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Embedder not presenting its entire content

Hello,

We are facing an issue while using the Dropbox iframe resource to present user's spreadsheets in our application. There is a problem causing the bottom part of the spreadsheet (where the tabs are located) is getting hidden from the visible screen area.

After trying some workarounds with no success, we realized that the official Dropbox documentation for iframes has the same issue. An example scenario is shown in the image below, you can also check in the documentation: https://www.dropbox.com/developers/embedder

We would like to receive some support in order to fix this problem. Best regards!

image (8).png

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Accepted answers

Greg-DB

Thanks for reporting this issue. This issue is now fixed and should be working properly.

Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

All comments

Greg-DB

Thanks for the report! I'll ask the team to fix that up.

Edneth_Girao

Hello @10 ,

Do we have any update about this issue?

Thank you,

Best regards.

Greg-DB

@Edneth_Girao This is open with the team, but I don't have any news yet. I'll follow up here once I do.

Edneth_Girao

Right,

Thank you again for your support.

Best regards.

Greg-DB

Thanks for reporting this issue. This issue is now fixed and should be working properly.

Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

Edneth_Girao

@Greg-DB Thanks for all your and the teams effort, it appears to be working as it should now.