Mac

Can I opt-out from File Provider without installing it?
Update - Is this new? Here https://help.dropbox.com/installs/dropbox-for-macos-support#How-to-opt-out-of-Dropbox-on-File-Provider it seems like one can opt out after all. But one has to install it there first, which is risky if it does not work as advertized. How would I go about confirming this option so I don't get an…
Make available offline not working on Mac OS 14.7.4
I am experiencing the same issue as many users. No matter how many times I ask my files to stored offline, some of them never sync, so I need to manually download them from my Dropbox online account and place them in my local folder again. This makes my workflow slow, and is absolutely against why I have Dropbox in the…
Dropbox is freezing and one photo flashing
I created a folder with several photos. One is flashing. I cant delete it. Anything I now do results in a message system unresponsive- wait or reload. Waiting doesnt resolve it. I cant delete the flashing photo or the entire folder. Nor create a new folder. I am using the web application. I tried with Chrome (Version…
The Dropbox desktop app on Mac lost file content and isn't syncing
I just reinstalled the Dropbox app yesterday because it disappeared from my computer (I did not delete or uninstall it). I needed to upload some new files to sync across my 3 devices (MacBook, Android phone, browser). Today my Dropbox folder on my computer shows the file names and folders that exist on my Dropbox, but…
Why is the Dropbox app using over 700 MB of memory on my Mac computer?
Have been using Dropbox for years but lately my iMac is extremely slow. Checking the Activity Monitor from Apple, learned that Dropbox is using 747,9 MB of memory. What should be a normal value and how to get there. Help would be highly appreciated.
Root folder control removed from Finder in Dropbox Business
The business version of Dropbox no longer allows users to add or remove folders in Finder from the root Dropbox folder. This change was just applied to my account, but I came across a thread from 10 months ago — now closed — where many other users expressed similar frustration, with no clear reasoning provided. I’m…
My Dropbox app on macOS 15.4.1 has stopped syncing and is stuck indexing files.
My Dropbox which have worked without problems for years have stopped syncing. It seems to get stock and, right now, after having logged out and in again it does not seem to get passed or have progress in indexing the files. I am on a MacOS 15.4.1. I recently updated. I am uncertain if the service stopped at this point as I…
Dropbox generating excessive cache files
I have an issue with Dropbox 166.4.2920 on macOS 12.0.1 Dropbox keeps generating utterly excessive cache files, 114GB currently on a folder that has 3.3GB of actual contents. How can I force Dropbox to clear its cache in a reasonable timeframe and not keep accumulating this?
Very slow syncing on new Mac
Hi folks, I have a new Mac and have migrated from my old one. Dropbox is set up and indexed. Now I want 200Gb of my Dropbox files on my mac. But the download is very slow and seems to keep stalling (requiring quitting and restarting). And even when it is working, it downloads at a maximim of 3.5Mb/sec even though the…
Mac backup 0% complete, 'Backup now' is grey, says will complete in 1 sec but no movement.
I noticed Dropbox Backup today, looks good for my needs as a long time solo user w/ a 2TB account. Selected documents and music folders in my Mac user account, all looked OK then....nothing, no movement. Stuck at 0% even though it says updating 2,367 files and 1 sec remaining. Nothing, nada. I've rebooted, removed the…
Not sure how to find screenshots, and paste them when using the app on Mac OS 15.3.2
Dropbox Caprture (which was just fabulous) is no longer availble and i am having to revert back to Dropbox Screenshot. * I can take the screenshot but I can't find it in my folfer (i have turned on save screenshot to folder and create link) * I don't know how to paste ..can't paste it any where..nothings works. What I am…
Can’t get Dropbox to sync real time between Mac-book and iPad
If I make changes to the excel file on my Dropbox account and then go to my ipad and open the file through the Dropbox app, it is an older version. It even says that the file hasn’t been modified for several days. What am I missing? Thanks! C
Syncing icons no longer showing on Mac when using the Dropbox desktop app
Background Hoping someone can please help with this one. Just purchased a new MacBook Pro and installed Dropbox. I use mail-merge documents from my Mac mini which syncs via Dropbox to the MacBook. The location of the newly installed Dropbox is different on the MacBook (previously the Mac iOS forced Dropbox to a specific…
Dropbox desktop app on Mac not syncing 1.8 GB worth of data.
Hello, I’ve been a Dropbox user for many years and have always been very satisfied with your service. However, for the past few days my Dropbox app on macOS has been stuck syncing around 1.8 GB of data (approximately 2,900 files). I have already tried uninstalling and reinstalling the app twice, but the problem…
Dropbox Finder Extension not showing correct status
I recently had the Dropbox Finder Extension show some items in my Dropbox as available. Not synced. I restarted Dropbox. No change. I quit the Dropbox Finder extension. That didn't help. I quit and restarted Finder. Now my Dropbox items have nothing beside them. I did a full computer restart. My Dropbox items STILL have…
Setting folders to Online-Only has left countless orphaned files on Mac OS
I have a folder in Dropbox called "~ ~ 0 DropBox Only." For ease of reference, I'm just going to call it "Dropbox Only." It contains many many folders that I intended to make online-only, having started with all Dropbox folders being synced normally. I had assumed that the local hard-drive based files would disappear. What…
How to set all directories in Dropbox with a given name/regex to be ignored.
I would like to not sync, i.e. ignore all folders with the name .venv. How can I do this? This method then I would also like to apply to node_modules directories. PS: I know that I can ignore a folder on a specific full path. But as soon as I create a new Python project the new .venv folder is synced (or in a node project…
I'm unable to ignore a specific folder on my macOS (not File Provider).
I want to ignore a specific folder from syncing. So I read through help.dropbox.com/installs/dropbox-for-macos-support . Frist I tried the GUI approach: but on right-clicking the folder no "Do not sync" menu entry shows up (only "Copy link", "Share..", "Transfer a Copy...", etc). Also I tool to the Terminal approach: I…
Dropbox icon missing in Login items & Extensions on Mac OS
Go to System settings > General > Login items & Extensions Dropbpx, Inc. app icon missing.
Why am I not eligible for Dropbox on File Provider?
I havea macbook on which I had the dropbox app installed with a different account that was running perfectly well with File Provider. 3 months ago I tried out some other solutions for syncing files and cloud storage so I completely removed the app from my macbook and deleted my account. Since then I have come back to…
What's the actual issue with Apple FileProviders API
I'm trying to reply to this post https://www.dropboxforum.com/discussions/101001016/dropbox-on-file-provider-support-for-macos-questions/781551/replies/783389 but in a dropbox fashion "Replies have been turned off for this discussion": @billgdbx can you explain exactly what is the exact issue with the Apple FileProvider…
No right-click function on my macOS desktop app.
Hello, the right click function on the desktop app for dropbox on my Mac has stopped appearing.. how can I bring it back? I'm using Sequoia 15.3.1 / dropbox v221.4 thank you.
How to format an external SSD to APFS?
Hi, Dropbox Community. I want to move all my Dropbox folders and files to a new external SSD attached to my MacBook Pro (High Sierra 10.13.6). I had to use the “Disk Utility” on my Mac to erase the format type “MacOS Extended (Journaled)” because of the error “Unsupported File System.” Erase was successful. But, now I’m…
After using the Apple Migration Assistant, I ended up with two Dropbox folders.
I have used Apple's Migration Assistant to move all my content from one Mac to a new Mac. I keep all of my Dropbox files on my computer, so all my Dropbox files are transferred to the new Mac. Now Dropbox is creating a new Dropbox folder and downloading all of my files. How should I best handle this?
Dropbox app is disappearing from my Mac repeatedly, why?
I have been using Dropbox for years without any problems at all. However it has disappeared from my Mac 5 or 6 times in the last month and there is no logical reason why - it just goes. I then have to re-download the app. Any idea why and how this can be stopped? I began a thread on this last week and had one response from…
Context menu items missing from Dropbox folder on a new installation on new Mac computer
Hi! I just got a new Mac, installed Dropbox for MAC, and my files are all here (online only) but my context menus are not appearing. I've tried the following to no avail: * Advanced Reinstalltion * Restart of computer * Relaunch of Finder... Still no context menus when I right click! Please help! I'm on the latest version…
Unable to move Dropbox folder to external drive on Mac
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended). The disk where the operating system resides is 250GB and is not…
"dropbox needs to change permissions for the folder" after changing home folder name on macos
Hi I changed the name of my home folder on macos monterey. I get the following message when opening dropbox: dropbox needs to change permissions for the folder users/OldHomefolder/.dropbox. The Oldhomefolder does not exist anymore. Does anyone know a solution? Thanks

Mac

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