Mac

Dropbox desktop app won't connect to the internet after enabling private relay on Mac OS
After enabling private relay on macOS, I have noticed that Dropbox does not connect to the internet after rebooting. It gets stuck on: reconnecting to the internet, this may take a moment. However, I disable the private relay in iCloud settings, it connects instantly and stays connected. Is this a known fact that Dropbox…
MacOS background items and system files. Can I delete these?
On macOS Sequoia 15.3.1, Dropbox 217.4.4417 just made some install changes/updates, but it is not clear what. In System Settings/General/Login Items & Extensions, I have the Dropbox.app in Open at Login and Dropbox (with the blue logo) and Dropbox, Inc. (with no logo) in Allow in the Background. Can someone please advise…
Online only option isn't working on Mac OS
Hey all, I've recently had some trouble with Dropbox files taking up hundreds of GBs on my Mac's internal storage. When I select "Make file online-only," nothing happens. My Dropbox version is 219.4.4463, and my macOS version is Sonoma 14.6.1. I’d appreciate any help! Thanks.
How can I find which folders have been unchecked via selective sync on my Mac desktop app?
I want to make sure that I'm syncing my entire Dropbox to my Mac. Apparently I've unchecked folders in Selective Sync - but when I try to find out which one, they all appear to be checked. I've just spent an hour going through my entire folder structure and all the boxes are checked. Is this a bug? -- I can't seem to add a…
Cannot find the dropbox.cache folder (macOS Ventura)
When I try to delete a Dropbox folder it reappears almost instantly. I've tried to find the invisible "dropbox.cache" folder to clear the cache, but it isn't there. The only invisible file I see when I reveal them is a 40 byte ".dropbox" document. Everything I read seems to point to an answer that I can't implement. I'm…
Can Dropbox back up Logic Pro Project Files?
I use Logic Pro to record my music projects on a Mac. I have an external drive connected to my Mac that I use as a primary backup for my music projects. I also have this external drive automatically backing up to Dropbox. I assumed it was backing up everything. I just noticed it is backing up everything in my folders other…
The Dropbox folder on my new computer shows "This is an unlinked Dropbox"
HI, I got a new computer and trying to re set up the dropbox. It show the folder are unlinked and need to be deleted. How to reconnect the folders?
My files take a long time to sync on my MacBook desktop app.
It is taking a very long time to sync files with MacBook. Rest of team uses PCs and not having the same issues. Documents that I create or edit on my Mac are not syncing. I've tried pausing sync and restarting and that usually restarts the sync, but this is not a workable solution in a fast-paced office. Solutions, please??
Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem. What will happen with Mac OS…
Dropbox icon does not show in the menu bar on Mac OS ****** Sur
I am running dropbox on MacBookOS ****** Sur on my MacBook (Retina 12-inch early 2015). Suddenly the dropbox icon has disappeared from the Menu bar and when I move the dropbox folder to Favorits in Finder it is stored under iCloud Drive Any ideas ?
One of my Mac devices doesn't sync content from my Dropbox folder online.
This subject line has come up before, but my problem is not caused by filenaming errors. I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files that are edited on other machines, but anything I edit on the laptop will not sync to the desktop machines. This includes file…
My Dropbox account is syncing forever, and the number isn't changing on Mac
It has a disconnected symbol on the icon and says that it is syncing 28 files, but it never finishes. I am on a macbook pro. Dropbox has full disk access. My internet is connected. My security setting and network restrictions have not been changed in the last week and it stopped working yesterday. I am not getting a disk…
"This is an unlinked Dropbox" on my app's preferences on Mac Sonoma 14.5.
I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to server. There might be a problem with the server or network
Dropbox disappears from my Mac on restart.
Hi - whenever I restart my Macbook Pro (after a software u/grade for example) the Dropbox app disappears and I have to do a full re-install of Dropbox otherwise nothing syncs. Any idea why, and can this be resolved? Thanks in advance for any assistance.
The Dropbox app doesn't launch automatically upon startup on my Mac.
My dropbox will not load automatically on my mac when I start the computer. It used to, why did it stop and how do I set it up to do it automatically?
I can't sync files after upgrading to Sequoia, why?
Ever since the Sequoia Upgrade my Dropbox has not been syncing across my 3 devices. I have followed all of the troubleshooting suggestions without any luck. I just uninstalled and reinstalled as my last resort and still nothing. Has anyone else been having this issue?
Plugging in my phone to my computer uploads duplicate Camera Uploads files
Hello all, sorry if it exist already (did not find the response to this): I use my iPhone SE (2) app to automatically do the camera upload, which works fine to get the media on the dropbox. But, sometimes I plug in my phone (MacOS catalina, maybe also with Windows 10) to charge and dropbox copies all media again as…
I uploaded a file via the desktop app on my new Mac and it's not syncing to other devices.
I have recently purchased a new mac and added my shared dropbox folder to it. I've added a file yesterday that is not showing up on my other devices.
Syncing icons are missing on Sequoia OSX, why?
Hello, I have a problem with system icons on Finder. I can't see them. Any tips?
Dropbox on Mac stuck syncing indefinitely for days.
The Dropbox icon in my menu bar has shown the syncing icon for days. I've tried restarting the app as well as restarting my computer. When Dropbox starts up, it says "Syncing 2 files..." for a little while and then changes to simply "Syncing...". This is the message at the bottom of the Dropbox dropdown. When I select…
How do I do one-way sync that only copies to Dropbox?
How do I sync a folder from my Mac TO Dropbox, while PREVENTING Dropbox from updating that folder on my Mac? I use Dropbox to remote backup roughly 1.6 TB of data in the form of a virtual disk. (Functionally, the virtual disk is a folder containing a zillion data files.) I want my files to sync TO Dropbox when local files…
Dropbox content isn't searchable in Spotlight when using Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made sure Dropbox has full access in Security and Privacy. Help please?
No syncing icons and no content menu on the Dropbox desktop app on my Mac.
Dropbox was working fine until i updated to business account + personal I'm on MAC Sequoia 15.3.1 (24D70) + Dropbox v218.4.4348 The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options: * Disable all other "Added extensions" and "Finder extensions" in…
Downgraded from File Provider and all files show 0 bytes
I was asked to upgrade to the File Provider version after rebooting, so I just followed the steps and clicked accordingly. I found that indexing took hours, but since I needed to work, I signed out and back in to downgrade from File Provider as mentioned in the FAQ. After downgrading, I found that all file paths existed,…
Syncing icons are no longer visible in my Dropbox folder on macOS Sequoia
Hello, For some time now, the synchronization icons (the grey cloud, the green hook, etc.) are no longer visible on my Finder when I launch drop box. I'm on Mac Sequoia 15.3.1 and my dropbox version is 218.4.4348. I've tried several things but nothing works. My other users have the same problem. Has anyone managed to solve…
Copy large dropbox to new drive on MacOS Sonoma
I have my dropbox on an SMR external drive on MacOS Sonoma. I want to move it to my new SSD drive. But the dropbox is very large so many of the folders are online only. Which means they show up as 0 bytes on MacOS because of the dropbox bug that has been there for years. There a millions of files, and about 3 TB of data.…
InDesign is not synchronizing liked files automatically anymore on Mac OS
We are an agency and have a lot of Indesign-Files. The folders where the liked files are, are set on "only online" per default because they are huge. Until now, when opening the Indesign-File, Indesign automatically synchronised all the liked documents, so that they were available offline. (The status automatically changed…

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