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How can I tell if a user has viewed files in a shared folder of mine?
I have set up a Dropbox folder with multiple files of which I am the owner and the other party has access to view (not to edit nor to share). It’s imperative (legal situation) that I figure out if this other person has opened the Dropbox folder and/or viewed the files within. The only information I can find anywhere about…
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Can I prevent my clients from seeing a promotional Dropbox message when opening my shared links?
When I send a Dropbox link, the recipient is greeted with a confusing promotional message to sign up and they often give up and never see my file. This is frustrating…. Promote your service in your own space, not mine. How do I adjust this so ny recipients do not see a promotional message when they click my Dropbox link?
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Shared folder with external party not showing uploaded files.
I have a shared folder with an external party. He has uploaded several documents but they are not showing on my dropbox desktop or browser. The files are showing on his end as uploaded. What can I do to see the files?
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Is it possible for someone to leave a comment without a Dropbox account?
I am trying to sharing a video file via the method of creating a link, copying the link and sending it to my client who doesn't have a dropbox account. It was my understanding that a person would be able to comment by adding a timestamp even if they don't have a dropbox account. However, dropbox keeps prompting her to…
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I can't password-protect my files/folders. Why is that?
Hi, I've been trying to set up a password to secure my Dropbox folder, but I can't get it to work. I followed all the instructions in the guidance, but it didn't work. Please let me know what might be the problem. I've done the step below: Login in your Dropbox account. Click the Share option beside the name of the file or…
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Problem with sharing folder
How can i find (identify) subfolder i dont own in dropbox? It seems I cannot share (in edit mode) one subfolder because there are included folders / files I don't own. That should not be the case as i am administrator and own everything in this account. Any ideas what could be the problem?
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Solved - Are links persistent? Looking to use Dropbox to host images
Hi community, hope you are doing great! I'm looking to use dropbox to store images for a website. In the past working with google and other services, links started to change weekly making it impossible to host images. I dont want to use my own hosting service due to innodes being consumed so fastly. I'm new to dropbox so I…
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Dates of Modified Folders By Other Users Not Updating
Ever since updating to File Provider on Mac (which fixed the issue with auto-downloading of files for Adobe projects, thanks) my Dropbox folder "modified" dates on my Mac do not update when the folders were modified by other users on our team. For example, if I modify a folder, and I've sorted by Date Modified, that folder…
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How do I send a Dropbox link to a customer so they can send me a file?
How do I send a Dropbox link to a customer so they can send me a file?
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Other sharing options other than a direct link or transfer link?
I'm looking to share ongoing work with a client that is live view, but not connected to my personal Dropbox account. I haven't come across anything that Dropbox offers through there app center, but thinking maybe there's a plugin I can add to Dropbox and view in Finder on my mac?
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Shared folder contents not populating and not syncing
I'm on a team with 4 people and all of us joined the shared folders because we're all listed on Dropbox.com. But, only one of us sees all of the contents of the shared folder. Another person can see a few folders but the other folders aren't populating and his Dropbox app says his syncing is up to date. My Dropbox app…
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I get an error when sharing a folder, why?
Hello, I am encountering an error when trying to share a folder, I can't find any answer in the forum or on the website, and I cannot find any contact for Dropbox assistance... I want to share a folder with a colleague but I receive an error message: "Impossible de partager le fichier - Nous avons interrompu votre activité…
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Can my clients upload documents to my Dropbox account via link?
Hi, I don't even know if this is possible, but I want to add a link to my emails for clients to be able to send their personal documents to me securely. Could anyone let me know if this is possible please? Thanks, Yvette
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When I send a file and someone tries to access it, they're asked to register.
Hi community Have a problem sharing a file I create a read-only link with the option that anyone who has the link can view the file, however when someone wants to access the file they are asked to register. How can I avoid this?
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How do I stop people from sharing a folder I've shared with them?
Hiya, I'm trying to set up something where people can access a shared folder of content, but I do not want them to be able to share or copy the link to the folder. Is this possible? It seems so simple, but I can't seem to find out how to do it. I've adjusted permissions and such so people go in via password and can't edit…
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Visibility of other users you share with
Hi If i share a folder with multiple people, do people see who else i have shared it with? If so, how do i avoid that? Thanks
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Can I share content outside of the Family room with people outside of the plan?
Hi! Could you please tell if it possible to share separate files stored in a Dropbox Family Room to people outside of the family plan? Like, on the Internet without restrictions ). Thanks!
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Sharing Dropbox link from file explorer, recipients can't access
Hi Ive recently changed dropbox accounts and it was working well beforehand. I have a drop box folder with building plans etc. I go into dropbox via windows file explorer and usually right click the folder and select 'copy dropbox link'. I then revert back to my email and add who I want to send the link to and paste…
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I'm getting a new menu option when sharing a link, why?
I have a new menu when I right-click on Microsoft file Explorer. Some clients are getting prompts to require access, which does not work.
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Can we allow users to only view and download files or folders shared to them?
We have a website that has about a dozen links to our Dropbox account. These links are to multiple folders containing hundreds of printable music files and set lists in PDF format. We’d like to allow our members, or even visitors, to be able to click on the those links on our website to take them to the associate folders…
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Shared folders should take up space only from the owner's account, not from the members'.
Pretend I'm a user with a paid Dropbox account. I share a folder to 10 people and ask them to upload files to this folder for me so I can work on a project. None of the 10 people has a paid Dropbox account. I created the folder. I own the folder. I want the files they give me. It makes sense that the files they provide me…
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Can I share folders with my clients and not have them pay for extra Dropbox storage?
I would like to upgrade to a paid account to Dropbox Plus and start putting my files there to collaborate with outside designers. We all work in Adobe InDesign with supporting linked files. We would all be using the Dropbox desktop app so we can open files directly from our file explorer/finder window and not have to…
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How can I make sure only a specific user can access my shared link?
Is there a way to send a share link to a user who does not have a Dropbox account, but restrict the viewing to only that person? In other words, I don't want to send the link with "Anyone with Link" setting, because I don't want them to forward the link to others. I tried the "Only People Invited" option, and I added their…
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Does Dropbox notify me when someone clicks a link they don’t have access to anymore?
Does Dropbox notify me when someone clicks a link they don’t have access to anymore?
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I can't send files. "Error creating transfer. Please try again."
Every single time I try to send files from my dropbox to someone else, the message "Error creating transfer. Please try again." appears. So I thought it was the file size, Nope. Same message even with a 1gb transfer attempt. I tried turn on and off my computer, nothing. Tried clearing my data and cookies, Nothing. EVEN…
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How can I stop people from accessing my shared link? Should I delete it?
A week ago I gave people a link so they could access files there. How do I now stop access to that link - ie delete the link, delete files accessible via that link, or stop sharing files in that link?
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Shared link keeps changing when clicking and dragging a replacement file into Dropbox desktop
In the past, when you clicked and dragged an item from your computer into your dropbox, it would keep the original shareable link. Seems that now when you do this it creates a new link. How do I stop this? Evertime I click/drag a file I have to send everyone who needs that access the new link.
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This package file can only be shared as a link.
Hi Two of my folders have a racket icon and when I try to share them with friends, I receive this error : "This package file can only be shared as a link." There is no shared folder within these folders. Please help me. Thanks
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Can someone else upload to my Dropbox account?
A friend has been trying to share some photos with me using Google drive, but I can't see them. could he upload them to my dropbox?? I hope so!
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Share link .paper
Share link .paper don't work if you don't have the DP app. Until yesterday it works well, now I see a page with the message: "Install the app for an optimal user experience" What can I do about?