Sync

Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
Does Dropbox sync file contents or file system data blocks?
Does Dropbox sync all the data blocks of a file or only the file contents. Let's say the file system data block size is 4KB and the file size is 10 KB. On the file system, the file occupies 3 data blocks (12KB). When syncing the file across systems, does Dropbox copy 12KB data or only the actual file contents of 10KB? Is…
HELP! Dropbox is loading up my computer memory!
Hello everyone, I am hoping someone can help me out of this nightmare that was supposed to be storage relief. I upgraded my free subscription to 3TB. and started uploading my video files from my SD Card to Dropbox. Apparently, Dropbox is syncing with my other devices. I have no way of confirming nor changing it in my…
Still syncing desktop and downloads
I am confused and frustrated that Dropbox keeps syncing my desktop and downloads. I have it disabled in the local app and on the web login, yet it keeps happening. I read articles, I deleted the entire app, and reinstalled, and it is still doing it. Can you change this on your end. It is exceptionally frustrating. I don't…
The unsync option doesn't show up
When I select an item with the right button (it's been happening with stremio and microsoft edge) the "unsync" option (not sure if that's the term in English, I use dropbox in Portuguese) doesn't show up. I can't avoid syncronizing those files and I don't want to
Unable to save files from my Mac to Dropbox
Hello, I an unable to save files from my Mac to Dropbox which I have downloaded onto my computer. When I select a file or attempt to create a new one, it just greys out on me and I have to press escape to unfreeze the computer. Can someone please help?
Dropbox stopped syncing 2 weeks ago. Where are the files?
About 2 weeks ago my Dropbox files stopped syncing from my PC to the cloud. I noticed it today when I tried to use the right-click menu in my Dropbox PC folder to share a link. It was not working. I looked at the dropbox app in my system tray and saw it stuck on "Updating account." I logged into the dropbox website and…
Updates to shared files aren't appearing for me or others
Hello everyone. I have a problem with files not syncing. When other users update the shared files I can not see the changes and when I update the shared files other users can not see the changes. What shall I do ?
How can I password protect a folder (not a shared folder)?
How can I password protect a folder (not a shared folder)?
Why do I have a duplicate Dropbox folder?
I had to reset my Dropbox password recently and for some reason upon signing in again on my Mac it seems to have duplicated my Dropbox folder. I wasn't aware of this at first but it seems I've been saving some files in what seems to be the unlinked folder and some in the linked one. I have no idea how or why this happened…
Desktop App for Mac not working, stuck in "sync," can't access recent files
My Dropbox desktop app (for Mac) hasn't worked since a recent update - I've tried reinstalling Dropbox and no dice. The Dropbox website says I need the Dropbox Update app but I don't see how to install that anywhere. My web browser version of Dropbox is fine but missing recent files that I uploaded into my desktop folder -…
"There's already a folder or file named Dropbox" upon installing the Dropbox desktop app
I've had Dropbox installed for several years on a Mac but had not used it for a few years. When I tried launching it, nothing happened, so I downloaded a new copy and installed it. With the installation came a pop-up message "there's already a folder or file named dropbox," at which point I either had to rename the…
Stop Dropbox from backing up external drive
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should NOT be backed up to Dropbox. How do I stop the backup of that external drive? The help section says go to the preferences of…
Transferring dropbox drive from one computer to another
I have a Dropbox Professional account (3 TB of storage) and am using about 630 GB of it. I have two desktop computers that both have Dropbox on them. Computer 1 has Dropbox on an internal hard drive, Computer 2 has Dropbox on an external hard drive. The internal drive on Computer 1 has failed. Can I unplug the external…
Slow indexing and local info Dropbox doesn't update
Hi, I haven't synced my Dropbox local files for about two months. I am trying to sync it, but the indexing seems to get stuck. Though the number of files are decreasing, it's so slow, two days for just 10000 files. And there are no new files added to my local info Dropbox, there is also no icon showing the file syncing…
Is there any way to prevent our colleagues from deleting team files?
There are multiple people that use our company's dropbox account. Ocassionaly a folder and all of it's contents accidentally get moved and slows our computers down extremley bad until the sync is complete and then it does it all over agin when the file is moved back to where it needs to be. PLEASE HELP! Is there a way that…
Saving files into the Dropbox folder on my Mac
when I try to save a document to my dropbox folder on my Mac, it only opens to "contents", which when I open that it is only dropbox technical files, not my files.
Mac desktop app stuck in Indexing
Hi, I just got a new Macbook Pro and installed Dropbox on there. I selected a few (3) folders to sync initially. These were successfully downloaded (I had put them in Available Offline mode) and the files were there. While the files were syncing, the app was asking me to move the files due to the new File Provider API,…
Syncing problem on Sonoma 14.1
Hi to everyone I have a MacBook Pro with M1 chip and Sonoma 14.1.installed. Since yesterday files are non syncing any more locally and the dropbox icon show the syncing process. Full disk access is granted under privacy and security. I tried to restart everything with no success. Any idea?
Dropbox won't overwrite files with the same name any more
I neeed to know how to create it with a .1 or.2 or something to not override it if it has a name already similar. Anyone know how to do this?
Is there a compatible page turn foot pedal for DropBox .pdf documents?
Is there a compatible page turn foot pedal for DropBox .pdf documents?
New computer - messed up already
I got a new computer - yea! I just wanted to install Dropbox but only have one folder and contents showing. What I got was an installation that went directly to Dropbox on the web. I think I totally screwed up... So, I would like to delete everything re: Dropbox on the new computer (without screwing anything else up) and…
Dropbox on Mac mini (Sonoma 14.11) keeps synchronising without any effect
Since a few days, my Mac mini (M2 - Sonoma 14.11) keeps synchronising, but without any effect. I other words, nothing will be synchronised. I reinstall de dropbox app, but that was not the solution. Anyone?
Can I use 'email to Dropbox' in Bcc?
Hi, I´m new to the feature email to dropbox. Works well when sending the mail with attachment directly to the mysecretmail@addtodropbox.com Also woks with that email address in Cc. But does not work in Bcc. Any ideas what needs to be done to make it work Bcc. To keep my ***@addtodropbox.com address secure it is essential…
MacBook Air won't sync
Recently, my MacBook Air stopped syncing. The dropdown from the menu bar says Syncing... but: 1) it doesn't show the number of files it's syncing, as it usually does, and 2) it's NOT syncing (i.e., there's no activity, no matter how long I wait). My computer is a MacBook Air M2, running Sonoma 14.1.1. I tried…
continue to backup external drives with a new macbook
Hello, I have just changed my computer. I want to continue backing up my external drives, but dropbox offers me to backup my drives again, it doesn't take existing backups into account. I don't see options to continue with the current backups and it makes duplicates. Thank you for your answers
What's the fastest way to upload many large files to Dropbox?
Hi, What's the fastest way to upload many large files to Dropbox? At the rate it's going, these files are going to take forever to upload. My boss accidentally deleted our Dropbox account, but thankfully I still have all of the files on my work computer and we have created a new account, but have a lot of files that need…
Sync icons missing in Explorer on Windows
HI I am using windows 10 and my sync icons are not showing at all. I have tried uninstalling/ reinstall - no joy I have tried regedit to alter the Overlay keys no joy Any ideas most welcome Many thanks S
If you don't want to resume a sync how do you remove the file synch pause?
I started to sync files from a hard drive to the dropbox. I decided to store these files elsewhere, so I stopped the sync. The only option to stop the sync was to pause the sync. Now I can't remove that pause. All I can do is resume. How do you cancel a sync altogether?
Most incompetent support ever / Dropbox sync issue (drobox for business)
Hi all, I have Dropbox synchronization issue with several laptops at my company. The issue started after the latest update. The affected laptops are unable to sync with Dropbox. I first reported the issue to Dropbox support on October 31, 2023. I was asked to provide the names of the affected devices. I will receive a…

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