Child Item

409 error with list_shared_links and business account

Hi - We are getting the following error:

{"error_summary": "path/not_found/", "error": {".tag": "path", "path": {".tag": "not_found"}}}

When calling the:

https://api.dropboxapi.com/2/sharing/list_shared_links

Endpoint from a business account. It's not erroring with a normal/free user.

Is there something I am missing here? What would the set of API calls be to get the list of shared links for a user to cover all user types?

Find more posts tagged with

API

Abuse

Accepted answers

Greg-DB

Thanks for your patience while we looked into this. This issue was related to accessing the contents of accounts using the "team space" configuration in particular: https://help.dropbox.com/teams-admins/team-member/team-space-overview This should be working properly now.

Please refer to the updated documentation for more information on how to use this endpoint to list the shared links in different parts of the user's account: https://www.dropbox.com/developers/documentation/http/documentation#sharing-list_shared_links

By default, if you don't specify the 'Dropbox-API-Path-Root' header, the call will be rooted in the user's member folder only. If you also want to list shared links in the team space, you'll need to set the the 'Dropbox-API-Path-Root' header root mode as covered in the Namespace Guide: https://www.dropbox.com/developers/reference/namespace-guide

All comments

Greg-DB

The /2/sharing/list_shared_links endpoint is the right API endpoint for listing the shared links owned by a user, regardless of account type.

The 'path/not_found' error indicates that there was nothing found at the path specified in the API call via the "path" parameter though. Double check that you're supplying a correct path value for that account.

Note that if you're trying to access the contents of a "team space" though, you will need to configure the API call accordingly. Please refer to the Namespace Guide for information on doing so.

qwc

Hi - I am not specifying a path parameter, so as per the docs:

If no path is given, returns a list of all shared links for the current user.

Shouldn't this return everything for that current user?

Greg-DB

Thanks for the information! Yes, if you're not supplying the path parameter at all, it should list all of the shared links for that account. Getting a 'path/not_found' in that case is unexpected, so we'll look into it.

Greg-DB

Also, if you can share several 'X-Dropbox-Request-Id' response header values for these unexpected failures, that would be helpful. Thanks in advance!

qwc

Hi - great thanks. Here are a few headers as requested - they are all for the same account/request though as we only have the one test business account:

X-Dropbox-Request-Id: 4441335fbdddd5ccdff074a90fda0f1c
X-Dropbox-Request-Id: adb429f3aaafb238c1ccf36347ed3ead
X-Dropbox-Request-Id: f8153e46e014701e5e513629791a238c

Greg-DB

Thanks! That's helpful. We're looking into it. I'll follow up here once I have an update on this.

qwc

Hi - Did you manage to look into this? Is there any update?

Thanks!

Greg-DB

This is still open with engineering, but I don't have an update on this yet. I'll let you know once I do.

qwc

OK thanks - I guess I'll just have to periodically check back and chase.

Greg-DB

qwc

Thanks @Greg-DB - appreciate you fixing that.