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Collaborating on a document in shared folder not working
Hello, I am collaborating with a collague on several tasks in a shared dropbox folder. I set it up as I thought it was possible that way to work together on one document - if needed even simutaneously - (in a similar way you can do it in a googledoc. However, whenever we do that, Dropbox creates a new 'conflicted copy'…
Not receiving email notifications for files added to shared folders
We created a shared folder but no one seems to be getting email notficiations when files are added to the folder... I am told to go to setting, and under notifications, to check the box.. but nothing.. all i see at the bottom is : Your team admin has disabled some email notifications. But i am the admin... so i do not…
Tracking document version sent to a client
Dear all, I am calling on the DropBox community because I'm looking for a existing solution to track the latest version of a document shared or sent to a client. Can someone help me with this? Thank you in advance,
Can I erase a folder if it's shared?
Hello everyone! I'm the admin of a business account with 5To of DB space. Checking this page, a lot of old shared folders could be erased. Except I can't... because they're shared. Can I, as an admin, erase these folders? Thanks!
Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
Unable to access a folder I created
5 years ago I created a folder in Dropbox and have been the owner ever since. Two weeks ago, I went to add a new member to the folder and was told I no longer have permission to perform this action. I noticed that the ownership had changed to someone who is not even in my organization and had no prior access to my folder.…
Share approval not working
I am having an issue with approving requests to share folders. 1. At our business (a photolab) we share folders of images of processed films with the customer who brought the film in for processing. We share anything between 20 and 50 folders per week. 2. Sometimes a user will want to share their folder with a friend, and…
Unwanted Sharing a Dropbox with others.
I have a situation where I want to share information with the head of three different teams. However, I do not want these three individuals to see ANYTHING about the others: their email address, their names, locations and even their initials in a cute little colored callout box. But when I share the folders as a test with…
Updates to shared files aren't appearing for me or others
Hello everyone. I have a problem with files not syncing. When other users update the shared files I can not see the changes and when I update the shared files other users can not see the changes. What shall I do ?
'Save to My Dropbox' option on shared link is gone
A day ago I realized that Dropbox removed in my opinion the best feature. When sharing a folder with someone, you would have the option to make a shared folder, or to send them a copy. The person would click on the link and get a option "Save To Dropbox" . After he saved it he can do what ever he wanted with it, with out…
Friend tried to share folder with me, but got "No matches" on my email address
A friend tried to share a folder with me, but when he entered the email address I use with my DropBox account, the screen said "No matches." Any ideas what the problem could be, and how we can fix it? The attached pic is redacted, for obvious reasons, but I triple-checked and my friend did type my email address correctly.…
"Lost" files and folders
In the last few days, all files and folders in one of my synched folders have disappeared. This folder is shared by about 200 users so I am used to the odd "disaster" with this folder but Version History and Restore always gets us back on track. But this one is different. The files and folders are completely gone and there…
Shared links not working anymore
Please help! We are so frustrated because our audio files in Dropbox no longer work on our website. This has worked beautifully up until about a week and a half ago. The shared link no longer works and has changed. All of the files we previously uploaded still work fine. However, any new files we upload and copy/paste has…
Updates Coming to the Folder Link Sharing Experience
Dropbox is moving to an updated shared link architecture where links are based on the content being shared rather than on the user doing the sharing. This new content-based link architecture is already in place for edit access links to folders and newly created links to files, and can be identified by the presence of an…
Not able to share a folder?
I am not able to share a folder but am only able to copy it and I don't understand why. Any suggestions out there?
Link temporarily disabled
how to solve this message Link temporarily disabled This can happen when the link has been shared or downloaded too many times in a day. Check back later and we’ll open access to more people.
How can I withdrawing the email link for download once document has been revised?
I've emailed a link for a colleague to transfer and download a Dropbox file. And have now revised the file but the link still points to the original version of the file. How can I disable the link?
Is there a way for the people you share a file request folder with to also send out file request?
Is there a way for the people you share a file request folder with to also send out the file request? It seems only the owner is able to do this, unless I'm missing something. Thank you!
Google Docs in Dropbox - Shareable edit links?
I love the idea of storing Google Docs in Dropbox. However, I keep hitting bugs in the implementation that make it nearly unusable. Are there any solutions to the following problem other than switching to another platform? 1) I created both a Google Doc and a Google Slides deck 2) I created a link for sharing that has edit…
Problem with sharing folders - Problema di condivisione cartelle
ho un problema nella condivisione delle cartelle, quando inserisco la email di condivisione ma mi appare il seguente messaggio: "Hai raggiunto il limite di inviti che puoi inviare in un giorno. Riprova fra 24 ore", queso avviene anche se ho appena creato una cartella nuova e inoltre mi dice che non ho l'autorizzazione per…
Error 404, and dl=1 error when downloading
I need help with this desperatly. Anyone know how to fix this?
I can't create File request when using the website. No option there.
I am trying to create a File Request. I login to dropbox, and click on File Requests on the left. But the page is coming up empty -- there is no New request to select from. What do I do? I am on a Mac.
Why do my shared links give an option to edit?
Why when I click on "Copy a link" to a folder does it always show that the link allows editing when I have deleted the link in Settings and only have a viewing allowed link showing in Settings?
How can we have people upload files to a folder in Dropbox?
Our Homeschooling Co-Op has a dropbox page with files for pictures. There has been a link put into our weekly announcement emails for people to put pictures into the Co-Op picture files for others to see. This doesn't seem to be working the way that we thought it would. It seems that we are unable to upload pictures into…
Adding a shared file failed with an error message
someone shared a file with me but when I click the 'Add to Dropbox' button I get a screen with an unhappy dog and the caption, 'That didnt work for some reason'. On a MS desktop. Can anyone help please?
Can I find the message I sent on a shared folder invitation?
Is there any way that I can see the invite that I sent to someone to share a folder that I am the owner of? In the sharing invite, I included some text that the recipient didn't receive & I was wanting to know if a copy of invites (including the text message) is kept anywhere & can be viewed? Thanks, Mike
Sharing using a Copied Link versus folder.
Our firm has Dropbox Business. I usually use "Copy Link" and then copy the link and send an email to recipients outside of our firm so that they may access and download documents. I set it so anyone with the link can access the files. Lately, I notice that sometimes the recipient might forward my email with the link their…
Is there a way to share a folder with multiple emails at once?
If I want to share a folder with particular email addresses, is there a way to upload the addresses all at once or do i have to grant access one by one? I realize I can send a link by email myself, but don't want to do that.
link not working anymore
My wife sent me our wedding pictures on gmail through dropbox. After years of forgetting it was there, I went to the email and click onto the "go to folder box" in email and a message says link doesn't work anymore.
I need some Team folders to be accessible through a shared link, but shows as "parent".
I work for an agency and we need to share specific folders within an artist folder, and those folders need to be accesible by link and view only for external accounts. We have tried to change all settings but unfortunately nothing is helping until now. If I change the settings of this specific folder and refresh, it will…

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