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Dropbox status icon not displaying for only one file
I have been using Dropbox for several years without incident -- to share files between several Macs. Yesterday, however, I saved a file to Dropbox that is not displaying any status icon in the Finder. The file is available on all the Macs that I sync with, but there is no icon shown on any device. I've restarted the Macs…
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Personal folders & files to be available on one device only
Hi. I have one Dropbox account and each of my laptops (1 at home two at work) have Office 365. My personal files (created at home) are available on my work laptops. I need to make these files to be accessible ONLY at home. How can I isolate them please? Thanks, Peter.
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No syncing on Mac OS Sonoma
Hi, the synchronization of Dropbox doesn't work after the upgrade of operating system SONOMA 14. how can i resolve this problem?
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I am hoping to find a way to offload the 20k images on my phone to have space on my phone.
I am hoping to find a way to offload the 20k images on my phone to have space on my phone. Is there a way to move all the photos to dropbox? AND be able to easily access them in Photos app? Is there a way to integrate the two?
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Error on Mac that a folder is locked
I'm using the Dropbox app on my Mac. It consistently reports the error on the .Trash folder that it's locked and so can't sync. But I can't find a way to unlock it. What can I do? Thx
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Unable to "View File" to correct sync problem on Mac
A red exclamation mark appears on my Mac (macOS Somona 14.2.1（23C71）) in the Menubar app for Dropbox. Clicking this opens a window in which there is a warning "Couldn't sync files - To fix this, view sync issue for your files." with two options below this message to either click on "View now" or "Close". Clicking "View…
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Upload via web interface stuck at 27%
I signed up for the business plan free trial because I need to temporarily store about 3TB of data before I can rebuild my NAS RAID & drives. I started the upload at around 3PM ET on Sunday and 10PM ET it was still at 27% of the data having been uploaded and has been for at least three hours. My connection is via ethernet…
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Files not syncing after re-organizing them on my desktop
Help! I was doing a massive organization of all my dropbox files (on my desktop, just moving things into different folders within the Dropbox folder, renaming files, deleting duplicates) ... Some things were taking a while but at a certain point I noticed that tons of the folders have red x's and the files within those…
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Terrible Windows Explorer Performance - Click slow, stutters
Not sure when this started happening, but we've been paid Dropbox users for years. The new issues may be a deal killer. Clicking on a file or folder to rename takes SECONDS. It's almost like Explorer is "stuttering". This is on i5 10th Gen and Ryzen R5 machines -- new stuff. Once we kill Dropbox, performance is great. We…
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How to Sync file between PC and Mobile
I'd like to have a file synced between my Android phone and my PC.... Ques: On the PC, does the file have to reside in the Dropbox folder? Can it be in a normal Documents folder/subfolder and still be setup to sync with Dropbox? BTW, does Dropbox actually 'sync' files?
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Online only sync with desktop app on Windows 11
I have lost the option to make folders or files 'online only' when right-clicking on them (my PC is running Windows 11). I have searched previous queries on this in the community and none of the purported solutions appear to work on my computer. I have removed and reinstalled the desktop app twice now but to no avail.…
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"Couldn't sync files" - doesn't exist
Dropbox shows me a notification that it "Couldn't sync files". However, I can't find that file on Dropbox or anywhere else on my computer. It couldn't sync since it had special characters in the title. Now I can't even find the file, and when I press "View file", nothing happens. How can I get this notification to…
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Large Upload too slow
Hi all, I have 1 TB of data in a folder with many many sub-folders and files all residing on an external USB hard drive. I want to upload it to my 3 TB Dropbox account. I have started the upload using the "Upload" command in my Dropbox. It's working, but it is extremely slow. My system is Win 11 running on a fast i7 cpu.…
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Question about moving Dropbox folder to a new drive
Hi, I bought a new hard drive for my computer. I want to change the disk drive location for my Dropbox folder from my current disk drive location to the new one. I know where to go in the app settings to change the folder. My question is this - Will it sync and download all my content again from Dropbox's servers OR will…
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macOS desktop app stuck syncing 32 files
As with several other users, I've been using Dropbox for years on my Macs & iPhones, but have recently noticed that the files I update on my MacBook Pro (Sonoma 14.1.2) are not appearing on my iPhone (iOS 17.1.2). I normally don't use the Dropbox website, but upon reading some of the recent Community posts, I checked it &…
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"tmp.drivedownload" Error - unable to resolve with tech support escalation
This error has been happening for weeks, and tech support has unfortunately been totally unable to help me. Thought I'd pitch this here. I am on several shared folders with other groups. Whenever someone else on one of these shared folders attempts to save or change a file, I get a popup message that looks like this:…
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No "Make available offline" option for my files
hi everyone I used dropbox at work and now got it for me privately. But I do not see the option "make available offline". I already reinstalled the app, but it still diesn't work. I'm on mac ventura. Does anyone have an suggestions? 🙂
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Dropbox closes unexpectedly after updating to macOS Monterey
Hello, My Mac was updated to MacOS Monterey, and Dropbox does not open to synchronize my files. It starts, and after a few minutes, I get the message "Dropbox closed unexpectedly." I uninstalled Dropbox and reinstalled it, but it did not solve the problem. I also tried restarting the computer, but it didn't work either. I…
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Some file names now have a semicolon in them, on Windows
Hi Walter, I am experiencing the same issues as noted in the original post: - Windows OS (no users syncing to the Dropbox use Mac OS) - Version 189.4.8395 I now am receiving a sync error for 92 files or folders. These files, which have been on my Dropbox for years with no naming or sync issuses, all of a sudden now have…
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Drag & drop folders no longer uploading as a standalone file.
Recently whenever I drag and drop a folder of pics from my desktop into my Dropbox, Dbx automatically uploads it into another existing folder instead of adding the folder in as a new folder into "All My Files". Why is this happening? It's very frustrating as I then have to search every folder I have for the newly uploaded…
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WeVideo imports not importing
So, in WeVideo I have tried to upload things through the website and when they upload they just turn black, not uploading and in the upload processing area it says %0. So on my phone, I get the wevideo app and try and upload things from my phone to wevideo and now it says my videos are failing to upload, and I need to edit…
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Why does DropBox rename photos based on modification date rather than creation date?
Previously, DropBox renamed camera uploads based on the photos creation date (EXIF: Date/Time Original). This makes sense because you want the photos to be name-sorted based on when they were taken. Now DropBox renames camera uploads based on the modification date (EXIT: File/Modification Date/Time). This makes no sense…
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backup files to dropbox without sync directories
I would like to backup some files on a remote machine (Ubuntu 20.04.6 LTS) to my Dropbox, avoiding creating a sync folder. Hence: * using the command line (GUI not available) * without creating a sync folder (I don't have enough space on my disk; files are now on an external HD connected to the remote machine) The Dropbox…
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'Make available offline' results in a green icon and a cloud icon for files on Mac OS 14.1.2
Hi Guys, spending so many hours now to fix things, and reading online to find a solution, but no luck. I don't know what you dropbox guys chnaged ot wherever the problem is. All music app is chaos now and already just spend a week to add all to new playlists since they all got lost. And trying to bring back my files onto…
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Icon in Menu Missing; Blue Green Icons Missing
Recently upgraded the dropbox app and Mac OS to Sonoma. Dropbox icon is no longer in the top menu unless I have already opened it from the finder window sidebar. Also there are no blue or green icons to indicate if files have synced. And no globe icon to go directly to dropbox in my browser so I can check to see if…
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Two Dropbox folders
I have discovered that I have two dropbox folders, one at C:\Users\Rowan\Documents\Dropbox, and the other at D: \XPS_8700 Extended Files\Users\RowanB\Documents\Dropbox. Both show with the Dropbox icon. I created the folder D: \XPS_8700 Extended Files\Users\RowanB\Documents\ when I installed a big disk to hold all of my…
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Upload files that I create and provide download links to users that I can limit from sharing
Hello, I would like to create audiobooks (up to 2GB) and upload them, then send a link for each book to users who purchase them through my store site. The tutorials use the word "share" in a way that is confusing to me, so I will ask here for help: Through Dropbox, can I have a folder for the audiobooks (or one folder for…
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“make available offline” is slow on iOS app
“make available offline” used to be fast, then came the updates… What happened? Why does it take so long to make a file available offline now? Using dropbox for ios
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Dropbox "Starting..." for days on Ubuntu 22.04
I've installed the Dropbox command line version following the instructions on https://www.dropbox.com/install-linux This is a 64 bit install on Ubuntu 22.04: uname -a Linux redacted 5.15.0-91-generic #101-Ubuntu SMP Tue Nov 14 13:30:08 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux The client started and spent a long time…
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Can I use Dropbox Business for Security camera back-up storage?
Howdy all! Looking to see if it's an option to use Dropbox Business for our security camera back-up storage. Need to maintain a years worth of 24/7 video and audio from 1 camera. Thank you!!