Mac

I need to be able to remove my personal folder -team- on my Mac device.
I want to disable my personal/private folder on my mac client. But its not possible to deactivate this folder in the selective synchronization.... why??? I can disable all Team Folder, but not the personal one. also not re-name it. Thats so 1995 windows style... I know that from OneDrive as well, and its very frustrating.
Migrated to new MacBook: Dropbox files are showing but not accessible from new machine
I just finished migrating to a new MacBook Pro from my previous MacBook Air. Everything appears to have come over but none of my Dropbox files showing in the new machines Finder app are accessible. Is there a trick to disassociate them from the old laptop?
Desktop app does not start on system startup up in macOS
Dropbox does not start on startup in Mac Os Ventura 13.4. It is set to start on start up in the app, and in OS settings but it's simply does not do that. Please help!
Delay in Dropbox options appearing in the Finder context menu display on Mac OS
I'm on Mac OS 14.6.1 and when I try to bring up the contextual menu Dropbox options in the finder, sometimes there is a several second delay for the menu items to appear. The other contextual menu items show up when right clicking, but oftentimes, the Dropbox items do not show at first. It seems this may happen right after…
files with .icloud extensions not opening
After upgrading to Mac Catalina OS, I found 408+ of my files in dropbox now have .icloud extensions and won't open. Apple says it is dropbox's issue. I need the files. How do I retrieve them from dropbox?
Files not transferred from old Mac to new Mac
I was using free dropbox on old mac, bought new mac and upgraded to Plus on it but old Mac is not sharing or registering purchase of new plan. Please help me to access my files from old mac!
My app has been stuck at syncing, & the number of files doesn't decrease.
I updated to macOS 14.6 yesterday or the day before yesterday. I'm not sure if the problem is related or not, but Dropbox is stuck at "Syncing 17 files". The number "17" doesn't decrease for hours. I've already restarted the machine and restarted the Dropbox app after the machine is up. I've also confirmed that * The…
All of my devices show 0 bytes for my Scrivener files, except my MacBook Pro.
I use dropbox on ipad and 2 Mac's essentially for the app Scrivener. I saw last week that all my scrivener projects'size (it is packages = folders) was 0 byte. on my macbook they still had the correct size (a chance as since I trust dropbox I don't make backups of my dropbox folder, I know it's terrible) but the sync is…
Why is Dropbox deleting local files after moving to a new computer?
Hello wise Dropbox warriors, So I recently purchased a Macbook Air to serve as a backup/travel laptop. My main machine is an MBP 16. I booted up the MBA using a Time Machine backup so that it effectively became an identical copy of my MBP. The Dropbox folder, with its 200GB or so of files, was likewise copied over. There…
Mac OS Sonoma: how to rename the root folder?
By switching to my new Mac, somehow the name of my root folder has changed from "Dropbox (personal)" to simply "Dropbox". but this is a disaster cause all my links are now busted. Is there any way to change the name of my root folder back to "Dropbox (personal)" ?
Syncing icons are gone from Finder on Mac OS Sonoma 14.5
I just got a new mac and the Finder icons that show if a file is available offline or not are all gone … any idea how to fix this? I used to be able to see an icon on the right side of every folder/file name, and now … nothing. Using Mac OS Sonoma 14.5.
Adding Mac OSX Desktop to Dropbox
Previous versions of Dropbox could mirror the Mac OSX desktop to the Dropbox. Is this still possible? If so please explain how? Thanks!
I can't open some Excel files on the Dropbox app of my 10.15.7 macOS Catalina.
I cannot open certain Excel files I have on Dropbox. It's possible this has something to do with the fact that my Mac is more than 10 years old and is no longer supported. I am running Mac OS Catalina 10.15.7 and can't update. The Excel version I am using on this Mac is 16.66.1. It also can't be updated for the same reason…
Popup window: “Dropbox.app” would like to access data from other apps.
I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps. Why am I getting this popup and should I say yes?
Dropbox application stuck on "Indexing..." on Mac Ventura 13.6
My dropbox has been indexing for close to 2 weeks. ventura 13.6.7 I've tried: logging in/out reinstalling dropbox app Contacted help and they suggested I do selective sync. That didn't help. I have been working non-stop so there are many files currently on my desktop that have not synced so I am hesitant to delete and…
Using Dropbox on an external drive with Mac OS File Provider?
Hi, I am a long time paying customer of Dropbox. I'm very happy with the service. The major reason I have chosen Dropbox over other cloud storage services is the ability for me to sync to an external drive. In my work I often have large folders added to my Dropbox and if it were to sync to my internal hard drive it would…
Dropbox options to share a file/folder aren't available when right-clicking on Mac
hi, I am on a Mac with Sonoma 14.4.1 - I use to be able to right click on the file or folder to share or copy dropbox share link. However, while I see it on the top menu bar - I now have to navigate to a web browser to share any file or folder. I not sure what happened that I cannot share directly from my mac - thanks,…
My files keep getting switched to "online-only" (Mac)
This week it happened twice that I open my dropbox folder and all my files have been offloaded. Despite the fact that I explicitly put in the settings that my files should be kept offline. (see attachments) The second time was particularly unfortunate, because it was in an 8hrs flight, in which i was planning on working on…
Dropbox keeps trying to sync a file that was moved to another Dropbox location on macOS.
Dropbox keeps trying to sync a file that was moved. No matter what I try to do the syncing doesn't stop for the past 2 days. Running on macOS Sonoma 14.5.
Migrated to new MacBook Air results in 11 unsynced files and slow MS Word.
A few weeks ago I migrated from an old Intel MacBook Air (machine no longer available) to an M3 MacBook Air using Migration Assistant. I am currently running Sonoma 14.5 and Dropbox 203.4.4857. I am "eligible" for Dropbox for macOS on File Provider but have not gone through that process. Issues: 1) The Dropbox menu item…
Is it safe to delete or empty ~/Library/CloudStorage/Dropbox/.Trash?
Hi, is it safe to delete this folder: ~/Library/CloudStorage/Dropbox/.Trash? or is there a better way? it takes a considerable amount of space on my mac. thank you
Set all folders to "make available offline" on macOS
In the new macOS FileProvider API version of Dropbox, is it possible to recursively set all folders to "make available offline"? If so, does this setting persist for newly added sub-folders? I've read reports that each individual folder must be manually set, which is completely unacceptable if true. My key use case is that…
Can't open the Dropbox app on Macbook Pro OS 14.5. When I click, it does nothing.
Hello, after a recent repair on my macbook pro - my Dropbox Desktop App was gone, so reinstalled it and when i click on it does nothing. Doesn't open, and the Sync option is gone and it disappeared from my side-bar. thanks for your assistance!
On macOS on File Provider, online-only folders disappear from the Dropbox app
I installed File Provider on my MacBook Air (running Sonoma 14.5) in the Dropbox app. When I did this, all the folders having Online Only status (via Selective Sync) disappeared. The way to make the folders appear is simply to remove the Online Only status for these folders. This is done using the Dropbox app by selecting…
Excel sharing violations when saving to Dropbox
I just started having problems saving Excel files to Dropbox yesterday. First, I get this message: Then when I click select, I get this: Then when I click okay, I get this: Then it creates a temporary file, which I can’t find, and if I try close the Excel file, I get the same series of messages. What is going on?
I have to reinstall Dropbox every time I want it to sync on my macOS Sonoma 14.5.
On Mac OS Sonoma 14.5, nothing I do will get Dropbox to sync files across devices or between local devices and my dropbox server files. I must reinstall Dropbox simply to get it to sync. I have reinstalled Dropbox 5 or 6 times in just the past 24 hours. A check of the Activity Monitor shows that there is no other app…
Moving files to online-only is not working on macOS 10.13.6
I've been trying to move files or folders to online-only for three weeks now, and it never works. I do NOT see the option to move a particular file to online-only when right-clicking on its name, the command is only accessible via the "Manage hard drive space" menu - but it doesn't work here. I have two MacBook Pro running…
How to hide my Dropbox.cache folder on my Mac.
Hello, I am a Mac user and used the sequence Shift-Command-. (period) to make the ".dropbox.cache" folder visible. How do I reverse this so the ".dropbox.cache" folder becomes hidden again?
Mac OS - Files are unable to sync according to the desktop app
I am getting the sync issues message with macos. When I press the "view file" button, nothing happens if finder is not already open. If a finder window is already open, it just brings finder to the top and does not does the file. Is this a bug or is there any solution?

Mac

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