I deleted a document that I created, as administrator of the Account in DropBox Sign.
There is No deleted files section. There is no coodination of files in Dropbox.
Where is the recovery option for this file?
ZZ
Hi @ZekeNH, thanks for posting today.
How long has it been since you deleted the document?
Have you tried these steps to download a recently deleted document from your Dropbox Sign account?
This will help me to assist further!
Jay ,
5 hours deleted. There are no options like the ones listed for Dropbox in the DROPBOX SIGN, app. or website.
Zz
Hey @ZekeNH!
What do you see upon visiting your Dropbox Sign account? Also, is this a document that you had created or maybe that someone sent you?
I know you mentioned that this is a Sign document, but have you checked your Dropbox account for any deleted files in case it's there?
It was from me. It was awaiting signature. It is not in the deleted for everyone tab.
As you've mentioned that you are the administrator of the account, is this for a Dropbox team account, a Dropbox Sign account with a subscription, or another plan?
DropBox Sign.
Thanks for the info, at this point it might be better for the support team to look into this in more detail.
You can contact them directly via this link for the Dropbox Sign team, and they'll be able to investigate further.
