Error Messages

Hello, I have been trying to upload files to the dropbox since this morning, but the procedure is not successful; the system talks about "connection problems", but obviously the connection is there (otherwise I couldn't even access dropobx!). It's not even a space issue, because my dropbox is almost empty. What can I do?…

Two years ago I uploaded my entire engagement photo album to Dropbox. Today, when I tried to view the photos, I get an error message for each image: ".jpg files are supported but something went wrong." I tried this on my phone and got the same message. I have been unable to access the photos for 2 days. Please help! Does…

Hello, I can't find the ap to add in at the aplications options at dropbox.... plus I have (attached pictures) those messages when trying. I really need to have that audio file I recorded in Voice recorder app, ald the only sharing option is DRopbox and it doesn't work...any suggestions?? thanks a lot in advance!!

I keep getting the message to Grant File Access, followed by another message in chich additional permissionas are required. reading another post on the subject, restarting the computer does fix it. but this is happening on a daily basis. This is a mac running Mojave 10.14.4 (18E226). I can't seem to find what the pattern…

Dragging and dropping error using the stock files app on iPad OS (13 latest) with the latest version of Dropbox installed. Each time I try to drag and drop a file using the files app I'm greeted with an error message: The requested operation couldn't be completed because the feature is not supported. Any ideas to fix it?…

Drop box running smoothly for the last few months. This last week numerous issues. 1st the icon app in the tray stopped working. If I click on it I get the standard Windows 10 messages which basically says do you want this app to make changes on your hard drive"? I say yes and nothing. Still no app. The small icon that…

After the desktop app just said "Connecting," constantly (and showing that it was not linked to a Dropbox account), I uninstalled it and re-installed it. I did it several times, but was never given the option to log in. It just kept saying "Connecting." I followed instructions in other posts on how to delete the…

Hi, i'd like to save a video from the dropbox app to my camera roll from my iphone x. These videos were made with an old camera, i saved them on a sd card and uploaded it to my dropbox. Now i want to save them on my iphone via the dropbox app. The preview in the app works very well, i can watch the video even when i change…

Getting an error when attempting to use Rewind (at any folder level): There was an internal Dropbox error, but we can still help you use Rewind. Contact Support. I've been hit by the "Maze" Ransomware and was hoping I could use Dropbox to go back to before the infection.

For weeks now, Camera uploads has a message at the top: Camera uploads (1 left) Couldn't upload photo. Tap for more info. Tapping just gives me the generic help page, which is oriented toward complete failures to upload. That's NOT my problem, because all my other photos have been and continue to upload just fine. How can…

When clicking e.g. "Open with Microsoft Online Excel" on a file from the Dropbox website, a loading page shows and then it just ends up becoming a blank page. It used to work, but it seems there's a security policy in the headers on the page preventing communication with Microsoft login services, as the JavaScript console…

Whenever I try to view a file someone has sent me, the Dropbox app in my phone (Android, Samsung Galaxy S9+) says "couldn't connect to DropBox, please check your internet connection". I have internet connection (I've tried it with full LTE bars and with full wi-fi), but it still gives me the message and won't allow me to…

I'm trying to upload a large number (over 5,000) of files. When the upload is finished, the status bar at the bottom of the screen says that there were 4 errors in the upload but when I click on the status bar to see which files didn't upload the browser freezes and I have to either refresh the page or close the tab to get…

Hi Error 429 is given for all my download links After 24 hours, it still doesn't work error message Too many requests Sorry, this link has been automatically turned off for now. please help

Hi - I've been using dropbox for a few months now and it has been aweseome - I've got a distributed team of 10 people working across the country - and we've been sharing files on Dropbox without issue until a couple of days ago. Suddnely, and for reasons I don't understand, no one is able to open files. I thought it was me…

Hello, can anyone help me ? I want to upload DNG files for mobile Lightroom but it does not work with Dropbox. The same files I sent via mail and it works. Please help me! 

hi, I got this error 400 when i visited link: [link removed by moderator] anybody has idea? "Error 400 Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home."

So I've been uploading videos to dropbox and suddenly dropbox just stopped allowing me to view the videos on the site. My other videos play fine but the ones I upload now just won't play. Anyone know the cause for this? 

I have an article that is 6.25MB and 3.5GB total space on my account, but when I tried to update the document, I got the following error message: This workbook has exceeded the maximum size allowed for a workbook stored in this location. While the workbook was saved successfully, you will not be able to re-open it later…

I rectory received this message below earlier today from Dropbox Hi Dropbox User, We've received a notification under the Digital Millennium Copyright Act ("DMCA") from IFPI that the following material is claimed to be infringing: [Removed as per Community Guidelines] Accordingly, under Section 512(c)(1)(C) of DMCA, we've…

Hi, thanks for your great product! I am developing some apps (well, more 'learning to develop' at the moment 😉 ), and at least a few weeks ago, the following worked for me: * compile .apk file on my windows laptop * copy .apk file to dropbox-folder on laptop * open dropbox-folder on my android-10 smartphone * click on .apk…

Hi all. I've been having some problems receiving large transfer files from a fellow Dropboxer. He originally sent one 20 gig file, which was well within his limits for his account, but I couldn't download it. I got half of it down, and it just quit giving me an error message (error 79). He then broke up the file to it's…

Hello, Using my laptop with Windows 10 Pro v10.0.18363.815 I noticed a connection problem related to resuming after my laptop went to sleep, using Dropbox v97.4.467 and a VPN (ProtonVPN currently but I tried with NordVPN as well and the behavior is the same). The situation goes as follows: * My laptop has an active VPN and…

I scanned a documented and it's showing the error "Can't Save. There was a problem saving the file. Try again later" I tried to disable wifi and use mobil internet to no avail. The internet works fin in the browser. Why can't I just save the scan in the files then? Ah so disappointed! Is there a way for me to save the…

I am new. All I want to do is to upload 15 minute segments of my radio show so a new radio station can use it. Each file is 20.45MB approx. I use Hughes Satelite for my internet connection and during the day it can be slow so yesterday I figured it was because the internet traffic was high I got the errors so I got up at…

I have had DB free installed on the same 5 Xubuntu machines for years. From before the time of the 3 host limit, so they have been working fine. Now, I suspect after some updates, the db client is starting and does not seem to be linked to an account. So, It starts the browser and then tries to launch the web based link…

Hi! I'm getting this error on select pdfs stored in Dropbox when I try and access from my iPad. File is accessible via iPhone and Desk Top on the same network without any problems. Thanks!

I have been using Dropbox without issue for years, and Smart Sync seamlessly since December. Suddenly today, when I go to open files from a folder that I have not used in months, I am getting an error that the file does not exist when I try to open it. I can see the file in my dropbox folder on my computer. I can see the…

Dear Sir/Madam, I am uploding a video file which is 2.66GB I have tried to upload it by using the upload button and the drag & drop option in the Chrome Browser on Acer Chromebook. The upload is nearly completed and I get the message "Oops something went wrong - Connection Lost" I tried to upload the same file 4 times and…