Mac

What’s the difference between the "Sync History" and the "Activity" tab on macOS?
I'm on a Mac. When I click the Dropbox icon in the Mac menu bar, there are separate lists for "Sync History" and "Activity." What is the difference in what these lists show? In my case, they both show changed files, but the lists are not exactly the same.
MacOS Finder windows reverting from Dropbox folders to root directory
I have an M1 Mini (OS 14.3) with two monitors, and since I'm always working on multiple projects, each with its own folder, I keep Finder windows open for each of them, some on different desktops, some with a dedicated desktop of their own. Recently, when the Mac's been sitting idle for any length of time (typically…
sync issues - restart will solve but any other way?
I have issues with sync, but if I restart my macbook, all the files will be synced. How should I solve this problem without restarting my macbook many times a day?
Dropbox menu bar icon keeps moving to the left after shutdown
The Dropbox icon on my Mac suddenly started moving from its original position in my menu bar all the way to the left (as I like to customize the order of the icons for efficiency... ) I move it back using the CMD key to re-order the menu bar icons, but every time I shut down or restart, it moves back to the end of the line…
Desktop app on Mac crashes when trying to link a second account
Hi I was using Dropbox Beta with the new cloud storage location in Ventura. I had both personal and business account on the desktop app. Things were working mostly ok, but I was having some issues with syncing, so I thought I should try leaving the beta. that's when all the problems started. After I left the beta, I could…
All my files disappeared when I upgraded macOS
Help! All my files vanished from my desktop computer when I upgraded MacOS. Dropbox insisted on a reinstallation too, and the files vanished. I cam still (thank goodness) see them from my iPad, but I have no idea how to restore them to my desktop. Anyone have any ideas?
Personal Dropbox Refuses to stay signed in on my Mac, while signed into another Enterprise account
I recently got a new Macbook and have both an enterprise and personal account, which have always been accessible in my finder. For some reason, every time I try to log into my personal folder, it downloads and adds all of the contents of the personal account/folder immediately, and then pretty instantly becomes a…
Online-offline file status (no File Provider) causing trouble copying all contents out of Dropbox?
I am trying to simply make a copy of the complete contents of my Dropbox folder by option-dragging it to another location on my Mac (not using File Provider). However, I keep getting “operation not supported” messages, the number files remaining jumps all over the place from negative numbers, zero, etc, and the copy…
Vault on Desktop is going away (macOS)
Boohoo! Just received this message when starting the macOS upgrade wizard. I'd just started using this about 6 months ago. Sigh.
My Mac files aren't syncing and they all have grey cloud icons next to them
I have recently upgraded to a M3 MacBook Air (Sonoma 14.4.1), I can see all the information from my Dropbox but nothing is syncing, every folder and every file has a grey cloud next to it unless I click on it to open and it then syncs. It should not be a memory issue as I am leaving most of my larger files in the online…
Huge crashpad dump files (.dmp) folder on Mac taking up space.
My macbook run out of disk space and I found a 200 GB folder full of .dmp files. the folder name was in: G7HH3F8CAK.com.getdropbox.dropbox.sync\Crashpad\ it can be found in Library\Group Containers\ There were thousands of dmp files and it seems that all of theme were simply dump files created by the Dropbox app. I just…
Using Rsync to Backup Dropbox Folders. Using terminal, I get a skipping file error.
I'm on a MacBook Pro, running Monterey 12.7.4 and would like to use rsync to backup some folders I have in Dropbox. I've used rsync in the past and am quite comfortable using the commands. The issue seem to be that no matter how I enter the path to the Dropbox folder I want to back up (using either Finder or the Terminal…
Mac contextual menu in Finder should indicate a folder's sync setting (online-only vs offline)
In Finder on a Mac, "right clicking" on a file or folder brings up the contextual menu with various options. For a file, this menu includes the option to "Make available offline" OR the option to "Make online-only", whichever is the opposite of the current setting; this is helpful. For a folder, this menu always includes…
Adobe Acrobat and Adobe Reader fail at opening online pdf files
Hello, Some context Using DropBox on MacOS 12.7.4 with FileProvider, beta version v198.3.7526. New files default to online. I had to reinstall DropBox recently and most of my files are now online. My problem The only way for me to open online PDF files with either Adobe Acrobat or Adobe Reader is to double-click them in…
Moving from an old Mac to a new Mac are there step-by-step instructions somewhere?
I'm about to get a new MacBook Pro with the M1 chip. My current MacBook Pro is a mid-2012 (old-school) so it's been forever since I've had to set up DropBox on a new computer. Are there step-by-step instructions somewhere on disabling DropBox on the new computer and installing on the new one? I want to make this as easy on…
File Provider on Mac OS - Last 10 files files don't sync.
Hi, I recently upgraded to Dropbox with File Provider on Mac OS (v197.4.7571). It seems consistent that the last 10 files won't sync. I tried quiting and restarting the app but that doesn't help. If I reboot it does seem to help. I I recently exported 16 new files. I've been waiting 20minutes and they won't upload. I can't…
Interminable indexing after latest update (v196.4.6900) - Mac OS Ventura 13.6.6
After the latest update, all file sync is now on hold while the entire Dropbox is indexing. It's been indexing now for 2 days, and there's still 276,665 files left with the progress bar barely moving. It also seems to be really slowing my Mac down - the beach ball appears at almost every click. I urgently need to sync my…
Dropbox Backup stuck updating to new version - can't dismiss the update window on macOS
Hello, I store all of my files in Dropbox, including those on my desktop and downloads. Two days ago, I was prompted with a window from Dropbox, asking me to accept the new Dropbox Backup feature. I accepted the prompt, but then a message appeared charging and blocking access to everything. I tried to quit Dropbox, but…
I can't activate Dropbox Backup on my new Mac
Hi Team, i have a company Dropbox account, on my old laptop i did put automatic backup for my desktop, so bascially everything i put on my desktop backs up directly which was very convenient, now i was given a new laptop, and when i installed Dropbox on my new laptop using the same username, it is not giving me the option…
I can see my files in Finder, but not on the Dropbox website
We use Dropbox for our 400+ event a year ukulele club. Since the recent upgrade I can see my folders and files on my Mac Finder, and I can open them. However, I can no longer Share them from Finder or copy a shareable link. When I log on to Dropbox.com, NO folders or files show. Dropbox is basically unusable in the new…
App indicates all files synced but nearly all files and folders have an online-only status icon
This is in regard to Dropbox on macOS 13.6.6. In my sync settings, I have always used "Available offline" and that remains the current setting. After starting my Mac today, in my Dropbox folder (20 items) nearly every folder and file has an "Online only" cloud+arrow status icon; only a single (seldom-used) folder has a…
Desktop App on Mac Sonoma 14 will not open even after reinstall
The desktop app on my Mac won't open. I uninstalled Dropbox and reinstalled it and still get the following message which I can see outlines a problem but as I don't know how to solve it doesn't really help me. Does anyone have any ideas? It had been working absolutely fine and I'm not exactly sure when the issue first…
Can't see the progress bar in sync history on a Mac computer
Hi everyone, Hi everyone, Does anyone know whether the progress bar on dropbox on Macos can be visible? I’m new on Mac, and on windows, in sync history, there was a queue in sync history showing you which file is being uploaded and how much of that has been uploaded. On mac, I can see the queue but there is no progress bar…
Dropbox on my Mac not working since File Provider update. My files won't sync or open.
Ever since updating to the file provider for Mac OSX my dropbox just does not work. All offline files won't sync even if I ask to make them offline, nothing opens. Dropbox says 'syncing' no matter what I do (but without the normal telling me what speed or which files). Have tried 3 clean installs, upgraded to an extra TB…
New Dropbox Backup update will download all 'Online Only' folders/files – not enough room on MacBook
Hi, not sure if this is the right place to post... I have just been prompted to do the new Dropbox Backup Update. I currently have a Dropbox Essentials plan, using 1TB of 3TB storage. Some backup files are 'offline' but most are 'online only'. I have 300GB space on my MacBook ****** drive. I have read through all the…
My Mac appears as "Unlinked", syncing icons missing and unable to open files
Anyone experience similar situation? My Mac is suddenly disconnected from dropbox and on the website it shows "Unlinked". All my files are missing icons and I cannot open files either. However my dropbox app shows that all my files are synced. It is werid!
"Could not start Dropbox - this may be a temporary error" on macOS 12.7.4
My mac (running Monterrey 12.7.4) shutdown after realizing it was not conected to the outlet. Upon restart Dropbox shows an error message "Could not start Dropbox This may be a temporary error. Please restar DropBox" it also provides an error link which I saved. I tried restarting computer with same result. Erased app and…
Dropbox folder missing from Locations section in Finder Sidebar
Hi, I am working on a Mac Studio (2023) running macOS Sonoma. 14.14.1. (screenshot 01). I am working with an Up to Date version of Dropbox. Dropbox 196.4.6900 (screenshot 02). This Dropbox folder can be found in the Finder's folder 'CloudStorage' (screenshot 03). I have Cloud Storage ticked ON in the Finder Sidebar…
Having my personal and business account on the same MacBook pro computer.
Hello, since I bought my new computer, I am not able to have both my personal (basic) and business account on the same computer. I am not sure how to link both accounts to the same device and make it visible on my finder sidebar. They both are still visible and sync-able on my old computer (mac air), but on my new…
Lost Dropbox Quick Actions on Mac - "Make Available Offline", etc
Hello, I'm on a MacBook Pro which is running the operating system, Sonoma 14.4 Starting a couple of weeks ago, I suddenly lost the ability to access the Dropbox desktop app "Quick Actions". I used to be able to select a file within the Dropbox app, right-click the asset(s) and have a variety of options made available. For…

Mac

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