that…
We need to see the email address of the person who sends the pictures via file request
When we request photos from clients here: [link removed] Sometimes they don't add their business name or client's name, so we end up not knowing who the photos belong to. Is there any way to see at least the email address from where they sent the pics? or any other type of basic information from the person who uploads a…
FTP server setup in Dropbox. How to set-it up?
Hello All, I have a remote camera at my cabin in Tennessee, it is accessible through an app and is always on. The camera typically senses movement will snap 3 pictures and upload/email them to my gmail account. However gmail has changed access using 3rd party apps and I can no longer receive the pictures. I was told I can…
Stuck syncing on a file which doesn't exist anymore
My System is Mac Sonoma 14.1.1 and the dropbox stuck on a file which doesn't exist anymore. After I recognised the behaviour I deleted the file of the dropbox but it is sill on the sync mode. What can I do?
Painfully slow uploads from the web as uploads start over, no desktop app too
Just paid for a a 2T Plus account. The desktop app would not install, no error given, just will not install. Using the web app and trying to upload 450GB of photos. it is moving very SLOW and saying 2-3 weeks. I have Comcast with tested D/L speed = 103 Mbps and Upload speed= 20 Mbps, I have tried with the Nord VPN on and…
Files from my home desktop aren't syncing to my work computer or the web
file sharing, hi I'm new to drop box, I was hoping that files i create & save (in my dropbox account) on my home desktop, could be accessed, updated or added to when I log in to dropbox on my work computer. Unfortunately this doesn't happen - when I do log in from my work pc, not all the files are there & they are not the…
Syncing from desktop to phone
Hello. I have been using Dropbox for years on my desktop and recently decided to begin using my phone as well. I’ve downloaded the app but it seems not to be the same account as what I have on my desktop. I’m very confused. Please help.
Adding to existing .pdfs instead of making new ones.
Hi, we're new to Dropbox and we're in need of help. As we scan, it's creating PDFs. We'll want to scan more (lots) into the same folder, group, etc., but we can only get a new PDF, not add to the existing PDFs in that folder. For example, we have a fleet of trucks. One might be Truck #30. We want to add many expenses/bills…
Is it possible to only store data in Dropbox without mirroring the files on my devices?
Dear all, is it possible to only store data in Dropbox without making a mirror map on my devices?
Can't see uploaded files
A couple of months ago, I uploaded three dozen files, but I can't see them. The links for all but one work, but when I uploaded the errant file again, and tested its link it STILL doesn't work. Any suggestions?

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