Theresa Community Manager

Hi @"RobertSE" and welcome to the Dropbox Community! I am glad to see you issue is resolved - it's great to hear everything settled down and started working as expected again. And hey, thanks for coming back to update the thread. That follow-up really helps other who might run into similar behavior. By the way, I'm Theresa…

Hi there @"sniffly" , and welcome to the Dropbox Community! 😊 I am glad to see your issue is resolved - having the your dropbox account stuck syncing such a small amount of data for days can definitely be puzzling and frustrating, so it’s great to hear things are finally moving normally again. Thanks so much for coming…

Hi there @"beiningd" and welcome to the Dropbox Community! I am glad to see your issue is resolved - larger folders refusing to go offline on a PC can really be frustrating, it's great to hear you got everything working as exprected after clearing your Dropbox Backup. Thanks for coming back to update the thread too - it…

Hi there @"Franna" , and welcome to the Dropbox Community! 😊 I'm real glad to see your issue is resolved- out-of-memory or disk space errors can definitely be alarming, so it’s great to hear you were able to get past that and save your files successfully. Thanks so much for coming back to update the thread as well, it…

Hi there @"ilakn" , and welcome to the Dropbox Community! 😊 I'm so glad to see your issue is resolved - being stuck syncing that many files while using a high amount of CPU can be incredibly frustrating, so it’s great to hear things have finally settled down. Thanks so much for coming back to update the thread too.. it…

Hi there @"SteveC5" , and welcome to the Dropbox Community! 😊 It’s great to hear you were able to get everything working as expected, and thanks so much for coming back to update the thread. That kind of follow-up really helps others who might run into the same situation! By the way, I’m Theresa 👩‍💻, one of the community…

Hi there @"Charles2026" , and welcome to the Dropbox Community! 😊 I am glad to see your issue is resolved - managing access to the same folder in different ways for multiple groups can definitely get tricky, so it’s great to hear you were able to get everything set up the way you needed. Thanks so much for coming back to…

Hi there @"Cloudsoverkorra" , and welcome to the Dropbox Community! 😊 I am glad to see your issue is resolved - password errors can be especially stressful, so it’s great to hear you were able to get back into your account without any further trouble. Thanks so much for coming back to update the thread.. it really helps…

Hi there @"florismk" , and welcome to the Dropbox Community! 😊 I am glad to see your issue is resolved. seeing the Dropbox folder appear twice in Windows File Explorer can definitely be confusing, so it’s great that you were able to get things sorted out. Thanks so much for coming back to update the thread too - it really…

Hi there and welcome to the Dropbox Community! It’s great that you were able to get your issue sorted out. 🖥️🔄 Thank you for coming back to update the thread; it really helps others who might run into the same thing! By the way, I’m Theresa 👩‍💻, one of the community managers here at Dropbox HQ. Since you’ve been keeping an…

Hi there @"NLC99" and welcome back to the Dropbox Community! 😊 I am glad to see your issue is resolved, sometimes a small refresh is all it takes to clear things up. Thank you for coming back to update the thread - it really helps others who may run into the same thing! By the way, I’m Theresa 👩‍💻, one of the community…

Hi there @"EastyT", and thanks for reaching out to us in the Dropbox Community! 😊 I am glad to see your issue is resolved - desktop app startup or sync problems on Windows 11 can be especially frustrating, so it’s great to hear things are running properly again. These glitches can have a few different causes, so thank you…

Hi there, and thanks for stopping by the Dropbox Community! 😊 I am glad to see your issue is resolved. These situations can be a bit tricky depending on how and where the backups were created, so it’s great to hear everything is sorted now. Thank you for coming back to update the thread too; it really helps others who…

Hi there @"Fredrik_P" 👋 and welcome back to the Dropbox Community. Thanks for reaching out, and I’m glad to see your issue is resolved. 🎉 Crashes right after renaming synced files can definitely be frustrating, so it’s great to hear things are running smoothly again on your Windows 11 app. If the problem ever returns, feel…

Hi there @"kazuhaga" and welcome-welcome to the Dropbox Community! 😊 I am glad to see your issue is resolved - mobile sync problems can definitely be frustrating, especially when it feels like you’ve tried everything on your iPhone. These hiccups can happen for a number of reasons, so it’s great that things are finally…

Hi there @"FrankMes" and thanks for checking in with us on the Dropbox Community! 😊 I am glad to see your issue is resolved- incorrect sync status indicators can definitely be confusing, especially when everything looks like it should be working properly. These little glitches can happen from time to time, so it’s great…

Hi there @"Huddo" and thanks for reaching out in the Dropbox Community! 😊 I am glad to see your issue is resolved, files that keep reappearing can definitely be frustrating, especially when it isn’t clear what’s causing the sync loop, it’s great that things are now behaving as expected. Thanks for coming back to share the…

Hi there @"waltzoftime" and welcome to the Dropbox Community! 😊 I am glad to see your issue is resolved, making specific folders available offline on macOS can definitely be a bit confusing at first, especially with the newer versions of the desktop app. It’s great to hear things are working the way you need now, and thank…

Hi there @"TBox09" and thanks for joining us in the Dropbox Community! 😊 I am glad to see your issue is resolved - questions about ordering files inside shared folders come up often, so it’s great that things are clearer now and your issue is resolved. By the way, I’m Theresa 👩‍💻, one of the community managers here at…

Hi there @"PriyankaD" and thanks so much for popping into the Dropbox Community! 😊 I’m really glad to see the issue is resolved - storage mismatches like that can definitely be confusing, so it’s great that everything is looking right again. Thanks for taking the time to come back and share the update, too. It really helps…

I use Dropbox a lot for my creative projects outside of work - album artwork, posters for shows, fliers and press kits. I usually set up folders for Mood Boards/Ideas, Work in Progress and Approved/Final files. It’s really nice being able to compare the early mood boards with the finished designs side by side. Since I have…

Hi there @"cyenx" , and welcome back to the Dropbox Community 👋 Thanks so much for coming back to update us, your reply really helps show others that this kind of issue can be resolved. It’s always great when people take the time to share what worked. By the way, I’m Theresa 👩‍💻, one of the Community Managers here at…

Hi there @"mihaiculescu", and welcome to the Dropbox Community 👋 Thanks so much for coming back to tell us that the issue is resolved. Your update will certainly help other community members who might face a similar situation with their storage. By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ.…

Hi there @"Mandacious", and welcome to the Dropbox Community 👋 Thanks for coming back to update us. Your reply will definitely help other members who might encounter similar issues. By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ. If you’re open to sharing, I’d love to know what you use…

Hi there @"brookehawkins913", and welcome to the Dropbox Community 👋 Thanks for coming back to update us, it’s great to hear the issue is resolved. Your response will definitely help other members who might run into the same situation. By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ. If you’re…

Hi there @"Mom2Chaos", and welcome to the Dropbox Community 👋 Thanks for coming back to share your update, it’s always appreciated, and it really helps others who might run into the same issue with storage and file restoration. By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ. Since you’ve been…

Hi @"david91" welcome to the Dropbox Community 👋 Thank you so much for coming back to update us, it really means a lot! When someone takes the time to share that their issue is resolved, it not only closes the loop but also helps other community members who might be facing the same thing. Your update about the team invite…

Hi there @"Dubukongbizi", and welcome to the Dropbox Community 👋 Thanks so much for coming back and letting us know your issue is resolved, that’s great news! It’s really helpful for other members to see that even more complex changes, like downgrading from a Plus plan to Basic, can be handled smoothly. By the way, I’m…

Hi there @"Barbara E.2" , and welcome to the Dropbox Community 👋 I’m really glad to hear everything’s working again and thanks so much for taking the time to update us! It’s always great when things get sorted, especially after a reinstall on Windows 😊 By the way, I’m Theresa 👩‍💻, one of the Community Managers here at…

Hi there @"StuartL" , and welcome to the Dropbox Community 👋 I’m really glad to hear this issue is resolved and thanks so much for coming back and letting us know! Your update is incredibly helpful for other members who might bump into something similar. By the way, I’m Theresa 👩‍💻, one of the Community Managers here at…