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Can I see who has viewed files on my account?
I would like to be able to see who has viewed files. No specific instructions other than --Folders----Event Log. I do not see 'Event Log' anywhere. I vaguely recall stumbling across it by accident several months ago.
Using Dropbox for Etsy Digital Downloads Shop. How to share content?
Hi, I have an Etsy store selling digital downloads of graphics/clipart. The maximum total file size allowed on Etsy is 100mb and I'm finding my clipart collections are now exceeding that. I want to upload these clipart collections to folders in dropbox and provide customers who buy with a link to the relevant folder. I am…
Dropbox Photos to Facebook
All the posts I see on this topic are at least 2 years old, so... straightforward: Is it possible to post a single photo stored in Dropbox on a Facebook page from either the Dropbox or the Facebook side? Thanks.
How can my friend add files to that folder that I have shared with him?
Now that I've shared a folder and given my friend the permission to "Edit" it, how can my friend add files to that folder that I have shared with him? What I want is an area where we can share files between us - we're not a business or a "team", we're just friends who want somewhere secure where we can share files in one…
Access information to see who's viewing/downloading my files
Would like to suggest add access information. I share information in the Dropbox with my friends and I would like to know who access the information and who download the information.
Dropbox Image Links not Working - Error 410
Hi, I was trying to share some Dropbox image links, but the links cannot be seen after a while and shows Error 410. Please advise what is Error 410 and how to solve this. Thank you!
I'm being redirected to a shared link, when logging into my web account
Hello, today I noticed something when I tried logging into my dropbox from my personal computer, once i typed dropbox.com a link opened where there were 7 images stored in the link and the link isn't editable by me even when I log into my account The issue is that I do not remember creating such a link and it feels like it…
Hide notifications for unshared folders.
Hello there, I'm sorry if the issue has been addressed before but I couldn't find anything on the subject. I realized today that one of my coworker, with whom I don't share the admin folder, receives notifications when I make a change on one of the files located in said admin folder (including the name of the modified…
Can I send 250 Dropbox links to as many recipients? Is there any way?
Hi all, I have 250 pdf files in a dropbox folder, can I send 250 dropbox links to as many recipients? Is there any way? Thanks
Owner of shared file doesn't receive my request asking for access
Getting an error when logged in... just sends me to forums (Hello!) or Status page, etc... But anyway, I'm also running into an issue... I was sent an invite to edit a file/folder, but when I click the link, I get a message that says "You don't have access" so then I'm told to request access, which I did, but the owner did…
Can't Display Link/The Link does not exist
Good Afternoon, Thanks for your email, We contacted you/Dropbox Support because we have tried the Chatbot, the Help Center and community multiple times with no success, this is the only way we could figure out how to get help, I ask that you please try to help us...The issue is we are Sharing a Folder to people and its…
Not able to add shared folder to my Dropbox
Hi - they didn't have File sharing on here...so i just picked this one. I am having trouble trying to download a shared file from email to go onto my dropbox account on my MAC...and unless I pay $20 no one will just get on a call with me (and I work in film and have not worked in several months)....so I'm hoping someone…
Uploading a Folder to the Cloud
Hi, new to Dropbox, so bear with me.... Previously, I have "Shared" certain files via Drop Box to a list... Now I want to allow Dropbox to upload certain Folders to the Cloud so that I might be able to share them to "my family" (or some Group)... I have a "Drop Box Folder" on an External Drive, and I'm pushing files /…
"Copy Dropbox link" in Finder
MacBook Pro 2018, running Ventura 14.1 I've just updated Dropbox to work with File Provider. Previously, in any Finder window there was a top-of-window Dropbox dialog that included, among other things, "copy dropbox link" for a highlighted file. Is this gone now? Can it be brought back?
How can I get the email address to send files to a file request?
Hi, On this recent help page: https://help.dropbox.com/share/create-file-request, I read that we can get an email address so we can send files to the file request folder through email: "Copy email (paper sheets)" icon. However, I only see the paper plane and the link icon, not the paper sheets icon. How can I send files to…
Query Regarding Download Limits for Specific File in Dropbox Plus Plan
I'm a subscriber to Dropbox on the Dropbox Plus plan, and I have a program that has several users and requires direct download of a specific file from my Dropbox account. The file size is approximately 200 bytes, which is equivalent to 0.2KB. Are there any limits on the maximum number of times or any restrictions on…
Standard expiration date for sharing links
Hello, I need to share some of my files for the next 40 days, so an unlimited expiration date for my sharing link is what im looking for. But i cant find any information about the standard expiration date. So the question is, if i create a sharing link now, how lang will it be useable, or is there no default expiration…
How long before a Shared Link expires with Dropbox Plus?
I have an eBook that I have on DB and use a shared link to access it. I just discovered that all the Shared Links with my Subscription Level (Dropbox Plus) doesn't allow you to change that setting. It is a large jump in price to host just a couple of things. Does anyone know how long a Link is good in Dropbox Plus? Also,…
Notification for file modification in shared folder on the mobile app.
Hello to all, I have a few shared folders and I recently realised that I don't get mobile app notifications when changes are made to the files in the folder, even though I get the desktop notifications... Is there a way to set these notifications on my phone? Than you in advance. Damien
Database reference links don't work for other people accessing them
I have an access database and a set of excel files. The database links to the Excel files for data to feed the database. The output from the database is via an Excel file that links back to the database. It all works when I use it but the file references don't work for colleagues. The links are in the form C:\Users\petes\…
Folder shared with a user opens in the web instead of Windows Explorer
Hi, I am having an issue with a folder that is being shared to a user. When shared, the user receives a notification in their Dropbox application to let them know it has been shared with them. However, when following the notification to the file, it opens in the web, instead of the local file explorer. I understand that…
Something went wrong error | Can't access shared folder via browser
I routinely access a shared Dropbox folder via browser to download documents. However, for the past couple of weeks, the folder almost never loads and I get an error message stating "something went wrong." Very occasionally, when I refresh or reopen the browser, the folder will load and I can download ~830 documents, but…
How do I just simply delete a shared file
Just want to delete a file (it was a video) shared with me. No "delete this file" anywhere to be seen. "Shared" is only ask the person that shared this you'd like to share with someone else, or download or save or keep or archive or. or .... just want to delete it. Simply. Not have to spent hours searching or posting or…
Shared link to video no longer works - can I access it again?
Hi guys. A family member uploaded a video to Dropbox years ago, i still have the link but the video doesn’t show. Is there any method to see it again? The video means a lot to me and has an immense emotional value to me and to the whole family…
We need to see the email address of the person who sends the pictures via file request
When we request photos from clients here: [link removed] Sometimes they don't add their business name or client's name, so we end up not knowing who the photos belong to. Is there any way to see at least the email address from where they sent the pics? or any other type of basic information from the person who uploads a…
My public links have been temporarily suspended
Hey there My Account got blocked because of my storage. It says i only used 1.04 gb from the 2gb. So why did my account gor blocked? I need it for my job. Thank you
How to check the total amount of traffic of Public link that was used?
Hello! My Public link have been temporarily suspended for generating excessive traffic. How can I check the total amount of traffic?
Cannot ONLY share sub folder in Paper
I organize many things in many folders within Paper. I have a new project requiring multiple paper docs, and would like to share and collaborate all these with other users. When I try to share the folder, I receive an message saying that they need to be members of the parent folder in order to share this sub folder. I do…
That didn't work for some reason
I was sent a link. Not a prior user of dropbox, not since it looked like this at least. I don't recall having to subscibe to access something sent to you. I get this: That didn't work for some reason If it's a fluke, it might work if you refresh the page. You can also ask us for help.
I want to allow people to send me videos but not to view the others in that folder.
I want to allow people to send me videos but not to view the others in that folder. Is there a way to do that?

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