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I added a folder to Dropbox from the website, but only 200 files got uploaded.
I added one folder from my D drive to my Dropbox backup and it quickly backed up about 200 files and then stopped. Nothing else got backed up. So, I deleted that folder from Dropbox and added it again, with the same result. Can anyone tell me what's going on?
Files on my Dropbox desktop app on Mac 15.1 are not syncing elsewhere
Dear Community members, I have been using Dropbox Plus for the last 4-5 years without any issue. In the last month or so my files have gotten stuck and won't sync. I primarily use Dropbox on my Mac, but also need to view files on my Android device. More importantly, my team members are also unable to access files I place…
Moving Dropbox to a new PC from an old one where the Dropbox folder is on an external USB drive
Hello, I have received a new PC. I want to move Dropbox to the new PC from the old PC. The Old PC has the Dropbox folder on a USB3 external drive and syncs all files and folders locally. What is the best way to do this? Thanks, Al
How can I make my files online-only on my new computers?
I have two new computers and want to have online only files, but have all the folders and structure on my computer. Clicked off of "all sync" because I did not want the files on, but I can't see any files on the computer. I want to see the files, but have them stored in the cloud. I have done this before but cannot…
How to import a 30 GB drive?
Hi! I need help, I used to use Drive cloud for my files, I need to import the whole Drive whose size is 30 GB approximately, to Dropbox, but I don't want to do it file by file. Is there any way to migrate all the information from one cloud to another? I already tried with the option that appears in “Upload” “Import from…
"Smart" sync keeps downloading online-only files
I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me). I have a number of files I've brought over to Dropbox using the finder on my Mac, that I have then marked as online only, in hopes that it would upload the files and then remove them…
How to check the upload speed, using my app?
Guys, why is the no way to check the current Upload Speed in the Windows Desktop App, this is so much needed. It used to be possible to hover over the tray icon to get this information, but thats gone.... Please make this possible. We send tons of large Video-Data and it is crucial to our operation to monitor the Upload…
Is there a way to download all files that were previously online only?
New MacBook, and dropbox was accidentally set up as online only files and folder. I've changed this, but it only affects FUTURE files. Now I need to go traveling (often no internet) and still access things and a HUGE number of files are sat in the cloud and not on my machine. Is there an easy way to download them all?…
Dropbox not syncing after I restored my Mac from Time Machine
Yesterday I restored my Mac from Time Machine. I just updated a document in Dropbox and it didn’t sync to my iPhone. Any help. I’ve never used this.
One of my Windows computers isn't syncing and I don't see the Dropbox icon in the taskbar.
mijn Dropbox synchroniseert niet meer! Ik heb bestanden aangemaakt en gewijzigd op mijn laptop werkkamer (windows 10) en in de woonkamer gebruik ik mijn kleine laptop (windows 11) en daarop is niets terug te vinden! Bovendien zie ik het Dropbox icoontje onder in de taakbalk niet. Wel de blue tooth en One drive. Wie weet de…
The "Copy Dropbox link" option is missing on Finder and new files are no longer syncing.
I have created a new file for a client who shared his folder and the file did not come through. I checked on my mobile app and the files aren't in there. I also checked on my web browser and the new files do not appear there either. I noticed that when i right-click on any file in my Dropbox in Finder, whether folder of…
Stuck on indexing on Mac
Hi. I re-installed Dropbox due to a day of files not syncing. It's now not even indexing files. Any help would be appreciated. I've tried fixing permissions, only syncing a small number of folders, nothing I can find appears to be working. I'm running Mac 15.0.1 and the latest version of Dropbox. I've looked at my internet…
The personal team member folder doesn't sync on a computer and I can't remove it either.
Hi, In my team we share a common Folder, and I really don't need this 'Personal folder' that appeared after an update. Also it is weird as there is nothing in it, but an infinite arborescence of a folder with my name. On my computer i can put it in 'Online only', but i'm logged into another common computer and there it…
Our files aren't syncing on a 2023 macOS Sequoia Studio, but are fine on all other computers.
We have now spent all weekend trying to get Dropbox to work. It's been fine for years but for some reason on Friday evening it suddenly got stuck syncing on one of our Mac Studios. We have tried absolutely everything we can think of with the help of chat support and are getting desperate. We're now really behind with work…
Make doc scanning better
It has trouble scanning a piece of paper.
Photos appear in camera uploads but not on my Dropbox folder
I am taking photos and screenshots on my phone. My photos and screeenshots appear in the Camera Uploads section in Dropbox. However, the photos are not appearing oh my hard drive Dropbox folder. Only the screenshots appear. What is going on? Why are my photos not downloading?
New files I add to my Windows desktop app don't sync to the rest of my devices.
I have been a very basic DB user for years and just recently have a problem. We have a DB account with 2TB. We have three machines we use to access the DB account. One is a MAC, one is a desktop pc (WIN11), and the third is a laptop (WIN10). I generally have had no problem. We create folders and upload files to DB and can…
QR CODE DIRECT LINKS....
QR CODES! Hi there - - wondering if there will be a way to easily create and direct with a qrcode into a dropbox folder? I am creating multiple promo and other videos - and will be using QR codes for events, etc - and prefer to keep everything in dropbox - the other options require giving the materials shared to another…
Naming convention not working on video files.
When logged into the web (Firefox as the browser), I set a naming convention for a folder so that it lists the Date Captured, then lists the time from the metadata: YYYY-MM-DD-HH.MM. When I did this, it worked for all of the photos I added in, but it didn't work on the videos at all no matter what I tried. Is this not…
How can I save directly to Dropbox from an email without downloading first?
How can I move to db from e-mail directly w/out saving first?
Why are my jpeg files 0 bytes, and how can I open them?
If I download jpegs to one coimputer toi my dropbox folder there, the files show up with the appropriate name on the dropbox folder in another linked computer, but they show up with 0 bytes. If I copy the jpegs and paste them somewhere elsewhere, the jpegs then miraculously change from 0 bytes to the correct size; if I…
Why are some files called 'auto recovery' appearing in my client's Dropbox folder on Windows?
Hi I'm working with a client and their word documents are saved into the Dropbox folder on thir windows computer. After they rename a file a new file pops up that says auto recovery auto recovery with the file name. I've never seen this before and it appears to only be happing in the Dropbox folder.
The Dropbox desktop application doesn't appear in my system tray on Windows
Dropbox does not appear in my system tray I have a dropbox app v210.4.4854 on my desktop but it does not activate dropbox in my system tray I can drag the dropbox shortcut from my desktop to my task bar, then if I click on it in the taskbar, it doesn't open anything but it does activate dropbox in my system tray. After…
My app is stuck syncing content. How can I check exactly which files are syncing?
One of my computers has been syncing two files for days. Yet, all my subdirectories and files have the green icon to show they have synced. Even the hidden files appear O.K. I have tried the usual steps like: rebooting, turning Dropbox off/on, uninstalling/reinstalling Dropbox, pausing/restarting Dropbox etc. My question…
Sync local library files (from a 3rd party app) with Dropbox on Mac
Hi, I have an app on my Mac which saves all its files on the local drive, in the user's library folder. There's no option to change that, nor can I move them to the Dropbox folder. How can I auto-sync those library files with Dropbox, so that I have a backup?
Strange symbol on folder icon and can't change to offline
I have a strange symbol on the folder icon and I am not able to make this directory off-line. In fact, within the folder, no symbols appear at all on the folders within. I cannot find this symbol in the list of symbols or anywhere for that matter. What does this mean?
Does the sync status show the amount of synced files or the amount remaining to be synced?
Is the GB amount that has been downloaded or the amount remaining to be downloaded? Currently syncing a new computer to my Dropbox. This number has decreased a bit but not much over the past two days.
Can I selectively sync certain folders on the Dropbox app on Android?
Hello, while it's very clear to me how to apply the selective synchronization on PC, I don't know how to apply it on Android. I have an old tablet and I'd like to synchronize only one folder in it. I didn't find the procedure. How can I do it? Thank you, Liciarov
My updates show up in my Dropbox folder but not online after moving to new computer
Hi, just got a new macbook - used migration assistant. Everything moved properly. Dropbox is there. My new/updated files are showing in dropbox in my folders/files but NOT in dropbox web. What am I doing wrong?
File didn't sync or save and I cannot access the computer
I have been working on a word file for months, saving it to Dropbox. Yesterday my computer would not turn on. It is now in for service and I may or may not receive it back. I think, no problem, my huge project is saved to dropbox. I opened it up to discover that it hasn't saved or synced since October 12th. My questions…

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