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When does webhook is disabled?

Hi There,

I would like to understand after how many failed attempts does the dropbox webhook get disabled?

I have noticed that sometimes our webhook gets disabled and we could not find any reason. All I know is that the client must return successfully in 10 seconds.

Also, if say webhook is disabled after 100 failed attempts than does this counter reset if webhooks starts returning successfully after 99 attempts?

Thanks,

Manish

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Accepted answers

Greg-DB

Apologies, the navigation on that page needs to be fixed. I was referring to the "Receiving notifications" section under the second tab there. (The page defaults to the first tab.)

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Rich

Moved to the API forum.

Greg-DB

The specific numbers for disabling webhook URI can be found here under "Receiving notifications":

https://www.dropbox.com/developers/reference/webhooks#webhooks

Note that we are experiencing a service disruption with the webhooks service on our side though, which would also contribute to any issues you just saw. We're working on fully resolving it as soon as possible.

Info V.1

I looked at the documentation under "Receiving notifications": https://www.dropbox.com/developers/reference/webhooks#webhooks, but I dont see any information about number of failed attempts before the webhook is disabled.

Greg-DB

Apologies, the navigation on that page needs to be fixed. I was referring to the "Receiving notifications" section under the second tab there. (The page defaults to the first tab.)