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desktop app doesn't open app, but explorer - windows 10
I have a new laptop (Windows 10), and have downloaded dropbox from the website. Dropbox appears on startup menu and i have pinned to taskbar. On attempting to open the app, File Explorer opens, not dropbox. Nor does any dropbox icon appear in the system tray. I have uninstalled and reinstalled and restarted my machine…
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How can I stop the download of files in the Dropbox desktop application?
How do I stop a download in progress? DB is trying to download 175K files to my laptop that I don't have room for. I have marked all folders as ONLINE only, but the download is still happening. The only options I see on DB are to pause or resume syncing. NONE of the folders I have marked have been removed. I'm thinking…
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What happens when I log out of the desktop app?
Hi, What happens if I log off from Dropbox and delete all the folders and files from that computer and then Log on again on the same computer? Does all the files sync from the web to the computer again?
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I can't seem to get my subfolder to be visible. What can I do?
So, this issue is a fairly recent one, not sure if it is due to a dropbox or Windows update, or if there's another step I need to take. I have a set of folders shared with me with work inside I need to complete as part of my job. These folders are available through the web browser, but working with Office 365 online is a…
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Tray icon not showing on Arch+Cinnamon after trying all other recipes from these forums
Dear all, I am a Dropbox Plus user working on Arch Linux with Cinnamon 4.4.8 desktop and all latest updates (ext4 file system), and I have tried many solutions to make the darndest tray icon appear for months. Without it, managing synchronisation is hellishly inefficient; I can’t possibly keep the names of all folers to…
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Truly stop Dropbox client from starting automatically on Windows 10.
This is happening to me on Windows 10 Pro 64-bit. When I first installed Dropbox 3.14.7 I thought it it was well-behaved, because it offered an option to disabled "Start Dropbox on system startup". But that doesn't work. I have certain drives that aren't mounted when the system starts. I have moved the Dropbox…
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Should I move files out of my Dropbox folder before cancelling my account?
Prior to canceling my account, should I move my local dropbox files out of the local dropbox folder and put them in my documents folder on my Mac?
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Connection problem related to resuming after sleep in combination with VPN
Hello, Using my laptop with Windows 10 Pro v10.0.18363.815 I noticed a connection problem related to resuming after my laptop went to sleep, using Dropbox v97.4.467 and a VPN (ProtonVPN currently but I tried with NordVPN as well and the behavior is the same). The situation goes as follows: * My laptop has an active VPN and…
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Syncing problem on one Linux
Hi all! After installing Dropbox v79.4.143 on Lubuntu 18.04 (64bit) I log in to my account and downloads start to ~/Dropbox folder normally. After downloading all my files, none changes in files detected and not synced to the cloud. I am read all manuals and make anything * reinstall * reboot * unlink-link account * remove…
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File Locking Option not Showing
I understand there is now the ability to lock and unlock files on Dropbox however the option is not showing for me when I follow the instructions here. Right-clicking on my desktop file does not bring up the options and neither does the online portal clicking the ellipsis. I have checked in the admin settings and the…
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Search not working - no result, but the folder is there.
Hello all, Just today I was using DB as normal, and attempted to find a folder for a particular job. We use a a number system to identify folders like "20-240" where 20 is the year, and 240 is the 240th job worked on. I was surprised though that when I used the search function to try and find 20-240, it showed as having no…
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My Dropbox icon has a red notification on it. What should I do?
I still have a red check mark on icon for a few days now. It can't still be syncing!
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Specify the destination when downloading via the web to a PC that doesn't have the Dropbox app?
I want to be able to specify the destination when downloading via the web to a PC that does not have Dropbox installed. Dropbox seems to default to the Windows default download folder, and I cannot find an option to change this.
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Time machine forces smart sync to download files locally!
There is a huge problem when using smart sync as a Mac user who has time machine setup to automatically back up the entire hard drive (including the dropbox folder). If this is the case the time machine backup will trigger each an every one file that is set to 'online only' to be downloaded locally. If the amount of data…
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Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90.4.307
I'm not sure what to do. My Dropbox stopped syncing files in the last day or two. I noticed it yesterday when linking a few files to a friend. Dropbox showed the file as synced, and I shared the link with him, but it never uploaded. I really have no idea what to do. I've tried fixing perms, fixing hard links, letting it…
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39 files stuck syncing for weeks
Using the Mac version 88.4.172 of the Dropbox app on my 2015 MacBook Pro (with the latest Catalina macOS 10.15.2). Dropbox has been stuck for several weeks on 39 files syncing. I use Smart Sync for a number of folders. These are the steps I’ve taken to try to fix this issue: * Quit Dropbox and restarted. * Restarted the…
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Can't log into app with Google
I'm attempting to get my dropbox desktop app set up on a Windows 10 machine. When I click the Sign in with Google button it opens my browser (Chrome 58.0.3029.110) which takes me to a page that says "Sign in with Google, You're about to sign in to the Dropbox desktop app with your Google account. Would you like to…
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What happens when PC enters in sleep mode to download sync ?
Hello I would like to make all my DropBox files available locally and I have requested it to smartsync. What happens when PC enters in sleep mode ? * Is sync continues or sync modify the behaviour of sleep mode ? * Shall I modify the configuration of my PC to stop entering in sleep mode except display ? Thank you.
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How can I disable the quick access Dropbox icon?
I understand why some people may find this little icon useful. A quick way to access dropbox features, apparently! However, I don't have any use for it (and it's just as annoying as the little facebook messenger icon that hangs out on your phone when you get a message!). I've turned it off MULTIPLE times. It's really…
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Copying "empty" folders bug - not sure how else to report
Copied an empty folder to fix up a filing system, then moved other folders into it **AFTER COPYING,** and when I pasted this "empty" folder, it had al the contents I had moved into it after the copy. Noticed after having done this close to 50 times... Anyone else had the same issue? Is it a "feature" or a bug?
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Dropbox using high amount of RAM / memory
This is an issue for Dropbox running macOS Mojave 10.14.6. I've been using Dropbox for many years but as a really light user. I probably have around 200 data files, sizes ranging from a few bytes to a few hundred kilobytes. And the total is about 60 MB. I use Drop only for four apps; one which I never use, two others…
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Dropbox causing Mac desktop to freeze or slow down
Does anyone else get major slow down or freezing with rainbow wheels when dropbox is installed on Mac desktop using Mohave 10.14.3?
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Is the new Dropbox desktop app available on Linux?
Dear all, While checking the preferences menu on my Dropbox app from Linux, I noticed that a new hyperlink named 'Try the new dropbox Desktop app' appeared. However, it seems that it is only available on Mac and Windows. Are there any plans about porting this app to linux? I recently upgraded to a paid suscription, and I…
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Choosing where Dropbox folder should be.
Until 2 weeks ago, I was running Windows 10 and I had placed my Dropbox folder on an external hard drive. I've switched to using Ubuntu and I want to resume using Dropbox. I'm going to follow the instructions at this link: https://linoxide.com/linux-how-to/install-dropbox-ubuntu/ The only potential problem I see is that…
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I can't see the camera uploads folder on Windows
I have been using dropbox for near 10 years and always have uploaded all photos from my IOS device automatically. Always have been able to manage them from a desktop Mac. However, I now use a PC Win10 and I no longer see the camera upload folder. All files and folders appear EXCEPT "camera uploads". I have it set to…
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Ignored Item Conflict
Needing help understanding what (Ignored Item Conflict) means. When resyncing DB has created duplicate folders on my HD with (Ignored Item Conflict) after some the folder names. This is creating a huge problem as I'm trying to remove folders fom my HD to FREE UP space and have certain folders offline on DP...not on my HD.…
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See folders on website but not laptop
I havent been on Dropbox for about a year, I consult witha company tht has a Business account. The gentleman I work with at the company created a new folder and shared it with me. I can see it on the website but not my computer. I created a new folder on the website and shared it with my boss. I can't see that folder on my…
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Can't copy ANY files onto Dropbox
I haven't been able to copy files INTO Dropbox for a few weeks now. I am on a Windows 10 system, and up until recently I could drag and drop files into Dropbox. Now I drag and drop and nothing happens. File simply does not appear. I can download files that my company places in Dropbox. Also I CAN upload and download files…
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why is dropbox so slow when number of files increases?
Dropbox is unusable (and I mean it) as the number of file increases (I have more than 2 million files). What is the use of 1T tier when you cann't really use it (syncing takes forever for a simple additional file, the selective sync seems broken, etc.). It seems this issue has been around for a long time reading the…
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I'm getting an error when trying to upload a file. Can you help?
I am new. All I want to do is to upload 15 minute segments of my radio show so a new radio station can use it. Each file is 20.45MB approx. I use Hughes Satelite for my internet connection and during the day it can be slow so yesterday I figured it was because the internet traffic was high I got the errors so I got up at…