Sync

Videos not uploading
I went away for a week. Came back all my photos uploaded into the Camera Upload folder as normal but none of my videos have uploaded at all. Any idea why?
Smart Sync "online only" option doesn't show up in the menu (but local does).
As you can see, there is no option for "online only" here. I have gone into "preferences" and enabled smart sync (which required going into system preferences to give it permission). That's all squared away. I also added the option to automatically make folders online only when they're out of use for awhile (apparently…
load files whit excel vba
Hi. I would like to receive an example on how to upload a file (ie *.xlsm) to dropbox from excel using vba. Thanks a lot.
Saving Files from Safari to Dropbox App (iPad and iPhone)
Hey there! I'd like to save files (mostly PDFs) directly from Safari to my Dropbox, but it doesn't work on my iPad as well as on my iPhone. To do so, I take the following steps: 1. open the file in Safari 2. click on the 'sharing button' (the square with the arrow 😉 ) 3. choose 'save to dropbox' (if I choose directly the…
If I delete files from my Dropbox folder, do they delete from the site?
If I delete files from my computer, do they still stay on Dropbox? I mean is this permanent cloud storage of some kind, or does it just reflect what's currently on my computer? I wanted to move files to Dropbox and delete them from my drive to make more room. Now I'm not sure if that's possible. (Sorry if this is a dumb…
Dropbox app android won't upload till app is opened
Hello, With my samsung S9 running on android 8.0.0 my dropbox app only uploads the pictures when I open the app. Before it was uploading always.
Dropbox not syncing and can't find Hardlinks
Hi! My dropbox won't sync properly. It has a grey icon on the file (instead of the green check or the blue syncing icon). It seems to have something to do with Selective Sync so I selected all my folders to try to remove the selective sync feature. I've read here that I should go to preferences > Accounts > click on Fix…
"debug.log" file was created automatically
Hi everyone! I have a problem with my dropbox wed folder. Recently I saw sometimes file "Debug.log" on my desktop, and when I deleted him, he returns. I was contacted Windows support and were not found any problem on the system. Today I found- when I open any file from Dropbox folder could, the "debug.log" file was created…
Sync specific photo album on iOS with Dropbox?
For my work, sometimes people tag our products on Instagram. I use an iOS Shortcut to save these photos onto my iPhone, and then I always save the photos in a specific photo album inside the native Photos app to keep it organized. However, when I work from my MacBook it’s sometimes a bit annoying that all of these photos…
Deleted files from Dropbox were also deleted from my PC
Dear all, I would like to ask for an advice how to proceed further. A few days ago, I signed up in Dropbox – web version. When setting up my account, I must have left the default ticks to sync Dropbox with my Desktop, Documents and Downloads folders. Later I realized that I should have not left this default setting. As…
Synology Cloud Sync error at 8TB upload
I have an 8 bay Synology NAS drive for a small design office, we have around 10tb of data and we've been using the 'cloud sync' app to create a backup for the past couple of months. We've now reached 8.04TB and it's stopped working. We have a capacity of 9.84TB and dropbox suggest it's an issue with the cloudsync app on…
What do the different sync icons mean?
Hi there, there are two types of green check marks, outlined and solid. What is the difference? Thanks!
How do I prevent Dropbox using so much memory on my device? Files are already online-only.
How do I prevent Dropbox using so much memory on my computer? I already use SmarSync.
Selective Sync Conflict mess!
Hello, I just did a fresh OS install on my Mac, with my Dropbox folder on an external drive (my startup disk is too small to hold this data). I thought that I setup my Dropbox correctly, pointing to the external drive and let the computer 'do it's thing' overnight. Next day, I see a ****** mess of duplicate and triplicate…
dropbox couldn't find any new photos or videos on iphone
I have Dropbox installed on my computer, and when I plug in my phone I get the message, "dropbox couldn't find any new photos or videos on iphone" when in fact there are lots of new images and videos for Dropbox to add to my Camera Upload folder. The problem started about two months ago and was on and off, but for the past…
Dropbox slow in download and upload
I've been using dropbox for a long time and I have always used it to sync my .pst outlook file between computers. The .pst file is 2.6GB and syncing the changes usually takes about 1 to 3 minutes. However lately the sync has gotten extremely slow, starting at 3kb/s, stating it will take about 3 days to complete the ******.…
Edit files in vault on Windows
I've looked into new Dropbox plus features this morning, tried out the new Vault feature. I've realized that, when you are on Windows, there is no way to edit the files you have in the Vault. You can do this on Android with the Dropbox app, because the app has a text editor, but on Windows the way to edit files is to…
Cannot Save Changes Made to Xcel File Saved in DropBox Using iPad Pro 12.3.1 iOS
I keep my financial budget in an Xcel spreadsheet that I update with changes each month. Recently I have begun experiencing issues trying to save updates to my file. All my files are “stored” in DropBox account (not on iPad); open files from Xcel app on iPad Pro 12.3.1 iOS, make changes, and either Xcel will crash, losing…
Desktop App Severely Affecting System Performance
I love Dropbox. I can't say I've messed around with a bunch of different cloud storage services, but Dropbox has been more or less great for me for years. However, recently the desktop application has been making certain aspects of my computer unusably slow. I say "certain aspects" because really it's not the whole thing.…
Dropbox Unexpectedly Quit
For about a week now, I have been experiencing constant crashing of dropbox. When that happens, the message "Dropbox Quit Unexpectedly" appears. I already tried many of the common solutions suggested here, including the following:- - Restarting the computer. - Uninstalling then reinstalling Dropbox - Unlinking then linking…
File Types
Where can I find what file types are permitted to be stored in Dropbox and what types are not permitted?
Can I set up my Dropbox so that it syncs only to the external drives?
I'm planning to get a new PC with only a SSD. Large external conventional ****** drives will handle my primary storage. The internal SSD does not have sufficient capacity to hold my entire Dropbox. I don't want to selectively sync folders. I want a complete local copy of my folder tree. Can I set up my Dropbox so that it…
I use a Windows device, and my Dropbox files take 7-10 seconds to open in my File Explorer.
recently i have had issues with dropbox (db) opening files extemely slow. i figured it was my computer so i bought/installed a new 1tb solid state drive, reformatted, re-installed everything.. and it still opened slow, like 7-10 seconds per file (yes, can drive a man nuts). i decided to do a little troubleshooting and…
Dropbox is continuously reporting it's syncing, or indexing on Windows 10.
Hello, Despite not making any changes to my Dropbox folder contents on my Windows host the Dropbox icon is at a constant syncing and/or indexing state and I cannot tell what it is actually trying to do. I've had this issue for weeks, I've had to even shut down Dropbox at times because it was using a high amount of CPU…
managing one account on multiple computers
Helloo, I have one dropbox (plus) account and 2 laptops. One laptop I've given to my new employee Braden. I have personal and work related folders on the account. I want to configure what folders the other laptop has access to ie i only want it to have access to the work folders. I could get Bradens laptop and uncheck the…
Files not showing up in Shared folder
I have a shared folder on the web interface to a member with a buisness account on their computer. Up until now I can see anything they put in the folder. And they can see anything I upload. This time the files are not appearing. If I or they delete an exiting file they or I or they see it immediatly. So there is a link…
Move dropbox folder back to original location
My dropbox folder got moved to a different location, and I want to move it back to where it was. When I try to do that, it complains that there is already a dropbox folder there and refuses to use that folder. I could rename or delete that folder, but that would require a full sync, which I would prefer not to do. Any…
Lightroom and Dropbox Pro Nightmare
I'm a photographer and was hoping that upgrading to Dropbox Pro would help my workflow but it's been a nightmare and I'm wondering if anyone can help. I am using lightroom and I have one catalogue for 2018 but then I create folders with the raw files in them based on sessions/shoots. Previously when I hadn't upgraded I…
selective sync from command line
I work on different computers, running Windows, Linux and MacOS. I am compiling C++ programs on each computer, from the same source. There is no use syncing compiled objects and executables across different operating systems, but I would prefer that compiled files be in the same directory (for instance, called Objects or…
Selective sync doesn't download files
Hi I'm using Selective Sync to download certain folders onto my iMac. However when I choose a folder in the Sync preferences, then hit Update, the files are not downloaded. The folders 'appear' but they are marked 'online only'. The files don't download until I manually go in and try to access them. I have 'Save ******…

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