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My Mac desktop app no longer syncs to my Dropbox account online.
Hi all I'm sure this has come up many times before but I can't find an answer. Folders/files which I have created on my Mac have not been syncing to my online Dropbox account since April 2024 (only realised it today). Also, files which my wife has created in a shared folder do not appear on my mac though they do appear in…
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Xmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get…
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selective sync on iPad/iPhone not available
I like the selective sync option, I’ve made a folder on dropbox.com named “no-sync” and that is not visible on the PC’s. But this option is not available on iPad and iPhone. It is possible to add this?
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My ****** drive is full even though I've set my folder to be online-only
Agreed to the new Mac Folders and the sync tells me my ****** drive is full and I have all of my folders set for Make online only. Everything shows clouds but when I check my ****** drive utility it says all space is taken and normally half my drive is clear. I cleared cache but no help. This is the second time a full sync…
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Can I sync more than one network folder to a single folder on Dropbox?
We have three separate folders on our server, each containing photos for a specific company. I would like to keep these three folders as they are, but on the Dropbox side, I want to sync all the content from these three folders (and continue to sync) into a single folder. Is this possible? Thank you!!
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Why are some online folder not on my computer?
Hello Just got a new computer, running the latest Mac OS. I installed the latest dropbox version and chose the folders I need to have locally on my computer. However, I can't see the "cloud" folders in my finder, I only see my local content. Any idea on how to fix that ? Thanks by advance, 🙂
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Can only access folder from Dropbox online but not in my file explorer
I recently added Dropbox to my desktop. I have one file that has been on my dropbox forever that displays online and in my file explorer, but I have one folder that has recently been shared with me and will not appear in my file explorer only online. I know I can download the file but I am afraid it will not sync once…
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I don't see my external drive backup files, even though the backup is completed.
It's my first time using Dropbox Backup and I wanted to backup my external ****** drive before I change the settings on it. On the Dropbox Backup homepage, it says backup is completed, but when I click to view backed up files, only my folders are there and nothing else. I've checked on multiple computers and still nothing.…
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Files not syncing between accounts
i recently was put on my works drop box account, files dont seem to be syncing. i made edits to files on word and saved on my computer but when the other staff opened the same files the changes were not made.
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exFat support
ExFAT should come standard, no request necessary. We're in a future now where multiple operating systems and platforms are in use daily, NTFS isnt very friendly. FAT32 has its limitations with a 4GB file size limit and a maximum 2TB partition size, so it's not suitable for content creators. I've been a customer for 5 years…
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Desktop app saying "Reconnecting to the internet. This may take a moment" on Windows 10
A few days ago Dropbox Desktop (Basic plan) stopped synchronizing with the cloud: neither files that I update in my computer are uploaded nor files that other upload into the share folders. The message that appears is "Reconnecting to the internet. This may take a moment". Nothing has changed in the PC, no updates, and the…
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Dropbox photo sync is missing lots of photos.
I've been using the automatic photo backup for a long time now, and I assumed it is reliable and all my photos are being backed up successfully when it says they are. I am really alarmed to discover that is actually not the case. Recently I opened Dropbox and it started the photo sync and it said it had a little over 2200…
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Waiting to sync (Mac)
Since yesterday, Dropbox won't sync files on my iMac. The app constantly says 'syncing 175 files', but nothing happens Manual upload does work. So apparently there is nothing wrong with the internet connection. I have a 6.25 GB account with only 2.8 GB in use. I have already uninstalled the Dropbox app and downloaded and…
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File uploaded from one computer is not accessible on another computer
I do not see the file uploaded from computer A on computer B. The Dropbox account is the same on A & B. On computer B I can see the Dropbox folder that the file was uploaded to from Computer A. But I can't see the uploaded file. I can see the uploaded file file from computer A. But not from B. How can I view and download…
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Files not available offline, even though I've selected the option in my app's preferences.
I'm on Mac OS Sonoma 14.6.1 I have set the preference in Sync to make all files available offline but when I go into Camera Uploads in my Dropbox folder I need to right click and choose "Make Available Offline" to download the files from the cloud. I have restarted Dropbox on the Mac. Any ideas why I can't get files to…
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Gmail label migration issue. Number of transferred emails isn't the same in Gmail as Dropbox
I'm migrating Gmail Labels to Dropbox. The number of emails transferred is not the same in Gmail as Dropbox. Why?
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Keep an active Mac Mail mailbox on Dropbox
Hi, my email archive has grown over the years – I want to keep all the important old stuff (since 1994) because it's kind of my personal archive. Now my mail provider (a little independent company) is complaining about the 50GB+ that I am using and wants to start charging me for that. There's plenty of space in my Dropbox…
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A certain icon overlay doesn't work in Windows
I have been working to resolve issues regarding icon overlays. After reading a lot of posts on this forum, I figured out how to edit my registry and move Dropbox overlays to the top of the list, giving them priority. This worked - with one odd exception. The icon for mixed state files won't display no matter what I do.…
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Dropbox sync stuck with simultaneous download and upload
Hi, I recently made a bunch of changes on my local Dropbox, while simultaneously making another set of changes directly in my online account. In hindsight, this probably wasn't the best idea as now my sync is stuck trying to upload ~7500 and download ~6500 files. The number of files 'syncing' has not changed in days. Any…
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My files in my Dropbox folder have cloud icons, how can I get them local on my Mac?
Hi! I have been a paying client of Dropbox for several years and must now opt out of this. Actually, that happened automatically when I forgot to update my card number and was, therefore, downgraded. So now, I have files representing 8,000 percent or some outrageous number of what I can have as a non-paying customer. My…
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I added a folder to Dropbox from the website, but only 200 files got uploaded.
I added one folder from my D drive to my Dropbox backup and it quickly backed up about 200 files and then stopped. Nothing else got backed up. So, I deleted that folder from Dropbox and added it again, with the same result. Can anyone tell me what's going on?
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Files on my Dropbox desktop app on Mac 15.1 are not syncing elsewhere
Dear Community members, I have been using Dropbox Plus for the last 4-5 years without any issue. In the last month or so my files have gotten stuck and won't sync. I primarily use Dropbox on my Mac, but also need to view files on my Android device. More importantly, my team members are also unable to access files I place…
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Moving Dropbox to a new PC from an old one where the Dropbox folder is on an external USB drive
Hello, I have received a new PC. I want to move Dropbox to the new PC from the old PC. The Old PC has the Dropbox folder on a USB3 external drive and syncs all files and folders locally. What is the best way to do this? Thanks, Al
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How can I make my files online-only on my new computers?
I have two new computers and want to have online only files, but have all the folders and structure on my computer. Clicked off of "all sync" because I did not want the files on, but I can't see any files on the computer. I want to see the files, but have them stored in the cloud. I have done this before but cannot…
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How to import a 30 GB drive?
Hi! I need help, I used to use Drive cloud for my files, I need to import the whole Drive whose size is 30 GB approximately, to Dropbox, but I don't want to do it file by file. Is there any way to migrate all the information from one cloud to another? I already tried with the option that appears in “Upload” “Import from…
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"Smart" sync keeps downloading online-only files
I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me). I have a number of files I've brought over to Dropbox using the finder on my Mac, that I have then marked as online only, in hopes that it would upload the files and then remove them…
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How to check the upload speed, using my app?
Guys, why is the no way to check the current Upload Speed in the Windows Desktop App, this is so much needed. It used to be possible to hover over the tray icon to get this information, but thats gone.... Please make this possible. We send tons of large Video-Data and it is crucial to our operation to monitor the Upload…
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Is there a way to download all files that were previously online only?
New MacBook, and dropbox was accidentally set up as online only files and folder. I've changed this, but it only affects FUTURE files. Now I need to go traveling (often no internet) and still access things and a HUGE number of files are sat in the cloud and not on my machine. Is there an easy way to download them all?…
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Dropbox not syncing after I restored my Mac from Time Machine
Yesterday I restored my Mac from Time Machine. I just updated a document in Dropbox and it didn’t sync to my iPhone. Any help. I’ve never used this.
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One of my Windows computers isn't syncing and I don't see the Dropbox icon in the taskbar.
mijn Dropbox synchroniseert niet meer! Ik heb bestanden aangemaakt en gewijzigd op mijn laptop werkkamer (windows 10) en in de woonkamer gebruik ik mijn kleine laptop (windows 11) en daarop is niets terug te vinden! Bovendien zie ik het Dropbox icoontje onder in de taakbalk niet. Wel de blue tooth en One drive. Wie weet de…