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Shared link is not updated
Hi, I have a basic dropbox account. My teacher sent a dropbox link to all students. When I open the link it opens my dropbox in Chrome. When I click 'save to dropbox' the folder is added to my dropbox. So far so good. However, when the teacher adds a new file to the folder, I do not see this file in my dropbox. The other…
I thought I had uninstalled the application but the folder is still visible (Mac)
I feel very stupid asking but here we go... I wanted to uninstalled Dropbox from my Mac so I signed out of the account and simply threw the application into the bin thinking it would just delete everything. The bin has since been emptied and the application can't be found anyway. However, I can still see the folder in the…
Unable to Upload files
I am using Mac OS High Sierra 10.13.2 and Firefox 57.0.1. When I go to the Dropbox website and try to upload a file, I select the upload button, then choose that file that I would like to upload. (a file and not a folder), there isnt a Start Upload button....When I click on the upload button again, nothing happens. What am…
iPhone uploads to dropbox suddenly stopped
I have been using Dropbox to store photos from my iPhone for years. Every so often, I upload them from my phone camera by opening the app, touching the photo icon and the uploads begin. It is set to use wifi, not mobile data, but that is no different. Until October 6th ago. As far as I know, I did not do anything. Why I…
Dropbox App on a Windows Server 2016 RDS/Terminal Server
We run the DropBox App on a Windows Server 2016 RDS/Terminal Server. And yes - I already opened a support ticket and was immedialy told DropBox is not supported on a server. However, it took me only 5 seconds to find a Dropbox article describing exactly how to setup Drobox on a server. -_- The issue: We're finding that the…
Is it possible to rename the Dropbox folder to Dropbox instead of Dropbox (Personal)?
I want to get rid of (Personal) in my dropbox root folder now that I've stopped using Dropbox business. "Jane" gives a great desription of how to change it on my mac, on this page: https://www.dropboxforum.com/t5/Installation-and-desktop-app/undo-changed-folder-name/td-p/220463 BUT, when I try the first step of deleting…
A bunch of my files went to Zero Bytes on Mac
I'm a videographer, and last week I took and copied around 700gb of footage. I imported them all locally to a folder in the root of my Dropbox. I ended up changing the location of this folder in Dropbox, and now around half of the files that I could previously open are showing Zero Bytes on both Dropbox.com and in Finder.…
The following files are not supported by Dropbox and cannot be uploaded: .DS_Store
I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store Some are psd files but none of them have that file name. I'm a designer/photographer so want to have access to all my effects, fonts…
Exclude folders on Mac
Hi, I have a Dropbox Plus account running on a mac in which I have a folder that I want dropbox to ignore when syncing. So it doesn't need to be stored on dropbox.com and only on my desktop. In your article "How to set a Dropbox file or folder to be ignored" I read I should be able to do this by rightclicking on the folder…
something went wrong while uploading this file. check your connection to the internet
Hi, I was uploading a file with file size 8MB in www.dropbox.com, but it show "something went wrong while uploading this file. check your connection to the internet". If i upload less then 4MB file, it can be upload successfully, but more then 7MB file, it cannot upload. Can anyone please help me? thanks a lot
Logic Pro X Files being converted to folders... can't open
I'm having an issue with Logic Pro X files being converted to folders which can't be opened. I see that this was previously reported but no solution was ever published so i'll repost it here. dropbox seems to be doing something strange with Logic pro X project files. when I add the project file on dropbox, it' hiding the…
Unable to save to Dropbox
I am using an iPad with IOS 12. When I try to save a file the “save” option is greyed out, even if I choose a folder. I have deleted the Dropbox app and reinstalled with the same result. Locking for assistance.
All my photos have disappeared!
Hello, Yesterday I uploaded 4000+ pictures to my dropbox account from my old company Iphone I had to return before having it cleaned out for the next user. I today can only find 8 pictures in my picture folder. All pictures collected over the years are gone. What I can confirm is that the pictures that were uploaded…
WhatsApp pictures not uploading to Dropbox on Samsung S9 Plus
I have not seen a clear answer yet to this very simple issue : the WhatsAppp folder in my Gallery is not sync-ing with Dropbox. There use to be a menu where one could select the folders in the Gallery for syncronisation with Dropbox but it has been removed or it is hidden now. Can anyone from Dropbox help with a direct…
Cannot upload files or drop them to my folder
I'm trying to transfer photos from my computer file to the Dropbox folder but every time I do it says cannot upload to an empty folder which doesn't make sense because of course it's going to be empty because it's a new folder that I built
Incorrect Timestamp shown to uploaded files
I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
Dropbox Unlinks on Restart
Hi I have 2 separate drob box acounts both on external drive On most computer restarts one account unlinks, and I get the notification drop box folder missing and we have to re link, and everytime things have to resync all files. iMac Pro 2017 3GHZ Intel Zezon W Extrernal HD is Mecurty Elite Pro
Can't "Save As" excel file (Mac) to Dropbox
I have an excel workbook saved to a Dropbox folder. I did some edits and would like to "save as" with a different name. However, when i click save as, I don't see saving to dropbox as an option. It simply disappeared as a "location", and when i try to "add" a location, dropbox is not one of the options given. Any ideas why…
Word Online keep saying that it cannot "save automatically"
When I try editting a .docx file with Word Online, the message "Couldn't save automatically..." keeps appearing and all my progress gets lost. Is there any way to solve this problem?
xname.lib and xname.crs
Two files appeared in my Dropbox: xname.crs and xname.lib. I did not upload them. The only other file in the Dropbox is an Excel file that has two versions. What are the .crs and .lib files and where did they come from?
Syncing a folder directly on to Dropbox.com without using the Dropbox App on the PC
I have already a Selective Sync set on my PC to Dropbox for certain folders. However, I want to keep operating a separate external drive directly to dropbox.com without the use of the Dropbox App because I want to avoid all those files to end up on my PC file explorer (limiting my memory capacity) as is the case when using…
Best practices for using symlinks (symbolic links)
Hi there, I use dropbox on linux with symlinks, but am not sure which is the best/preferred way to use them. Is there a best practice for using this type of configuration? Currently I use symlinks in my home directory that point to the actual folders in my Dropbox folder, but I have heard of doing the inverse: placing…
Dropbox overwrites new & local files with older versions and generates "conflicted files"-copy
I am a dropbox client for many years and have recommended it many many times, but now I'm a bit "irritated" to say least,... please help: for unfortunate technical reasons i could'nt sync my huge dropbox (256 GB+) for more than 6 mths but i had a copy on my harddrive, wher ei worked and where, by the time, files were…
Smart Sync options are missing on my context menu
I've noticed that my local Dropbox files have not been syncing lately. Normally you just have to "Right-click" on these files/folders and Smart Sync should be in one of the options. Not anymore! Help!
Set a whole folder to "offline"
Hi, I downloaded on my Surface the Windows 10 App (from Microsoft store) instead of the usual program. And I'm happy with this solution. Now, I need to have offline a whole folder, to ease the access to numerous files. I cannot set a folder on "offline"... just any single file. Why? Thanks
How can I have two Macs syncing with the same Home folders?
How can I move the folders in the Home folder so that they are in my Dropbox? I want them all synced between two macs. My aim is to have both macs as close as possible to being copies of each other.
Link to a cell in a different Excel file saved in Dropbox
Hello everyone. I am trying to link the value of a cell in an Excel file saved in a Dropbox folder to another cell in another Excel file saved in another Dropbox folder. Is there any way I can do this and have it working from different locations? To explain it better, cell A1 in File1.xls needs to look up the value of cell…
How to autosave an Excel file to Dropbox every 10 min?
I just spent two hours on an excel file only to have excel crash before i saved it and lost my work. I am using MS Excel 97-2004 on a MacBook Pro and right now have to manually save all work. How can I set up MS Excel/Word/PPT to auto save every 10 minutes to my Business's Dropbox account? I want to be able to work without…
Why do I keep seeing a 'Waiting to upload' message when trying to upload files to Dropbox?
All day i have been trying to upload photos, however there is no upload activity. All i keep seeing on the photos i want to upload is "Waiting to upload". I have tried to upload the photos through my wifi and mobile data but wouldnt work. I have tried to upload different photos but wont work. I am using my iphone to…
No longer able to choose upload folder from Android
In version 14.2.2 of the Android app, and probably already in the previos one, on Galaxy Nexus, when I try to upload to Dropbox from any location (gallery, Camscan, etc.), I can no longer choose the target folder: Dropbox gives me the first folder I used after reinstall, and I can only create a new subfolder (or canel…

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