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I need iPhone Live Photos to upload.
I cannot believe Dropbox does not support iPhone Live photos. Why??? I used Onedrive or Google Photos to upload my photos. and all of them supported live photos. I am always waiting for Dropbox to support it. Anyone can tell me when? I'm still using the Free plan until dropbox to support it.
Dropbox in Apps syncing to iCloud Drive
I'm essentially re-posting this https://www.dropboxforum.com/t5/Integrations/MAC-Why-does-Dropbox-appear-in-iCloud-Drive-settings/td-p/418508 because I'm not able to Reply to it (Reply button greyed out). Can someone at Dropbox please provide an answer to this question? The community has been ghosted for 3.5 years. It…
Can I choose what folders can be accessed from different computers?
My question is very basic. I have 2 personal computers and one from my company. I have Dropbox on all 3, all sync. I don't want my personal folders to appear on my company computer, as there is a small possibility that remote access to that computer by third parties. What I do want, is to be able to access my work folders…
Changes I make to my files don't sync with other members of my team
When I enter new or Delete items on Dropbox it is not always syncing with others in my office. It doesn't do it every time. How can I force my Dropbox to sych? Thanks, Alan
Screenshots in the app is turned off, but they're still uploading into Dropbox on my Mac.
For some reason, screenshots from my Mac are uploading to Dropbox, despite not setting up this feature in backup settings. Anyone have suggestions as to why?
My Dropbox sync icons are missing on Windows 11. I need to see if the files are available offline.
Hi all, Our sync icons next to the folders/files are missing on my computer. I cannot see if the files are local or online only. I have resinstalled dropbox, and they were back for one day and have now dissappeared again. Please help!
Dropbox is creating duplicate files as opposed to GoodSync
Hi. I have been using GoodSync for a few years. I have 3 licenses and use it to sync between 3 desktops and 1 laptop. Lots of the data is not suitable for Dropbox (Essentials) storage and so I need to use both. Some synced folders are common to both apps. When Goodsync detects a sync (during a manual sync), it prompts and…
A user's desktop app creates conflicted copies, whenever other team members create new files
We have a certain team member that whenever their laptop is turned on and dropbox is running. ANY new files created by any OTHER members of our team will become conflicted by the Laptop users account. We have tried uninstalling norton from their laptop and tried to ensure that all cloud storage options are logged out of on…
Can anyone please assist me in resetting my Camera Upload settings?
Can anyone please assist me in resetting my Camera Upload settings? I have uploaded some a LONG time ago, but want to do one big purge from my phone and start fresh with Camera Uploads in Dropbox, capturing EVERYTHING in my photos folder in my iPhone.
"Dropbox needs access to photos" message, but no option to allow access
This same problem: https://www.dropboxforum.com/t5/Apps-and-Installations/iPhone-Dropbox-upload-needs-access-to-photos/td-p/361741 - The "solution" didn't work for me in the link - I've rebooted the device - It's on the latest iOS - The dropbox app is current No, I'm not going to wipe my iPad just for a years long dropbox…
Dropbox naming rules won't allow me to sync certain files on Mac OS
I can upload my files online, but due to - (dashes) or spaces in my personal naming convention, they wont sync with the desktop app? Now I am not about to go through and rename 100000s of files, there must be a work around to this? Ben An example of the message I receive.
Dropbox syncing thousands of files randomly.
Hello, Appreciate the support. All of a sudden my dropbox has thousands of files to sync around 5.2tb. I'm unsure why this has happened, I keep files online to save space. This is now showing and is making my experience on Dropbox very slow to do anything. Please see a reference image below. Any advice would be very…
Open Unsynced Files with Default Apps
Synced files populate a dropdown menu with your default app for opening files (i.e. acrobat for pdf files). This should be maintained with "unsynced" files as well. This is a critical and simple programming effort. One click would sync the file and also open the file. This would be a MAJOR BOOST in how the desktop…
Adobe not downloading online only files from projects
Hi All, after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac update all files would auto download to be on my machine locally. I know there's an issue with full support for OS 12.3... any…
Desktop files not syncing from my computer to the site
Many files and folders that I have edited on my desktop are not updating online. I have checked all the settings (allowed use offline), checked my network, unlimited upload speed, uninstalled and reinstalled, and don't know what else. Attached screenshots are of my desktop (see two files updated yesterday) and my online…
Can I link the same file across multiple shared folders and have them sync with each other?
I need to link the same file across multiple folders within Dropbox so that they all sync and update when changes are made to any one version of the file. How can I do this?
Dropbox thinks my iPhone is locked and won't upload photos.
dropbox thinks my iPhone is locked and won't upload photos
Can I backup my Dropbox files to an external drive, and then delete them from Dropbox?
So, if I permit Dropbox to backup my files (onto a portable HD), which somewhere along the way my new Dropbox said I could do (so I clicked on it before loading up my photos on Dropbox) --then could I simply delete the photos from my Dropbox and they'd stay on the portable HD, but be gone from the Dropbox?? It seems like a…
Saving photos both in Dropbox and icloud
I use photo saving in dropbox and in icloud parallel. Are there any problems known ? Up to now it works well. My concern is: if the hard drive space on my iphone ist nearly full, then the photos are uploaded in original size in icloud and after that saved only in compressed size on my iphone. Could it be that the dropbox…
Why is the syncing speed slow in the desktop app?
please help me, when Syncs the download and upload speed is always below 100kbs,, I have checked my internet speed test, it is 50mbps and it is very normal,, I have deleted all the extensions on Google,, I tried downloading a YouTube video, the download speed can be up to 5mbps... I've asked customer service, the answers…
Using Dropbox in China, is this possible?
Will I be allowed to use Dropbox in China went on holiday for two weeks as I’m not sure if it’s been banned looking at a church I did it looks like it’s Band and it be a lot of hassle having to do it when I get back home instead of doing a daily update from the mobile app when I’m on Wi-Fi
The option to change selective sync settings is gone on my Mac
HI the selective sync is gone. I use to be able to go to Preferences, Sync, then selective sync. but now it has Dropbox folder updates you are not eligible for the new Dropbox for MacOS on file provider at this time. Any help would be great thanks
Can Dropbox sync on a Network Share?
Hi. Just curious into asking about syncing a Dropbox agent to a Windows network share to allow other people to access and modify files. The idea was to have an agent sat on a Windows File Server, sync the Dropbox agent to a specific folder and make it a network share for other people to use files within. I am aware this is…
Missing local .key files from a specific computer, but not www.dropbox.com
Hello Community, I'm running Sonoma 14.4.1 on Mac Intel with Dropbox 200.3.7010 with a Dropbox Advanced account. I just noticed 3 heavy .key files that are several GB in size are missing. They are present on my dropbox.com account and I can see them on other local machines. I have 1.8TB available on my hard disk. I've…
Backed up folders no longer show on my mobile devices
I've been using Dropbox Basic for about 2 years, without issue. Ever since they released Backup, and I clicked to enable it without knowing it was a big deal, I've had to basically start over with setup. I am on a Mac at home, and want my Desktop, Documents, and Downloads items synced to Dropbox so that I can access them…
Camera Upload Settings on iPhone: Ensuring All Photos Included
Under Camera Roll Upload Settings on iPhone: If "Upload from" is set to upload "Camera Roll" will the photos in "Smart Albums" and "Your Albums" be included as well? I want to ensure all photos, regardless of tags for favorites or if assigned to other albums, get backed up.
Error: Can't Upload - Please give access
Just created some new folders and files on my oft-used NAS, which is synced with Dropbox through Boxifier, and has been for months. None of the new folders and files created today are syncing; in addition, Dropbox reports an error (in Dutch), which translates as "Can't upload - Please give access". Some new folders were…
Dropbox folder moved and renamed after team downgrade - it doesn't sync most of my files now
Hello, I upgraded to a Dropbox business trial from Dropbox Plus, and then downgraded. After downgrading, my dropbox folder was moved and renamed. It used to be "Dropbox", but after the downgrade my files were in "[My Name] Dropbox (Old)" (moved elsewhere on my C drive), with a new folder appearing called "Dropbox (1)"…
Dropbox has quit uploading folders
I am uploading folders via the Dropbox web interface, from my PC running Windows 10. I have LOTS of open storage space. It has been working flawlessly for days. I am connected to a high-speed internet connection and all else is working with the Dropbox webpage. Suddently it stopped, as if I had reached a cap. Is there a…
Recently scanned files show duplicates
This problem started 3 months ago, whenever we scan something, it started to show a duplicate of each document before filing where they belong, however, once we move it to a respective folder both the original and duplicate merge?... not sure but once they are moved, we don't see the duplicate anymore. It has been…

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