Mac

Data marked as available offline is being switched to online-only mode; the download will take hours
A coding project that I had set to ‘available offline’ was switched to ‘online only’ overnight, even though the offline icon is still green. I can’t work on my project until it has been downloaded again. It’s already taken two hours to download the folder (approx. 1.2 GB).
My Dropbox app (on macOS Tahoe 26.3) has been stuck indexing for a few days.
Application Affected Dropbox.app Device MacBook Air M3 Operating System/Browser (if using the web) macOS Tahoe 26.3 Dropbox App Version (if using the app) 242.4.7123 Question or Issue My Dropbox app is not syncing after update of macOS Tahoe 26.3. Message: Indexing…. (for some days now) All files have the cloud-symbol…
Syncing icons are no longer visible in my Dropbox folder on macOS Sequoia
Hello, For some time now, the synchronization icons (the grey cloud, the green hook, etc.) are no longer visible on my Finder when I launch drop box. I'm on Mac Sequoia 15.3.1 and my dropbox version is 218.4.4348. I've tried several things but nothing works. My other users have the same problem. Has anyone managed to solve…
The "share" button when trying to share a folder from the website or Finder is grayed out
I am trying to share a folder in Dropbox which I have done several times. I hover over the folder in the Dropbox website and click Share. The Add People box comes up and I have tried adding a name or an email address, and the Share button never becomes active. I am running Tahoe 26.5 on a Mac. I have tried restarting the…
ADD option/preference to SAVE (i.e. not delete) automatically downloaded "Online Only" files
A simple idea for power users who need it: check a box, and all automatically downloaded "Online Only" files will automatically get converted to "Available Offline." This new preference would enable power users to say "let me hold on to all those files dropbox downloads automatically until I decide to set them BACK to…
Getting a message stating 'DropboxUpdater will not open in a future release of macOS'
New Macbook here, upgrading from a 2019 Intel-based system; used Migration Assistant and everything seems fine. I'm getting a bunch of these warning pop-ups: Support Ending for Intel-based Apps This version of "DropboxUpdater" will not open in a future release of macOS. Learn how to update to an Apple silicon version. I…
Potential issues with Tahoe 26.5 and Dropbox?
Just curious if any has experienced issues with Dropbox after upgrading to Tahoe 26.5?
Issues with the Dropbox desktop app's upload progress bar on Mac
Your desktop client for macbook is confusing and poorly designed: - it only sometimes shows the amount of time left on an upload. - The upload progress bar rarely works, see attached, showing an indeterminate progress indicator i.e. "throbber". - In this example it says its syncing 4 files when I only put one in. - It…
Whenever I connect my external drive to my computer while Dropbox is running, Finder freezes.
I am experiencing a severe and persistent issue on my Mac mini M4 running macOS Tahoe (26.5) The Dropbox desktop application is installed and runs exclusively on my internal hard drive. However, whenever I connect my external 1TB storage SSD drive (a LaCie) to the computer, after a few seconds the macOS Finder freezes,…
Finder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there…
Where are the instructions on how to uninstall the Dropbox app from macOS?
Uninstall instructions are for Windows, cannot find for Mac. Please help? I need these tentacles OUT of my computer. Thank you.
Fix: Dropbox Finder Extension (Smart Sync / Right-Click Menu) Permanently Disabled on macOS
Hey all, I've been beating my head against the wall for a week now trying to figure out why my Dropbox Finder extension wasn't working. I don't have File Provider and really didn't want to set it up, plus I'm apparently not a candidate. I'm not sure exactly what caused this state. It was either a recent update or some…
The Dropbox desktop app is not syncing on my macOS Tahoe 26.1 computer
I’m using a MacBook Pro M1 with macOS Tahoe 26.1. Since the update, Dropbox is not syncing. I’m unable to make files that are stored in the cloud available offline. Is there a solution to this?
No option to "make available offline" and also no cloud icons. Help?
Hi, after being on vacation for a few weeks, I went to work on a client file that I keep in the cloud until I need to work on it. When I went to select "make available offline", I don't see any of the previously available Dropbox file options. I keep most client files in the Dropbox cloud until I need to work, then put…
No sync icons and right-click menu items on Mac
Dropbox was working fine on my laptop until recently. I don't remember any manual update of any program or OS recently. I'm on MAC Venture 13.4.1 + Dropbox v213.4.4597 The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options that I could find online:…
How can I cancel the syncing process of the Dropbox desktop app on my Mac?
I am a realtor and I use drop box to share video files of houses to my out of town clients. I started running low on hard drive space on my Mac. I realized I had lots of videos in dropbox but also on my local hard drive. So I selected a bunch of file (about 685 GB) that I wanted to move to online only. However, it's giving…
Files disappear from folders in Dropbox after I double click on them on Mac OS Tahoe 26.4.1
A very unusal behavious is happening with files in subfolders in my Dropbox. I'm using macOS Tahoe 26.4.1 on a MacBook Pro M1. For every file in any of the subfolders of my Dropbox folder, when I double click on a file to open it - any file - it simply disapears. Be it a shared folder or not. The file continues to exist in…
The Dropbox desktop app disappears from the Mac Book Pro menu
I just reinstalled the application (ver. 252.3.3482), but the app disappears from the MacBook Pro 16" (macOS 26.4.1) menu. How can I solve this? The app works fine, but I always need to open it manually, and it's impossible to use quickly. Thanks
Dropbox desktop app on Mac OS Tahoe starting up . Many attempts at full uninstall/reinstall.
I have a new MacBook Pro running OS Tahoe 26.5. I can't get the Dropbox desktop app to get past the "connecting components" part of starting up. I've tried every version of the full uninstall including emptying dropbox folders, clearing cache, etc… Nothing is working.
Can't see the 'online-only' option to free up hard drive space on my Mac Book
I'm trying to free up HD space on my MacBook, but the help instructions aren't helpful. In the Dropbox folder, right-clicking on any file or folder does NOT show the 'Make online-only' option. Clicking the Dropbox icon on the taskbar, then my initials in the bottom-left corner, does NOT show 'Manage hard drive space'. Can…
MacOS: Not seeing Dropbox under the Locations section in Finder's left pane.
I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations' is empty. I *can* access Dropbox in the following way: In the MacOS menu bar, I click the Dropbox icon, and then click the…
I've uploaded my Documents folder to Dropbox inadvertently
I'm using a Mac with MacOS 26 (Tahoe). I recently accessed my Dropbox folder for the first time in a couple of years, and I got a message that I'm using more than my quota of Dropbox storage. I dug around some more and found that the entire Documents folder on my Mac has been uploaded to Dropbox. I never intended this to…
macOS Sequoia 15.5 - Getting a message that "The application couldn't be found", after an update.
I've been a Dropbox user for many years. Within the last few months, whenever Dropbox automatically updates on my Mac currently running macOS 15.5 I've noted that in Finder I will see a message above files in my Dropbox folder of "The application "Dropbox" could not be found." and nothing will sync, even though Dropbox is…
Support new cloud files indexing in macOS Tahoe
Please support the new NSFileProviderSearching API that allows Spotlight in macOS Tahoe to search cloud files. https://developer.apple.com/documentation/fileprovider/nsfileprovidersearching
Dropbox only synced through 2023 on new laptop
I set up Dropbox on my new MacBook Pro laptop (running Tahoe 26.4.1) , and it's only showing files saved or edited through mid-2023, when there have been many, MANY changes since then. When I view my Dropbox folder online, it only shows the same files through mid-2023. However, my old laptop is still has all of my old…
Dropbox randomly removed locally synced files.
I have an active project folder, about 1TB, set to selectively sync and make all files available offline. The 4TB drive on which I'm working is dedicated to this project and has 3TB of additional free space. Despite all of this, once or twice a week, Dropbox will de-sync every single file and folder in the project, leaving…
We're getting a "Unable to remove download" error when selecting the online-only option.
Device (Macbook Pro M2) Operating System/Browser (if using the web) (macOS 26.3) Dropbox App Version/Browser Version (243.3.6933) Issue We are using Dropbox via File Provider on macOS 26. The message appears when a local file is made online-only. We see this with Pages, Numbers, and Microsoft Office files. Strangely, it…
The desktop app freezes on macOS with a "Reconnecting to the internet" error
Dropbox Desktop app on macos 248.4.3576 stopped syncing with error message "Reconnecting to the Internet. This may take a moment". I tried: - restarting the mac - removing all apps that may interfere - tailscale, VPN, firewall, etc. - connecting via LAN or via WiFi - reinstalling Dropbox Nothing worked so far. Google Drive…
The app seems to be crashing on macOS Tahoe 26.4 (Beta 1)
Application Affected Dropbox Device mac studio Operating System/Browser (if using the web) macOS 26.4 Beta 1 Dropbox App Version (if using the app) 241.4.4853 Question or Issue Dropbox is crashing since I installed macOS Tahoe 26.4 (Beta 1) this morning. The errormessage is: DYLD_LIBRARY_PATH: Nonecwd: '/' real_path='/'…

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