I am getting invalid email errors for esignature requests. I know the emails addresses are correct.
make sure there are no spaces before or after the email address
Thanks for bringing this to our attention, @jwhelget.
Can we send you an email, to investigate this further?
Let me know!
Yes ok to send email to investigate.
You're all set, @jwhelget! Please check your email address, and reply back to my message.
Thanks.
I am having the same issues. What ended up being the solution to this?
Hey @Caron Trumbo - sorry to hear about this.
May I ask if you're manually inputting the email addresses for your signature requests or if you're copying and pasting them from somewhere?
I'm copying and pasting from gmail. Should I try typing them in?
Yes, could you give that a go and let us know if you get the same results @Caron Trumbo?
That worked perfectly! I love a simple solution. Thanks!
