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Saving documents from Dropbox to my computer
I have searched for how to save a document from dropbox to my computer and it says download as first step but I don't have that as an option for "save as". Only option under save as is to "rename file"... Help please.
Change Member name
I have a member who I have authorised to share, but her name is wrong. She is down as Sarah instead of Sam, although the email address is correct. How do I change her name
Can I see who added a file to our shared folders?
Is there a way to get a list of added documents that were add from people outside of the team? Example - We have a team of 8, we share folders with clients. Is there a way to know when a client adds a document? The event pages works, but there is so many to go through. Is there a way to filter it for people outside the…
Daily File Request Limits?
Hey all! I hope everyone’s doing well. I had a quick question about if there’s a limit to the amount of file requests I can create in a day. Thanks, Tanush
Can I create an activity report for shared files?
Hello community! Is there any way I can generate a full report on file-sharing activity (created, edited, deleted)? My idea is to handle the data to create a time tracking sheet (when each member worked on a specific folder/project) Best!
Cannot access shared files
Please, what could be the likely reason for this message. That didn't work for some reason If it's a fluke, it might work if you refresh the page. You can also ask us for help. Hope, someone explain this to me and what to do. NB: the above message pops up anytime i click on a link to a file sent to me. Thank you.
Corruption of Excel Files saved to Dropbox
We have Dropbox for business and collaborate on a number of Excel files using Mac. Only one user at a time is permitted to access the file to avoid sync errors; all computers have installed the latest operating system, MS Office version. We regularily encouter Excel files being saved to Dropbox becoming corrupt. Version…
What's the difference between view and edit rights?
What is the difference between view and edit access? when sharing a folder with view access can the user download the document?
Disabled link
I shared a link with myself and saved it to my phone a quiiiite a while ago but I went back to click on it just now and it says the link is disabled. There’s no trace of this video being in my Dropbox and I’m really confused. I don’t think I deleted it but I’m getting really concerned because it holds some sentimental…
Shared folders taking up all my storage - How do I get out of shared folders?
I've run out of storage and its because of others sharing folders with me. How do I get out of shared folders?
1 item couldn’t be permanently deleted
Hello, I am trying to permanently delete all the folders/files in my account so I can free up space to upload new content. Unfortunately, whenever I have tried I receive the same message from DropBox: 1 item couldn’t be permanently deleted Not permanently deleted What can you do Ask the owner to help permanently delete…
I have a link that's now expired and I need to access it. What can I do?
Hi there, Someone sent me a link on the 28/11/2019 and the link has expired. Please i want to retrieve this link, it is so important . I am willing to pay for that. Thanks.
Visibility of IP Accessing Shared Files and Folders
Hi all, if somebody shares files and folders with me, is the file/folder sharer able to see the IP address from where I access the data or download the data automatically? Thank you in advance. GNops
I'm not receiving shared folder invitations to my email, any help?
My company continues to send me folder invitations on Dropbox. They do not show anywhere in my emails. I also added the noreply@dropbox .com to my contacts as instructed on a help page. Still no sign of an invite emails on my end. They are also not being notified that the email is not going through.
If I remove myself from a shared Dropbox folder, will the files I added to that folder disappear?
If I remove myself from a shared Dropbox folder, will the files I added to that folder disappear? I no longer work with a business and want to remove myself from the folders they shared with me. But I added a lot of the files in those folders from my account, so I want to make sure when I permanently remove myself I'm not…
Time to get organized
It might be getting a little colder and a little darker, but it’s the perfect time to reset those resolutions we tried out this January, the time for good habits to start again. Now is the perfect time to get organized, and where better to start than your online life? Keeping everyone on the same page: Whether it’s keeping…
Copying a pdf link and adding raw=1
We have a pdf in our dropbox that when I hover over it the URL ends in role=personal. I know I am supposed to see something like dl=0 at the end and change that to raw=1 so that my document auto-opens without Dropbox windows. Not seeing the dl=0 at the end has me confused. Not sure what to change to raw=0. Help GREATLY…
Will moving the file that a shared link points to break the original link?
Quick question: If you add a single file, say an mp3, then get a link for it, but later move that file into a newly created folder, will that break the original link? If so, this is why I miss the Public Folder, all those loose files get sort of messy. Is there an alternative I may not know about?
Is it possible to rename a link to a file?
Is it possible to get a link/url to a file that contains the files ID-number instead of the name of the file? The reasons is that I dont want the link to break if I change the file name? (This does not have to be an external link shared to an external party)
Files not showing up in Shared folder
I have a shared folder on the web interface to a member with a buisness account on their computer. Up until now I can see anything they put in the folder. And they can see anything I upload. This time the files are not appearing. If I or they delete an exiting file they or I or they see it immediatly. So there is a link…
Can I retrieve the message I sent along with a DropBox link?
I recently sent a link to a DropBox file through the DropBox system. I need to retrieve the message that I sent when I filled in all the fields and sent the link. Is there a way to do that?
How can I embedded video links from Dropbox to other websites?
Hi there. I want to embed videos stored in my drobbox into my website that I built on Cargo Collective. How do I produce the embedded link from dropbox to post to my website? Hoping this makes sense. Thanks T-
Can’t edit file when open Dropbox in different devices
Hi community, I’ve been having troubles with this for long time and I cannot figure it out. basically I have a file when I keep track of my number each month, created with the app Numbers on Mac which is like an Excel... I can only modify this file from my computer, but when I try from my iPhone or iPad I can only see the…
I can no longer overwrite a file - same exact name - but keep the same link!
This just suddenly started in the last couple of days, after working for years. I'm having an issue where a new link is generated for an updated version of the same file with the same name in the same location. I'm replacing the file locally on my Mac and it's being uploaded by the Dropbox app. The replaced file makes the…
how to lock folders from moving to to other files accidently
Hi guys i need some help today an accident happen , a folder of 47 GB has been moved to another folder accidently and it has already synced on the user which did this and all other users have started syncing it . 47 GB aint a small space lol takes time to sync it in multiple devices so is there anyway i can lock the…
Edits being made by others are not showing on my end
We use Dropbox for a lot of shared files amongst our businesses. It's come to my attention that several users out in our field are updating their files and making real-time changes, but those changes/edits are not showing up on my end. I'll receive an email from my co-workers that says "just added to the file," but it…
Can I use Dropbox as a CDN?
Exact same inquiry: https://www.dropboxforum.com/t5/Dropbox/Can-I-use-Dropbox-as-a-CDN/idi-p/115941
Change owner of folder without the owner being available
A disgruntled employee is the owner of a shared folder. Is there a way to change the owner of the shared folder without needing to ask that employee to make me the new owner. I am the admin and the employee is not. I'm not yet ready to delete this account either.
When forcing a PDF to preview in a browser, it only shows the first page
Hi! I'm running into an issue when previewing a pdf file in dropbox only shows the first page of the file (picture below for reference). I use the "raw=1" extension at the end of the file, and so far that's worked well. Now out of the blue, it seems to only display the first page of the file. Is there any way of fixing…
Can't move dropbox file location.
Instructions to move dropbox file location don't work. There is no "click sync then click move" option under the dropbox tray gear icon on Windows 10. I need to get the default location which is on an SSD boot drive moved to a larger drive.

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