Walter Dropbox Community Moderator

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Feel free to give that a go and report back if the issue persists @"scottynyc" - thank you!

Hey @"scottynyc" - when you say you uploaded it from your backup from the other computer, can you clarify the exact steps you took to do this? Also, what is the app's exact status as shown in your menu bar at the moment? Were or are you currently a member of a Dropbox team account by the way? 

Hey @"spydee" - could you clarify what are the exact steps you followed to do this? 

In that case, you'd need to use a web browser to upload your files to your Dropbox account, Mike. Let us know if that helps!

Thanks for the cooperation @"Lmanaugh" - you've got email from me, so please take a look at your inbox and we'll take it from there. 

Thanks for the cooperation @"Charem" - I've just followed up via email so please have a look at your inbox and we'll take it from there. 

Hey @"hprice" - thanks for posting on our Community! I'm assuming you're referring to this discussion - is this correct? If that's so, note that there are no updates on this and Sam's comment still stands. I won't be able to comment on or suggest any 3rd party apps to do this, but I'll leave this thread open for other…

I see, thanks for letting me know @"Lmanaugh" - would it be OK if I sent you an email to investigate a bit further internally? 

Hey there @"Lmanaugh" - sorry to hear you're having issues with this. It sounds like your sharing activity might have been paused, but can you clarify if you're getting a particular error message when trying to share your files or folders so that we can make sure we're on the same page? Thanks! 

We're glad to hear it's sorted now and thanks for keeping us in the loop too @"jayparryux" Let us know if anything else comes up. 

Hey @"egrk12345" - could you try again now and let us know if you still get the same results?

Hi @"James Stewart", I appreciate you taking the time to share your thoughts on this with us. When it comes to the discontinuation of the Send and track feature, note that the usage of its hub is low, and removing it (similarly with the Dropbox Vault) allows us to narrow our focus on building other features and experiences…

I'm seeing it normally at the moment @"amcoffice" - could you clear your browser's cache and/or try another browser? If the button is still missing, please send us a screenshot so that we can have a visual too.

Hey @"jacquiemchavez" - welcome to our Community and thanks for posting! Can you take a look at this article and let me know if it helps with what you had in mind? Thanks!

Hi @"amcoffice" - sorry for late response here, but I just wanted to mention that this issue has been reported and is being investigated. We'll let you know more as soon as we have an update. 

Hey @"studio-ross" - thanks for posting on our Community! You should be able to move your Dropbox folder by following these steps. Can you give them a go and let me know how it goes? Thanks!

Hey @"Ademone" - thanks for using Dropbox and posting on our Community! You should be able to select all of your starred files normally on the website by checking their boxes that show up on the left when you hover over their names. Note that you can use the CTRL+A hotkey to select them all quickly. I hope this helps!

Hey @"ryofurue" - thanks for the additional information and clarifications. Could you please send us a screenshot of the app's exact status as shown in your menu bar at the moment? 

Hey @"CatMasa" - sorry for the nudge on this, but I was wondering if you're still having issues with this. If so, can we reach out via email to have a further look internally at this point? 

Hey @"Mdearing3540" - sorry to hear about this. Could you please let me know the exact version and status of the Dropbox desktop app as shown in your system tray at the moment and if you noticed this after an OS update perhaps? Apart from that, can you also take a look at the Dropbox desktop app's preferences and check…

Hey @"Cococat101" - did you try turning off and back on the camera uploads feature as Hannah suggested?

Thanks for the screenshot @"MakeOATS" - much appreciated. Would it be OK with you if we sent you an email to have a further look internally at this point? 

Hey @"Jillyoz" - sorry to hear about this. When you say you can't access it, can you clarify if you're getting an error or if something else is troubling you? Did you try to get in touch with our support team via this form through an incognito window where you're not logged into any Dropbox account by any chance?

Are you using the website to do this or the Dropbox mobile app perhaps @"rdx111"? Also, can you clarify if you're using the automatic camera uploads feature or if you manually uploaded your files via the (+) button in the first place? If you could also clarify your device's exact OS version I'd appreciate it.

Do you keep all of your files in your computer's hard drive by any chance @"davidgTX"? If you have set your files in your Dropbox folder to be available offline, you could select the Dropbox folder and check its properties to see how many files you've got stored there. In case you'd like more assistance with this though,…

Thanks for the screenshot @"christy21" - much appreciated. I can see that they haven't added the content to their own account. Once they do, they'll be able to search within the folder you shared with them via a link normally. Let me know if that doesn't work for you and your collaborator though and we'll take it from…

You can either copy and paste it on your reply's box or use the camera icon instead @"christy21" 

You should be able to select all the files in a folder to see the file count or even calculate the size of the folder @"rdx111" Let me know if that helps. 

Hey @"christy21" - sorry to jump in here, but could you clarify if your collaborator is signed into her account when accessing your shared links or not? There should be a search bar when searching for files from a logged in state, that's why I'm asking.