Mobile

I love the auto play when I’m in a specific folder. I often set audio files up so that I can listen to them in autoplay. But in recents, which it newly began auto playing, is counter productive as it goes through something like a song I’m working on, to a video. While I’m driving, this is basically a hazard. So I would…

I am not happy with the recent change in the Dropbox mobile app that displays modification dates beneath file and folder names. It suddenly appeared today with no notice or explanation, and it does not appear to arise from an app update. This additional information clutters the interface, wastes valuable screen space, and…

Sometimes I keep taking photos of the same thing until I get a good shot (or a few good shots), and then I delete the rest that I don't want to keep. But if Camera Uploads is on, I have to delete them in Dropbox too. This can sometimes become quite annoying, especially if I want to keep the 2nd or 3rd last shot, I have to…

Restore please the chance to visualize on iPad App the file name length as much as possible, instead of dots (“…”) in the middle of the name, also when the names of the file/folder need 2 lines to be seen. Thanks 🙏🏻

As a filmmaker and production professional, I regularly use Dropbox Replay to distribute confidential media to clients, collaborators, and other industry stakeholders. While Replay has become a valuable part of my workflow, I believe several improvements could significantly strengthen its usability, security, and…

The Problem:When uploading multiple files via the web browser interface, users currently have no way to set a custom order or prioritize which file gets uploaded first in the queue. Real-Life Context & Use Case:As a filmmaker and long-time Dropbox user of 15 years, sending heavy footage directly through the browser is a…

Searching for a term I know is in the filename returns thousands of results, pictures, spreadsheets, anything but the file that includes the search term in its name. "Most relevant" puts dozens of the most obscure matches at the top of the search. It is always a frustrating experience to search for a file that I know has a…

My Dropbox app (android) and Microsoft word app have been linked and working together fine. I had a file sync issue and simply disconnected Word from my Dropbox account in hope it'd solve it. Now when I try to link the two apps again, I get this error: It seems the app you're using submitted a bad request. If you'd like to…

When I download files from the mobile app to my xiaomi mobile it's very sad that the app needs to stay open for that.... But if the download was not completed and I mark all files and start a new download, there are only the options: overwriting? yes, yes all, skip There is no "skip all" So in the worst case I have to…

Hi, my problem is, that I need the files with the right and original filename like IMG. But if I create a folder for "today" and upload some files now and some more files later, the later uploaded files will turn into img. Why? How can I prevent that?

For a few weeks, Dropbox in my iPhone's Files app has been stuck on "Syncing 1 item to Dropbox". My folder shows "Error" and "Read-Only", so I can't select Dropbox files for email attachments or website uploads in Chrome. The same error appears in Files itself. The Dropbox app opens my files normally, and I can still save…

Apple Files app shows circular arrows with an exclamation point beside Dropbox. Re-enabling the location, restarting phone, and checking for Dropbox app update did not resolve it. Any suggestions how to I fix this?

Whenever I use the app to move files I get the attached error. "Move failed." I haveI have reported this to S upport but I have not received any kind of a reply. Can anyone help me with this? I have cleared my cache and reinstalled the app several times and now i'm getting the same error on multiple devices with different…

I have an iPad Pro M4 and iphone 15 pro, both running the latest versions of op systems and Dropbox app. On both devices the native Filess app shows “syncing with Dropbox paused”. In the Dropbox app itself, if I mark folders for offline access, the download starts, but then freezes. Some folders may show the green sync…

Currently, opening a Markdown (.md) file in the Dropbox mobile app only displays the raw text code. Markdown has been a web and documentation standard for many years, used universally across platforms like GitHub, Notion, Obsidian, and forums. With the rise of AI/LLMs, notes and generated content in .md format are more…

I've been doing mobile syncing of my mobile phone on Dropbox for over 10 years and haven't had any issues. Recently I noticed large chunks of years are missing. For example the entire year or 2025 there are only 2 photo back ups and in 2023 there are only 35 photos for the whole year that should be synced automatically via…

I enabled the passcode. My understanding was that Dropbox would protect my private files whenever I left the app and returned to it later. However, in recent viewed photos page, passcode is invalid. I used the adb and knew this page is GroupedPhotoPreviewActivity. I tested other pages, and found another page called…

Note: This is not about the preview pane that appears when you tap on a file name. It is, however, about the persistent empty preview pane that appears each time you launch the app, regardless of where you are in Dropbox, before you tap on anything. This has made using the app in vertical (portrait) challenging—read:…

Hello, My workflow with images is that I have to have the images on my phone in a real folder for my other app to work with them. Just having them "available offline" is not enough. I would also like to use my own image viewer instead of dropbox. Also with apps like instagram, I want to browse and select images. So maybe…

My Dropbox Android app updated overnight, and I now get a message "Can't connect to Dropbox. Make sure you're online or try again later" when I click on Files in the dropdown menu on the left. However, the Home menu item works. My internet connection is also working fine. Can someone please help advise what I should do to…

Need more room on your laptop? Or want your files ready when the Wi-Fi has other plans? Choosing between online-only and available offline can help. Why make Dropbox files available offline? Making a file available offline saves a copy on your device while keeping it in your Dropbox account. It uses device storage, but…

I received this otp code and wanted to save the number as Dropbox in my contacts. Is this Dropbox?

This started recently. Password-protected files in my Dropbox Android app do not open on the device, irrespective of whether I try to open them from Dropbox or download them first. My native app is Calibra (i.e. LibreOffice files), but it makes no difference whether they are saved in the native .odt format or as docx. They…

I am using the dropbox mobile app version 490.2.2 an facing the following error when trying to open any file: "SSL error, it is not possible to establish a safe connection with the server". I have tried to reinstall the app, restart the phone, but nohting works. I have an iphone 17 iOS 26.6.2 Thanks a lot

We are experiencing an issue where changes made to Excel files stored in Dropbox cannot be uploaded/synchronized from Excel for iPad. The same issue is occurring simultaneously at multiple remote locations. Here is what we have observed: The issue is occurring simultaneously at multiple independent locations. All locations…

Request: Please restore separate sorting options for folders and files in the Android app. In previous versions, I could keep folders sorted by Name while keeping files inside folders sorted by Modified date. In the latest Android version (421.0), there is only one sorting option that applies to both folders and files.…

It's incredibly frustrating to only be able to tag files on the web version. Please add the ability to use them in the mobile app. It feels like such a basic feature that should have been implemented a long time ago.

I have two iPhones (12 & 16) and two MacBooks (M2 and M4). I was using Dropbox on everything but the iPhone 16. I was using Google apps or logins on all 4 devices. I was logged in through a VPN on one of the MacBooks. A short time ago I noticed that all my Google tabs in a particular browser were logged out. Then I noticed…

Hi and thank you for reading. On my iPhone home screen, there is a section called Viewed Links which has two line items. I would like to delete one of those line items so I never see it again. I don't care about the original. I can't swipe left and when I click, it opens. There doesn't seem to be a Delete option. If I have…

I don't understand how this is not a feature yet + I've seen it be mentioned many times around this forum and the internet. We NEED a way to customize the photos tab. Currently, it's just everything in your Dropbox account!! Having family photos and random pixelated development assets show up next to each other is…