Sync

File Requests Require Name & Email
Why is the receiver of a File Request required to enter their first and last name, and their email address before they can upload the file? It's cool that they don't have to have a dropbox account to give me their file, but i don't understand what the reason would be behind requiring their name and email.
If I drag a folder to Dropbox, will only the new changes in the folder update to the cloud?
Hi, If I have done changes in a folder in my computer, can I drag the whole folder to Dropbox and will only the new and changed files be updated to the cloud? Best beche
Can't switch to online only
I've got a file that's pretty big and I've put it up to dropbox with selective sync. The original version of the file is on an external hard drive. When I switched the dropbox folder to online only (click the grey cloud) it doesn't switch and it has now downloaded the contents of the folder onto this machine and it's…
Dropbox deleting files by itself
I have a Dropbox file that I share with 2 other collaborators and for some reason, I keep getting notices asking if I'm sure I want to delete a file. I didn't want to delete the file and hadn't even touched it. So I hit 'cancel' and it deletes it anyway. This has happened twice in the last week and my collaborators are…
Dropbox tries syncing (deleted) files and gets stuck
Hi there! I'm using Dropbox on two laptops (Windows 10) and they both have had this problem recently - to be exact, the problems pretty much started with the last Dropbox update. I tried uploading some phone backups into Dropbox, but it started only saying several thousands of files were syncing while giving a way to small…
Duplicate Folder contents
hello, I have a large amount of music, in folders by artist and subfolders by album, on an external hard drive that I would like to copy to my Dropbox. Some of them are already on my Dropbox but may not be updated. How do I upload folders with the same name as ones already there, updating to include new songs/albums,…
Desktop files/pictures disappeared after uninstalling - Mac OS 10.14.6
Hi Jay. There are a few similar queries but none seems to offer a practical solution to my frustrating problem. After removing/uninstalling a recent 'Dropbox' application (and removing/emptying its items from the trash) I see all my desktop items have disappeared - except 'Macintosh HD'. The desktop icon in 'Finder'…
The Dropbox desktop app is stuck at syncing
My dropbox is stuck showing says "syncing" continually. There are no syncing in my Dropbox folder, and nothing is syncing. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, and clearing the Dropbox cache and it does the same thing. It doesn't work from a domain joined computer but if i remove the…
White cross in some files in Windows 10
Take a look to the next capture: What that white cross means? Files are in local, and I have that cross in most of my local files. They work, they sync, but they have the cross, and I haven't found it in the list of iconography in documentation.
Dropbox keeps saying "Your hard drive is almost full" but it isn't
I keep getting message pop-ups from Dropbox saying "Your hard drive is almost full. Use Smart Sync to free up space." This is completely untrue. I have 60GB of free space on my computer, and I have only used 1.2TB of my 5TB online Dropbox storage, so neither my hard drive nor my cloud stotage is almost full. What is going…
How to copy files from Dropbox to my desktop?
I am trying to copy some picture files to my desktop PC Anyom=ne know how to do this?
Videos not uploading
I went away for a week. Came back all my photos uploaded into the Camera Upload folder as normal but none of my videos have uploaded at all. Any idea why?
Smart Sync "online only" option doesn't show up in the menu (but local does).
As you can see, there is no option for "online only" here. I have gone into "preferences" and enabled smart sync (which required going into system preferences to give it permission). That's all squared away. I also added the option to automatically make folders online only when they're out of use for awhile (apparently…
load files whit excel vba
Hi. I would like to receive an example on how to upload a file (ie *.xlsm) to dropbox from excel using vba. Thanks a lot.
Saving Files from Safari to Dropbox App (iPad and iPhone)
Hey there! I'd like to save files (mostly PDFs) directly from Safari to my Dropbox, but it doesn't work on my iPad as well as on my iPhone. To do so, I take the following steps: 1. open the file in Safari 2. click on the 'sharing button' (the square with the arrow 😉 ) 3. choose 'save to dropbox' (if I choose directly the…
If I delete files from my Dropbox folder, do they delete from the site?
If I delete files from my computer, do they still stay on Dropbox? I mean is this permanent cloud storage of some kind, or does it just reflect what's currently on my computer? I wanted to move files to Dropbox and delete them from my drive to make more room. Now I'm not sure if that's possible. (Sorry if this is a dumb…
Dropbox app android won't upload till app is opened
Hello, With my samsung S9 running on android 8.0.0 my dropbox app only uploads the pictures when I open the app. Before it was uploading always.
Dropbox not syncing and can't find Hardlinks
Hi! My dropbox won't sync properly. It has a grey icon on the file (instead of the green check or the blue syncing icon). It seems to have something to do with Selective Sync so I selected all my folders to try to remove the selective sync feature. I've read here that I should go to preferences > Accounts > click on Fix…
"debug.log" file was created automatically
Hi everyone! I have a problem with my dropbox wed folder. Recently I saw sometimes file "Debug.log" on my desktop, and when I deleted him, he returns. I was contacted Windows support and were not found any problem on the system. Today I found- when I open any file from Dropbox folder could, the "debug.log" file was created…
Sync specific photo album on iOS with Dropbox?
For my work, sometimes people tag our products on Instagram. I use an iOS Shortcut to save these photos onto my iPhone, and then I always save the photos in a specific photo album inside the native Photos app to keep it organized. However, when I work from my MacBook it’s sometimes a bit annoying that all of these photos…
Deleted files from Dropbox were also deleted from my PC
Dear all, I would like to ask for an advice how to proceed further. A few days ago, I signed up in Dropbox – web version. When setting up my account, I must have left the default ticks to sync Dropbox with my Desktop, Documents and Downloads folders. Later I realized that I should have not left this default setting. As…
Synology Cloud Sync error at 8TB upload
I have an 8 bay Synology NAS drive for a small design office, we have around 10tb of data and we've been using the 'cloud sync' app to create a backup for the past couple of months. We've now reached 8.04TB and it's stopped working. We have a capacity of 9.84TB and dropbox suggest it's an issue with the cloudsync app on…
What do the different sync icons mean?
Hi there, there are two types of green check marks, outlined and solid. What is the difference? Thanks!
How do I prevent Dropbox using so much memory on my device? Files are already online-only.
How do I prevent Dropbox using so much memory on my computer? I already use SmarSync.
Selective Sync Conflict mess!
Hello, I just did a fresh OS install on my Mac, with my Dropbox folder on an external drive (my startup disk is too small to hold this data). I thought that I setup my Dropbox correctly, pointing to the external drive and let the computer 'do it's thing' overnight. Next day, I see a big mess of duplicate and triplicate…
dropbox couldn't find any new photos or videos on iphone
I have Dropbox installed on my computer, and when I plug in my phone I get the message, "dropbox couldn't find any new photos or videos on iphone" when in fact there are lots of new images and videos for Dropbox to add to my Camera Upload folder. The problem started about two months ago and was on and off, but for the past…
Dropbox slow in download and upload
I've been using dropbox for a long time and I have always used it to sync my .pst outlook file between computers. The .pst file is 2.6GB and syncing the changes usually takes about 1 to 3 minutes. However lately the sync has gotten extremely slow, starting at 3kb/s, stating it will take about 3 days to complete the job.…
Edit files in vault on Windows
I've looked into new Dropbox plus features this morning, tried out the new Vault feature. I've realized that, when you are on Windows, there is no way to edit the files you have in the Vault. You can do this on Android with the Dropbox app, because the app has a text editor, but on Windows the way to edit files is to…
Cannot Save Changes Made to Xcel File Saved in DropBox Using iPad Pro 12.3.1 iOS
I keep my financial budget in an Xcel spreadsheet that I update with changes each month. Recently I have begun experiencing issues trying to save updates to my file. All my files are “stored” in DropBox account (not on iPad); open files from Xcel app on iPad Pro 12.3.1 iOS, make changes, and either Xcel will crash, losing…
Desktop App Severely Affecting System Performance
I love Dropbox. I can't say I've messed around with a bunch of different cloud storage services, but Dropbox has been more or less great for me for years. However, recently the desktop application has been making certain aspects of my computer unusably slow. I say "certain aspects" because really it's not the whole thing.…

Sync

Discussion List