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Can't complete upload on iOS Dropbox app because file extensions are missing
Total Newbie here. I've done some simple file sharing with DB before. I am trying to upload videos from my iPhone 12. I get this message: "can't load without file extension". Basically I want to upload videos so I can load them into Davinci Resolve for editing. I do not know how to fix this. I tried finding previous…
What you need to know about storing and backing up your photos with Dropbox
We see a lot of questions about storing, sharing and backing up your photos on Dropbox so here are some tips to make that as easy as possible! Back up photos automatically to your Dropbox account You know we love an automatic process, so whether it’s your camera roll photos, your screenshots or your document scans, your…
Name of the Dropbox folder
I am trying out out several Drive programs, now also Dropbox. I am working with Windows 11, using the D-disk for data. My aim is to sync the files on three computers in such a way, that the file structure is identical on each PC (and in the cloud). In the old days it was - I believe - possible to have structure such as D:…
How can I see if I have a file open on another device?
Hi, I'm a single Dropbox user, not part of a team, however I am using Dropbox on multiple devices (which is my main purpose for having it). Here's what I need help figuring out: when I open a file on a device, can I somehow see if it is already open on one of my other devices? I know how this works with the badge when…
I copied files in the the Dropbox folder, but once I update an Excel file, it's not updated.
Hello, I copied files and folders in the Windows Explorer from my local folder to the Dropbox folder. The files/folders got uploaded ones, but after I updated an Excel-file which I opened from my local folder, the file was not updated/synchronised in the Dropbox-folder. What do I need to do? Or what did I do wrong? My…
App indicates all files synced but nearly all files and folders have an online-only status icon
This is in regard to Dropbox on macOS 13.6.6. In my sync settings, I have always used "Available offline" and that remains the current setting. After starting my Mac today, in my Dropbox folder (20 items) nearly every folder and file has an "Online only" cloud+arrow status icon; only a single (seldom-used) folder has a…
Auto-backup of desktop files seems to have stopped
Hello, Dropbox used to automatically upload files/folders from my desktop when they were created. This has stopped. There also used to be a small check next to the files/folders which has also went away. How can I make dropbox automatically upload the files that I create on my PC. Dropbox is backed up fully. Thanks
Can't see files that someone has added to a Dropbox folder I created
Hello, I created and shared a folder from my Dropbox account with a collaborator from another country so that they could edit and add files to it. The collaborator has done so, however, the folder appears empty to me. The collaborator sent me a screenshot showing that within the original folder I created, another folder…
1 byte files when uploading many photos through Dropbox iOS app
Hi all, After each vacation, I always upload my photos from my iPhone using the Dropbox app. This works fine, whenever I select like 300 photo's. Any more than this, Dropbox will continue uploading the photos as 1 byte files. Obviously, this is not the photo. I would just like to select all my photos (usually like…
Can't see the progress bar in sync history on a Mac computer
Hi everyone, Hi everyone, Does anyone know whether the progress bar on dropbox on Macos can be visible? I’m new on Mac, and on windows, in sync history, there was a queue in sync history showing you which file is being uploaded and how much of that has been uploaded. On mac, I can see the queue but there is no progress bar…
iPhone videos are not uploading and I can't find the settings to check.
My iPhone is uploading photos I select in the Photos app, but does not upload vieos. I've seen replies here about this problem saying "If you access your Account tab inside our app, you should be able to see your Camera Uploads settings." But I see no such option? If I click the Dropbox icon in my Windows 10 PC tray, I see…
Can I opt out of the Dropbox Backup update without disabling Backup?
The Dropbox Backup update is going to cause some serious problems for me for one reason: the removal of the "Make files online-only" feature is a lot of the reason I use Dropbox in the first place, because I don't have enough space on any given drive. I have more files set to Online Only than there would be total space in…
Dropbox on my Mac not working since File Provider update. My files won't sync or open.
Ever since updating to the file provider for Mac OSX my dropbox just does not work. All offline files won't sync even if I ask to make them offline, nothing opens. Dropbox says 'syncing' no matter what I do (but without the normal telling me what speed or which files). Have tried 3 clean installs, upgraded to an extra TB…
Confused about the new update to Dropbox Backup and where my folders are in Windows
Hi there I recently accepted a Dropbox Update on my machine. I had previously had it set to upload photos from my phone, as well as my 'Documents', 'Pictures' and 'Videos' folders. This was working fine and I was happy. Since the update, bizarrely my work documents which are in a subfolder under documents have been synced…
Backup folders not appear on other devices on Windows
I link many pcs with one dropbox account and i can see backup for other devices from each computer recently one of my computer backup disappeared from dropbox folder, I already contact with support but didn't help any idea how to fix it
How to save PrtSc images to Dropbox, not C drive screenshot folder
Dear Community, please help me with my difficulty as I'm not very good with IT matters. Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) directly to Dropbox. However, after upgrading the PC (currently Windows 10 Pro, 2007 edition of MS Office) I cannot direct screenshots…
New Dropbox Backup update will download all 'Online Only' folders/files – not enough room on MacBook
Hi, not sure if this is the right place to post... I have just been prompted to do the new Dropbox Backup Update. I currently have a Dropbox Essentials plan, using 1TB of 3TB storage. Some backup files are 'offline' but most are 'online only'. I have 300GB space on my MacBook hard drive. I have read through all the details…
How can I change all the files from having grey cloud icons to green tick icons?
How to send a pdf document from Files to Dropbox?
I have a PDF document on my iphone in the files area, I want to email this to my laptop as it is 1GB, so I need to use dropbox, on my iphone I can't see how I can load the PDF file from the iphone file folder into a dropbox folder
Why can I only back up specific folders?
I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do I select my 2 most important folders? It doesn't seem to let me choose.
Sharing a folder with view only and with a password.
Hello, i am testing professional trial for my online course and share materials and ive have had some issues with sharing a folder. I can make a link and send it that allows members to see the materials but not to download it. and link is protected with password. so far so good. but: -they still have a permission to…
How can I save my desktop files to Dropbox and sync them to other devices?
How do I specifically select and sync the files and documents on my desktop so that they save to the cloud and show up on my other computers desktop?
How can we have users upload photos to our Dropbox folder via link?
We are a medium size community garden and have created a dropbox so members can share photos of the garden. We want to use these photos to update our website and make it look more current. A lot of people take photos on their phone, but we don't want everyone to have access to our dropbox, just the dropbox folder, which I…
"Dropbox is experiencing some issues" error on the desktop app
My dropbox shows this error while it says sync is completed and all files have green ticks. What should I do to check where the error comes from and fix it now? Anyone with experience please help me. Thanks. (i tried reinstalling dropbox but it didn't work. the version i'm using is the latest.)
Files won't sync as app says " can't sync - not enough disk space"
@everyone files have blue circle and not spinning preferences say no sync issues app says 'cant sync not enough disk space' cant use mac to do anything as it thinks all files are on the hard drive and hard drive is full, but in reality set to offline only literally cant do any work and had no response from dropbox since…
Upload of documents containing live links
I have been told that live links in documents have gone dead after being uploaded. Is that accurate for Dropbox uploads? Is there a way to upload documents containing links and keep them live?
Blank PDFs uploaded to Dropbox after using the scan feature in Notes on iOS
Hey all, I used the Scan function in Notes and then uploaded the scanned PDFs to Dropbox from my iPhone. But, the files are just coming up as blank white boxes when I try to view them in DropBox (both on my phone and in the browser on my Mac). I've cleared the cache, tried a different browser, made sure everything is…
Saving Videos from Dropbox
Just recently, the videos that I add to dropbox from my desktop are not saving into my gallery on my phone. How do I get around this issue?

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