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sharing files and folders with non team members
Greetings to all, Using a business standard account, I would like to create different spaces to share files and folders with specific team members as well as non-members. Typically: Top-level ----> sharedspace1 (john, peter, mary, teammember1) ----> sharedspace2 (jane, peter, teammember1, teammember2) ----> sharedspace3…
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How can I completely disable Smart Sync?
How can I completely, 100%, disable Smart Sync so that Dropbox will always download all of my files? The settings I have found all apply to NEW files and seem to have no impact on old files. What I would like is to set my Dropbox to behave as if Smart Sync does not exist or has ever existed.
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Loading Excel Files from C: Drive is Slow
When DropBox is running, my Windows 10 File Explorer is slow (8 seconds) to open Excel Files on C: drive When DropBox is not running, File Explorer loads Excel files instantly. It happens on all my PCs that run DropBox. For some reason, it is only affects loading Excel files from Windows 10 File Explorer (Word, etc...…
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How to speed up downloading speed?
Hello! I'd like to download a considerable amount of data from my Dropbox account and the max speed I can get 1500 kB/s. Seems like it's been limited somehow. I have Dropbox Plus. What I've tried so far: * Different ISPs (internet service providers) * VPN * Set unlimited bandwidth in my Dropbox settings Anything else that…
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Upload error messages
DropBox will not upload numerous files. I have tried using Firefox, Google Chrome, MS Edge, I have cleared cache, I have tried to upload in Incognito mode. Still, numerous files will not upload. The error messages vary - some have said "file is empty" when it is just a standard .pdf, sometimes the message states that the…
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Upload issue with .heic files
Part of my photos in iPhone album end with .heic extension. I tried to open them on my Windows PC without any luck. Would be converted to JPG/PNG automatically if I uploaded them to Dropbox server?
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How can I disable the Camera Uploads feature on a Windows device?
I've googled this but can't find an answer. Every time I plug a new USB storage device into my Windows 10 computer the Dropbox Camera Uploads dialog pops up wanting me to import, and it's driving me mad! I've seen instructions on how to disable it on mobile devices, but the Windows Dropbox settings only allow you to choose…
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Syncing is stuck on my Windows 10 computer. Can you help?
I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving. I needed to make some space anyway so I moved about 2 GB of files to trash on the web interface and also deleted them from my local Win10 drive (in retrospect I should have…
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Windows defender picks up a warning from .dropboxcache - what is that?
My Windows defender has been going off lately after spotting what it thinks is a Hacking tool: "HackTool:Win64/ProductKey.G!MSR" and it's always in my .dropbox cache\new_files. It's happening every day. Has anyone else had this happen? Do I *actually* have a virus? or is Windows Defender finding a false positive? Thanks…
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Video only downloading partially
Hi there, I'm having an issue with downloading videos from the Dropbox - it looks as though the video has fully downloaded, but it will only playback a few minutes on my device before cutting out. If I then try and reupload these files somewhere, it cuts them short to the point it cut out during playback. (e.g. a 5 minute…
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How do I stop Dropbox from showing on my C drive but keep it on my D drive
HI thanks for reading this. all of a sudden my dropbox is showing up on my c drive and my d drive Windows 10 bascially what's on the c drive is a duplicate of the d drive. As it is now dropbox is filling up my c drive and it's about to crash. i am not able to snyc as dropbox is saying i don't have enough ****** drive…
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couldn't save content Please check your internet connection and refresh the page
Online ANYWHERE and I get the following error when trying to share from Safari is iOS10 "couldn't save content Please check your internet connection and refresh the page" This hapens on any network. iPad V5 32gb with AT@T
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Dropbox with an external SSD
Hi! I have my Dropbox folder synced with an external SSD because, quite simply, there is no room on my internal SSD for it. I manage this by only opening the Dropbox app when I have the SSD connected. I do have a question though. If I accidentally open the Dropbox app when the external SSD isn't connected, will my files be…
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HELP! Documents folder error message "Location is Unavailable" after installing Dropbox
I have been using Dropbox on the web and just installed it on my PC. I did not intend to sync my entire Documents folder, but it never gave me an opportunity to select subfolders to sync within the Documents folder., and just started syncing. My documents folder contains a main subfolder, with many other folders and many…
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directory name is invalid
I recently moved the location of my Dropbox. It is on the same drive only instead of the default path I move it to the root of the drive. Now my shortcuts on my desktop do not work. I get the error "directory name is invalid". If I look at the properties it shows the shortcut is trying to open from the old path which is…
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Will Dropbox delete my local files?
Dropbox scares me. I just want to have a safe a place to keep my files, and access them from two or three different devices. But sometimes, instead of just saving the file, Dropbox saves it as a separate file. Then I've got two versions of the same file. Over a period of weeks or months, I end up with six or ten versions…
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Dropbox files on my M1 Mac take up far more space than on an intel Mac or in the cloud.
So I have a new M1 Mac. With a 2TB SSD and I pay for 2TB of dropbox storage. According to the app settings on my computer and also when on dropbox.com, I am using 1.57TB of my 2TB plan. I have an existing intel mac also with a 2TB ****** drive and when everything is synced (No smart or selective sync and everything local),…
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Stop copying
When I connect my iPad to my Computer via USB, Dropbox automatically starts copying my files from iPad to Dropbox. How do I stop this feature?
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Can't restore Desktop to default location to get out of Dropbox folder
I tried the following cause I had the same issue as @User134679! but it would not reset To do this, please navigate to the Desktop folder in File Explorer (not the folder in Dropbox) and then: * Right click the Desktop folder * Choose "Properties" * Go to the "Locations" tab * Choose to reset to default location. This will…
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Shared link is not updated
Hi, I have a basic dropbox account. My teacher sent a dropbox link to all students. When I open the link it opens my dropbox in Chrome. When I click 'save to dropbox' the folder is added to my dropbox. So far so good. However, when the teacher adds a new file to the folder, I do not see this file in my dropbox. The other…
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I thought I had uninstalled the application but the folder is still visible (Mac)
I feel very ****** asking but here we go... I wanted to uninstalled Dropbox from my Mac so I signed out of the account and simply threw the application into the bin thinking it would just delete everything. The bin has since been emptied and the application can't be found anyway. However, I can still see the folder in the…
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Unable to Upload files
I am using Mac OS High Sierra 10.13.2 and Firefox 57.0.1. When I go to the Dropbox website and try to upload a file, I select the upload button, then choose that file that I would like to upload. (a file and not a folder), there isnt a Start Upload button....When I click on the upload button again, nothing happens. What am…
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iPhone uploads to dropbox suddenly stopped
I have been using Dropbox to store photos from my iPhone for years. Every so often, I upload them from my phone camera by opening the app, touching the photo icon and the uploads begin. It is set to use wifi, not mobile data, but that is no different. Until October 6th ago. As far as I know, I did not do anything. Why I…
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Dropbox App on a Windows Server 2016 RDS/Terminal Server
We run the DropBox App on a Windows Server 2016 RDS/Terminal Server. And yes - I already opened a support ticket and was immedialy told DropBox is not supported on a server. However, it took me only 5 seconds to find a Dropbox article describing exactly how to setup Drobox on a server. -_- The issue: We're finding that the…
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Is it possible to rename the Dropbox folder to Dropbox instead of Dropbox (Personal)?
I want to get rid of (Personal) in my dropbox root folder now that I've stopped using Dropbox business. "Jane" gives a great desription of how to change it on my mac, on this page: https://www.dropboxforum.com/t5/Installation-and-desktop-app/undo-changed-folder-name/td-p/220463 BUT, when I try the first step of deleting…
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A bunch of my files went to Zero Bytes on Mac
I'm a videographer, and last week I took and copied around 700gb of footage. I imported them all locally to a folder in the root of my Dropbox. I ended up changing the location of this folder in Dropbox, and now around half of the files that I could previously open are showing Zero Bytes on both Dropbox.com and in Finder.…
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The following files are not supported by Dropbox and cannot be uploaded: .DS_Store
I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store Some are psd files but none of them have that file name. I'm a designer/photographer so want to have access to all my effects, fonts…
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Exclude folders on Mac
Hi, I have a Dropbox Plus account running on a mac in which I have a folder that I want dropbox to ignore when syncing. So it doesn't need to be stored on dropbox.com and only on my desktop. In your article "How to set a Dropbox file or folder to be ignored" I read I should be able to do this by rightclicking on the folder…
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something went wrong while uploading this file. check your connection to the internet
Hi, I was uploading a file with file size 8MB in www.dropbox.com, but it show "something went wrong while uploading this file. check your connection to the internet". If i upload less then 4MB file, it can be upload successfully, but more then 7MB file, it cannot upload. Can anyone please help me? thanks a lot
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Logic Pro X Files being converted to folders... can't open
I'm having an issue with Logic Pro X files being converted to folders which can't be opened. I see that this was previously reported but no solution was ever published so i'll repost it here. dropbox seems to be doing something strange with Logic pro X project files. when I add the project file on dropbox, it' hiding the…