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Cannot authorize desktop app, desktop/oauth2 always return 500

Hi.

I've a weird issue with a single Dropbox installation: I'm unable to authorize the desktop app. I tried resetting cache several times, changing browser, whatever...

I also tried different wifi, same result.

The user profile doesn't have anything special, we have a limitation of 2 devices per user, but they have none associated.

I don't know what else to check, hints are welcome.

Posting below a request detail, in case a Dropboxer can have a look.

thanks

Date: Wed, 20 Mar 2024 11:19:48 GMT

client_id=0y80pawf201e3if
code_challenge=8M_5CFzz5lxLI0VXHkulVyFHiml__XXXXXXX
code_challenge_method=S256
redirect_uri=https%3A%2F%2Fdropbox.com%2Fdesktop%2Foauth2
response_type=code&state=XXXXXXXX

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Accepted answers

Greg-DB

@lorenzomilesi This should be working again now. Please try again and let us know if you're still seeing any issues. Thanks!

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Greg-DB

Server-side errors like this can be transient; can you try again to check if you're still seeing this issue?

If you are still seeing this, can you try reloading the page several times with the browser developer tools open, and copy and share several (say 5-10) 'X-Dropbox-Request-Id' response header values from the network tab for the /oauth2/authorize request? Thanks in advance!