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"Something went wrong. Don’t worry, your files are still safe" error when viewing shared files.
Hey, I have been trying to view some shared files but they always pop up the error: "Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check our Status Page to see if there is a known incident, our help centre and forums for help, or go back to home." Can somebody share a…
Dropbox File Transfer Limit Clarification
Hi Dropbox Community, I'm seeking clarification on Dropbox's file transfer limit. For example, the business plan has a 100 GB file transfer limit. Is this limit: 1. A per-file size limit (e.g., I can upload/download multiple files under 100 GB each, with no overall limit)? Or 2. A cumulative limit per time period (e.g.,…
I can't see latest synced files in a shared folder
I am sharing a folder with a partner but I can't see the latest files from her side even though it show that he folder and syncing is upto date on my side
I uploaded a personal file in a shared folder and deleted it. Did my collaborators get notified?
Hi! I accidentally uploaded a personal dokument in a Shared folder. I realized that and then deleted the document after 5 minutes. Is there any chance that the 2 persons i shared the file were notified about the upload and had the chance to view it? Thanks in advance!
How many people can access a link to a shared file at once?
Hello hive mind! I wanted to share a file with photos with 70 people. They are now getting an error message saying that the link has been temporarily disabled because too many people have accessed it. Question 1) What is the limit? I haven't found that information anywhere on Dropbox, and the live sales agent couldn't…
Can I remove the owner of a shared folder?
I have a file in my Dropbox for my Mom that her old money manager is the admin on?? I have no idea how the folder got there?? He has been "let go" and I need to make sure he is not affiliated any longer with this file!!! Any help out there??
Error 400 when clicking on a shared link
I regularly host files and folders in my Dropbox that are shared with clients. Since October 1st these share links do not work. Dropbox will generate a share link but when my client clicks on it they receive an error 400 screen. Sometimes I can go back a day or so later to send another share link to the same folder and…
How can I share multiple files at once to customers?
How do I combine several files together as one so that I can sent a link to my customers as one file?
I have no idea where my shared folder is located.
Hey Team, I had a shared folder in my dropbox however i can't see it eiuther in deleted files or shared folders. please help guide how i can access this. Thanks.
Can't copy link for sub-folder under team folder
I create a sub-folder AB under a Team Folder A, and click copy links on UI, it works. Then I switch to Admin Console and change the sub-folder AB's Access Member to only me with edit permission. Back to the Team Folder A, click copy links on UI, I got the message: "Couldn't copy the link. You don't have permission to…
Clickable link that allows users to upload files?
I work with subcontractors(roofers, window installers, etc) that submit their pictures of completed work into shared Dropbox folders with the office. I want to add a clickable link on our PDF labor bills. Is there a generic link that crews could like that would automatically open their app on their phone? I don't want to…
How can I stop conflicted copies?
We currently use Office documents, and when 2 users use the same file, the first user who saves the document saves the original file, and the second person who saves saves a conflicting copy. This is causing a lot of problems in our company and I would like this option to be set by the administrator. we would like if…
"Your link was deleted" error when opening a shared link
I received a link from a South African newspaper with several of its articles that I require for my PhD studies. I received it just before embarking on a road trip to interview people. Upon my return today, I wanted to re-open the link in my Dropbox account and got the message "Your link was deleted.". Is there anybody who…
My boss is trying to share a folder with me, but I can't upload anything to the folder.
My boss has a subscription to the Plus plan. I am on the free/basic version. I just sat with him while he shared his screen, and checked all the settings. We have tried: - to add me as a collaborator (we also tried removing me before we tried the step bellow) - to copy the folder link + made sure the permissions are set to…
Cannot add someone to a shared folder?
I keep getting this message when trying to add someone to Dropbox. I get the same message if I put them in as view or edit. {".tag":"access_error","access_error":"inv alid_member"}
How can I link my text files to my YouTube channel?
hi. im creating youtube channel and wanted to link text files from dropbox to the youtube channel. how can i do that please. i uploaded the videos already yet i have study guides to link to certain videos and got a dropbox account now. thank you
Sharing folders and subfolders: what is normal setup and viewer observation?
Hello: Maybe I am making this more complex than necessary, but I am finding it more work than expected to share a folder, especially with sub-folders. Or I am misinterpreting what I observe. Or the main person I share with confuses the situation. I am curious whether my observations below are normal, or if there is a…
'You don't have permission to share with some of these people' error when trying to share folder
I am trying to share a folder and the message I keep getting "You don't have permission to share with some of these people due to restrictions on their end.
Every time I move a file btween shared folders it'll recreate the file of 0 bytes in original folder
Say I have this in my Dropbox: * ~/Dropbox/shared/folderA/foo.txt * ~/Dropbox/shared/folderB/ The folder "~/Dropbox/shared/" is shared between 2 Dropbox accounts. Then I move "foo.txt" from "folderA" to "folderB": * ~/Dropbox/shared/folderA/ * ~/Dropbox/shared/folderB/foo.txt The move operation succeeds as expected but…
I've invited a user to my shared folder, but I'm not seeing the files they're uploading.
I have a shared folder in Dropbox and invite the user. The Invited user, says they are uploading the files to Dropbox, but I cannot see the files. What is going on, as I have been using this for 6 years. I have removed them from the Shared folder, and reinvited them to the shared folder, and still no documents showing in…
How can I save 4 TB of files to my computer, if I only have a Basic account?
Hi I am a novice here so apologies if i gave dumb questions.... I have a free, Basic Dropbox account which offers 2GB free storage. Please can you explain what happens when i want to download 4TB of data from my friends link? He sent me an email with a button icon labelled "Add to Dropbox" When I click on it... A banner…
Notification when I share a file
Hi ! When I'm sharing a document to someone with the "Share" button, the receiver would like to get an email notification such as "a document has been shared to you, get access with this link". But so far, there are no notification sent. It could be either to people who has and hasn't a Dropbox account. Can we have a…
I've set passwords for my shared links, but non team members don't get asked for one.
I have set passwords on folders I need to share with people who are not team members. (added a password to editing dan viewing links and saved it) When I test this it by sending the link to an email address not part of the team it does not ask for a password. Any suggestions?
Is there a way to make a folder open for public access?
I thought I had a public access folder until recently, like Sept 7, 2024. Is a way now to make a folder with public access?
File sharing for entire company
I'm trying to figure out a solution to share my SOPs with my field technicians. I'm trying to stay from the old school printing paper and putting them into a binder. All field technicians have an iPhone so i'm trying to create a digital database. Does drop box allow 50+ sign ins from one account to view an SOP folder?…
Live changes and notifications with a shared Dropbox folder.
I have the free Dropbox account. I wanted to share a folder with view permission only. I thought sharing a folder would notify them anytime I changed the files in that folder. Unfortunately, the invitation they received required a Dropbox account. There was no link to the folder. I don't want a link; I want them to get…
Error: "We’ve interrupted your sharing activity because your files might contain phishing content."
I can't share a file. I am getting a message: Can’t share file Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because your files might contain phishing content. The file is not corrupt nor does it have any virus. How to i generate a link to share?
I shared a video and I don't know if it actually worked.
I purchased this primarily to share a video with a friend of mine. The video is 415MB and is too large to be included in an email. I tried sharing it with my friend. I noted one thing that it is not shown on my shared list. I followed the directions given me in Dropbox sharing process. How can I know if the linke was sent…
Dropbox document sharing link too long
I’ve having issues with the Dropbox links to documents as they are too long. I’ve copied the link which is view only but the website I’m adding the link too (pimcore as an admin) won’t accept it as it’s way too at over 100 characters! Please can anyone suggest how the link can be shortened? Thank you
Sharing Folders with 'can edit' link but people still need to request access to upload
Hello - I created a Dropbox folder and set the sharing to anyone with the link can edit, but the folder is still making people with the link request access before they can upload anything to the folder. Is there a way to set it up so that anyone with the link can add files to the folder?

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