Child Item

This app has reached its user limit.

Hello drop box friends,

I am a newbie user of dropbox. I have set up jitsi for my online virtual conferences via moodle with dropbox business as storage. It was working perfectly fine till now. But suddenly when i try to sign in using my credentials i get the following error

Error connecting app:

This app has reached its user limit. Contact the app developer and ask them to use the Dropbox API App Console to increase their app's user limit.

I was not informed of any user limits while i signed up for dropbox service....I am unable to solve this error & move on. Kindly help how to solve this. Kindly help in layman's language as i am not a techie 🙂

Thank you

Jagdish.

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Accepted answers

Mark

You now need to request that your app is given production status: https://www.dropbox.com/developers/reference/developer-guide#production-approval

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Rich

@premakanthi wrote:

This app has reached its user limit. Contact the app developer and ask them to use the Dropbox API App Console to increase their app's user limit.

Is this for an app that you've developed using the Dropbox API, or a third-party service that you're using? If it's a third-party, you need to contact them as the error is regarding the user limit for their application; not your account.

premakanthi

Sir, i am using jitsi plugin in my moodle learning management solution. Jitsi is using dropbox to store the recorded content of conference.

Kindly help
Jagdish.

Mark

Have you had to generate an API key yourself to access this software?

Jagdishnair

Yes sir, I have generated the API key & also entered it in the moodle.

Thank you

Jagdish.

Mark

You now need to request that your app is given production status: https://www.dropbox.com/developers/reference/developer-guide#production-approval

Jagdishnair

Dear Sir,

I have just now applied for production status as per your instruction. I hope this issue gets sorted out soon.

Thank you

Jagdish.