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ManagedClient process consumes so much memory it causes a kernel panic
Starting about a month ago, the macOS Dropbox app has started consuming an abnormal amount of memory by way of the ManagedClient process. It'll climb to over 10GB of memory (not disk space) and eventually cause the machine to restart itself. Has anyone else faced this issue? I've verified permissions, uninstalled and…
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Can open files directly on Dropbox - get error message saying "cannot open file"
Since installed MacOS Catalina and Dropbox update - can't open any file directly on Dropbox. Have to open file from the original program (like Word, Excel) - go to Open... then navigate to the Dropbox files - only way it opens. Anybody else experiencing this? I can drop and add files into my Dropbox - but now a hassle to…
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How can I fix the error "the application can't be opened" when it does open?
When I open dropbox I get this warning message: The application “Dropbox.app” can’t be opened. But then it opens without a problem. How can I get rid of this message? Thanks!
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Couldn't start Dropbox - permissions error - Windows 10 update created user.000 folder
Couldn't start dropbox. This is usually because of a permissions error. Recent Windows 10 update renamed C:/Users/Chris to C:/Users/Chris.000 and created empty C:/Users/Chris. Dropbox is looking for C:/Users/Chris/Dropbox which does not exist. Do I need to do an advanced reinstall? Log file extract: cwd:…
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Zip files will not open... 'invalid'.
Hello! I'm having a problem with zipped files from Dropbox. Apparently, it's only affecting folders. In a nut shell, I'm operating on a mac. I upload video files, ranging from 1GB-10GB's in size, for my clients to download. I share hundreds of these videos each year. I was with another service but decided to switch to…
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I get an error "something went wrong" when trying to upload to a file request on iOS
I’m currently receiving an error when upload load via a file request link. Works fine on my iPad but not on 2 different iPhones. Error says “something went wrong. Please try sending your files again”
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Windows Task Manager
Under Processes I get over over 30 instances of the Image Name Dropbox.exe*32, the command line points to AppData\Roaming\Dropbox\bin\Dropbox.exe*32/restart 444/corruptdb A different image name will have a different number other than the "444" above. Any idea what has happened? . FYI, this is on a laptop personal PC not…
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I'm getting an error message when trying to access my files online, what can I do?
I'm getting the following message on all files for the last 1/2 hour. Website status shows no service issues. Help! Message: Service Unavailable We are currently experiencing technical difficulties. Please try again later.
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Emails with shared links bounced back today. Any clues why?
When sending a dropbox link in emails today, they bounced back with the error message "Message content rejected due to suspected spam." This occurred only when including the link, whether from laptop or phone, from either of my email accounts. I have contacted my email provider as well as Microsoft, neither can solve the…
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"Need to change permissions for the folder" when starting up the app
I get this annoying message every time I boot up my Mac: "dropbox needs to change permissions for the folder: Users/......" How do I stop it? I have read and write permissions for the folder and am the only user on this Mac.
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We're getting a 404 error when trying to open or download files from a team folder. Any ideas?
this issue is happening to me as well - please send a solution!
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Is there a limit to how many people I can invite?
So I am trying to invite 40 people to a shared folder. When I click share I get the 'sent too many invites....try again in 24 hours' error. My question is, what is the limit you can send in a day? I couldn't find a hard number anywhere. So if I click again tomorrow, don't I need to take the first x people off the invite…
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Persistent syncing and connection errors with Avast
For a few weeks now I've been having frequent 'establish secure connection' errors and usually can't sync files . finally determined it will successfully sync when i turn off Avast web and file shields. Is this a problem with Avast or with Dropbox? Mac OSX 10.11.6 Avast 12.8
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Cannot access Dropbox account via web
I am attempting to access my Dropbox account. I have tried Edge, Firefox, Chrome, and Vivaldi, and all give me the same message after accepting my correct login credentials: "Oh hello. Sorry for this little hiccup." Similarly, when I try to bypass the main screen and go straight to dropbox.com/account, I am greeted by an…
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I'm getting an error when I sign in from the mobile app that my email isn't valid
I had to reset my android smartphone recently. Since then, I cannot use the dropbox app anymore. The app is asking for my email and a pwd. It keep saying :please enter a valid email address. I'm stuck at this point andIcannot lg into my dropbox.Fortunately, I can still access from my tablet and from my laptop.Can somebody…
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Issue with Excel - "Excel file format is not valid"
Excel file format is not valid. Please help as unable to open Excel.
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Using Dropbox to backup iTunes
I want to use dropbox to backup iTunes and especially to make the transfer as seemless as possible when I upgrade to a new computer. Should I just move my iTunes library into my dropbox folder, or should I move my whole iTunes app into dropbox?
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Why was my account disabled?
Why was my account disabled? Like seriously? I have valuable things there, I’m an active on Dropbox so please tell me why? My email is [personal information removed for security purposes]
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file explorer not responding when opening excel or word from dropbox folder
I just purchased a new computer with Windows 10 Pro. For some reason when opening any Microsoft Office product from the dropbox folder, the file explorer locks up and doesn't respond. From my documents folder or desktop, the files open with no issue. It is only from the dropbox folder. Tried all solutions that a google…
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Dropbox conflicting with Anti virus (Norton/Sophos)
Norton Firewall Alert: "Dropbox 49.4.69 does not have a valid digital signature." Can someone please help with this? I don't understand what's going on.
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Constant Error Messages while trying to upgrade
I have the following situation: My bank blocked my credit card because of some fraudulent activity. When Dropbox wanted to draft the subscription fees it was rejected and my account was downgraded. I got an email that I could re-subscribe again, which I tried multiple times trying different forms of payment, auto-draft,…
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Error message on PDF download
Help! I am using DropBox (for downloadable pdf's) with WooCommerce on my website. I'm having an issue today- some people are able to download my product without issue and others are getting an error message 😭 I can't figure out the problem. This product was featured as part of a feature on another website and I'm so…
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error " i am sorry !!!! " on my picture
Why is my image in dropbox for a long time saying "i am sorry" on the picture
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Multiple Members with Multiple Mac Users
I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a Mac and have two user accounts set up, one for business and one personal. I want to set up the business Mac user account to sync…
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Share links don't work on Android
For a while now, I've been sharing Dropbox documents in PDF format via email. Once in a while people tell me they "can't open the links." I always just assumed they didn't know what they were doing, but today I happened to test one of these links on an Android phone. In the Gmail app on Android, clicking on a Dropbox link…
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SQLBak to Dropbox backup - transport connection error
I use SQLBak to backup several MS SQL Server DBs to an internal NAS device and then copy the backups to a shared Dropbox folder for disaster recovery purposes. Seven days ago, ALL of my SQLBak backup jobs to Dropbox started failing with the error message below. I have already raised a ticket with SQLBak and they confirmed…
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Can I turn off the warning that my Dropbox is almost full?
Can I turn off the warning that my Dropbox is almost full? This question most surely have been answered already but I couldn't find any such answer.