-
The option to create shared links is missing from my Windows context menu.
Hi I have read several responses regarding this issue and still no luck. Right clicking in Explorer no longer displays the options to allow me to create dropbox links. One of the responses talks about the 15 layers in windows and the need to move the dropbox files up. I wasn't clear on how to do this and was worried about…
-
I think the "1 Shared folder over the limit" needs to be removed.
Dropbox will soon run into serious problems if they do not lift the "1 shared folder over limit" limit. Its only a matter of time before more and more users gather more and more data within their folders and start to experience the same issues my organisation is having. I have now reached my limit, and am now putting my…
-
I'm getting an error when sharing a link, why?
Trying to share this link but the error comes up - the files are all there??? Suggestions? Error (400) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. [Removed as per Community Guidelines]
-
"Shared Link" notification appears constantly on the Dropbox desktop app and website
Hello, everytime that I connect myself on dropbox (website or app) I receive a popin (Shared Link) with 2 action buttons (Dismiss or View) that mentions that xxx shared a folder of 10 photos with me. When I click on view it generated an error. I have contacted the person that says that the folder doesn't exist anymore at…
-
I'm unable to see folders that others have shared with me on my desktop app.
I am not sure how to word this, so bear with me, please. 🙂 My computer is a few years old and doesn't have much hard drive space, so when I went to clean up the hard drive a bit, dropbox asked if I wanted to save ram? rom? ram? by only showing my folders, not the folders for the others in my group. We have a quintet of…
-
We're seeing a "Something went wrong" error every time we access our shared links.
Whenever me and my two friends try to use our own Dropbox accounts to create a link to share files with friends, and anyone clicks on that link in both Chrome and Firefox, we are met with the following error message: "Error Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified.…
-
Not receiving verification email, so I cannot share files
I've tried changing email, I've tried adding the contact, I've received the welcome to drop box email, but I cannot receive the verification email. I am trying to share a time sensitive file so if someone on the customer support team could reach out to me to resolve this issue it would be greatly appreciated. Pretty…
-
Apple Mail no longer shows previews of shared links
For years I was able to see a small preview of the link when sending files via the "share" context menu and then pasting them into Apple Mail. This preview has disappeared for a few days now and nothing can restore it. Does anyone have any idea what setting this could be or what cache or Mac file I would have to delete to…
-
How can I add all folders to the Dropbox desktop app if didn't choose them when installing?
HI! I was asked to join my customers dropbox. And in the beginning as I was adding dropbox folders to app I chose only one folder from Webb. I should have chosen all. How can I add the other folders to show on my dropbox app now? I tried uninstalling and reinstalling but that did not help.
-
Create a food quality check system for my team to upload photos of food quality and meal temps
I would like to create an upload team for my culinary team that will check all of the food temperatures and quality and upload these items on a daily basis. Similar to this. AM I overthinking it?
-
Why can't I upload my files to a shared folder? Getting a message that my storage is full
Hello, I have gotten a link to join a shared map in dropbox. The person who shared it with me said there should be enough space to upload my files. I think he is a paid user. I use the basic plan so I only have 2GB. When I upload my files I get a notification that my storage is full and can not upload more. But I am…
-
Cannot open a link that was sent to me via email
I was recently sent a link to view a DropBox File. I logged in and created an sccount but whenever I press "open file", it brings me back to my Gmail Account to log in. When I log in to my gmail, I get brought back to my gmail account but cannot find the file anywhere. How do I view the file without having to log into my…
-
A setting for folders which allows default to "view only"
I distribute daily via link a folder which contains a number of PDFs only meant to be read. [Often I send other similar links for folders meant solely to be read.] Some of the recipients are Dropbox users, some not. Currently folder links default to editing capability. If the link gives editing capability, there are two…
-
How can I tell if a user has viewed files in a shared folder of mine?
I have set up a Dropbox folder with multiple files of which I am the owner and the other party has access to view (not to edit nor to share). It’s imperative (legal situation) that I figure out if this other person has opened the Dropbox folder and/or viewed the files within. The only information I can find anywhere about…
-
Can I prevent my clients from seeing a promotional Dropbox message when opening my shared links?
When I send a Dropbox link, the recipient is greeted with a confusing promotional message to sign up and they often give up and never see my file. This is frustrating…. Promote your service in your own space, not mine. How do I adjust this so ny recipients do not see a promotional message when they click my Dropbox link?
-
Shared folder with external party not showing uploaded files.
I have a shared folder with an external party. He has uploaded several documents but they are not showing on my dropbox desktop or browser. The files are showing on his end as uploaded. What can I do to see the files?
-
Is it possible for someone to leave a comment without a Dropbox account?
I am trying to sharing a video file via the method of creating a link, copying the link and sending it to my client who doesn't have a dropbox account. It was my understanding that a person would be able to comment by adding a timestamp even if they don't have a dropbox account. However, dropbox keeps prompting her to…
-
I can't password-protect my files/folders. Why is that?
Hi, I've been trying to set up a password to secure my Dropbox folder, but I can't get it to work. I followed all the instructions in the guidance, but it didn't work. Please let me know what might be the problem. I've done the step below: Login in your Dropbox account. Click the Share option beside the name of the file or…
-
Problem with sharing folder
How can i find (identify) subfolder i dont own in dropbox? It seems I cannot share (in edit mode) one subfolder because there are included folders / files I don't own. That should not be the case as i am administrator and own everything in this account. Any ideas what could be the problem?
-
Solved - Are links persistent? Looking to use Dropbox to host images
Hi community, hope you are doing great! I'm looking to use dropbox to store images for a website. In the past working with google and other services, links started to change weekly making it impossible to host images. I dont want to use my own hosting service due to innodes being consumed so fastly. I'm new to dropbox so I…
-
Dates of Modified Folders By Other Users Not Updating
Ever since updating to File Provider on Mac (which fixed the issue with auto-downloading of files for Adobe projects, thanks) my Dropbox folder "modified" dates on my Mac do not update when the folders were modified by other users on our team. For example, if I modify a folder, and I've sorted by Date Modified, that folder…
-
How do I send a Dropbox link to a customer so they can send me a file?
How do I send a Dropbox link to a customer so they can send me a file?
-
Other sharing options other than a direct link or transfer link?
I'm looking to share ongoing work with a client that is live view, but not connected to my personal Dropbox account. I haven't come across anything that Dropbox offers through there app center, but thinking maybe there's a plugin I can add to Dropbox and view in Finder on my mac?
-
Shared folder contents not populating and not syncing
I'm on a team with 4 people and all of us joined the shared folders because we're all listed on Dropbox.com. But, only one of us sees all of the contents of the shared folder. Another person can see a few folders but the other folders aren't populating and his Dropbox app says his syncing is up to date. My Dropbox app…
-
I get an error when sharing a folder, why?
Hello, I am encountering an error when trying to share a folder, I can't find any answer in the forum or on the website, and I cannot find any contact for Dropbox assistance... I want to share a folder with a colleague but I receive an error message: "Impossible de partager le fichier - Nous avons interrompu votre activité…
-
Can my clients upload documents to my Dropbox account via link?
Hi, I don't even know if this is possible, but I want to add a link to my emails for clients to be able to send their personal documents to me securely. Could anyone let me know if this is possible please? Thanks, Yvette
-
When I send a file and someone tries to access it, they're asked to register.
Hi community Have a problem sharing a file I create a read-only link with the option that anyone who has the link can view the file, however when someone wants to access the file they are asked to register. How can I avoid this?
-
How do I stop people from sharing a folder I've shared with them?
Hiya, I'm trying to set up something where people can access a shared folder of content, but I do not want them to be able to share or copy the link to the folder. Is this possible? It seems so simple, but I can't seem to find out how to do it. I've adjusted permissions and such so people go in via password and can't edit…
-
Visibility of other users you share with
Hi If i share a folder with multiple people, do people see who else i have shared it with? If so, how do i avoid that? Thanks
-
Can I share content outside of the Family room with people outside of the plan?
Hi! Could you please tell if it possible to share separate files stored in a Dropbox Family Room to people outside of the family plan? Like, on the Internet without restrictions ). Thanks!