Theresa Community Manager

Hi there @"jkingwhite" , and welcome back to the Dropbox Community 👋 I’m really glad to hear the issue is resolved and thanks so much for coming back and letting us know! Your update will certainly help others in the future, showing that even the more complex issues can be sorted out here in the Community or with our…

Hi there @"bettyh" , and welcome back to the Dropbox Community 👋 Thanks so much for coming back to let us know the issue is resolved. It's always great to hear and really helpful for others who might run into the same thing 😊 By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ. Since you’ve been…

Hi there @"Disillusion" , and welcome to the Dropbox Community 👋 Thanks so much for coming back and sharing your update. Your reply will certainly help others in the future. And yes, as @"Rich" mentioned, replying to the email notification won’t post your response here in the forum. The email simply alerts you that there’s…

Hi @"phemsley" , and welcome back to the Dropbox Community! It’s wonderful to have you here. I’m so glad to hear that you’re enjoying the new Sync and Storage Dashboard and thank you for taking the time to share your feedback here on the Tips & Tricks board. I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox…

Hey folks, as @"Amy" mentioned - this update was actually inspired by an idea shared right here in the community, which just goes to show how much your voices really matter. Maybe you’ve got an idea of your own? Check out this thread for the latest on how the ideas board works, plus some handy tips & tricks. If you have…

Hi there @"jamze" , and welcome to the Dropbox Community 👋 I just wanted to check in, is this issue with conflicted copies of files resolved yet? Please let us know how things are going when you have a moment. By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ. Since you’ve been using Dropbox…

Hi there @"kbonotis" , and welcome to the Dropbox Community 👋 I’m really glad to hear this issue is resolved and thanks so much for coming back to update us! It’s always helpful when folks share their progress, especially with photo uploads where things can get a little tangled. By the way, I’m Theresa 👩‍💻, one of the…

Hi there @"AC727" , and welcome to the Dropbox Community 👋 I’m really glad to hear this issue is resolved and thanks so much for coming back to update us! It’s always helpful when folks share their progress, especially with syncing quirks like this. 😊 By the way, I’m Theresa 👩‍💻, one of the Community Managers here at…

Hi there @"oreinar" , and welcome to the Dropbox Community 👋 I’m really glad to hear this issue is resolved - thanks so much for coming back to update us! It’s always helpful when folks share their progress, especially with syncing on macOS 😊 By the way - I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ.…

Hi there @"Gazzor1969" , and welcome to the Dropbox Community 👋 I’m really glad to hear everything’s working again and thanks so much for coming back to update us! It’s always helpful when folks share that their issue is resolved, especially with sync issues like this that can be tricky to pin down 😊 And a huge thank you…

Hi there @"sali_CPH" , and welcome to the Dropbox Community 👋 I’m really glad you dropped in to let us know and thanks for coming back to update us! It’s always helpful when folks share how things ended up, especially with account lockouts like this 😌 By the way, I’m Theresa 👩‍💻, one of the Community Managers here at…

Hi there @"Clonehead" , and welcome to the Dropbox Community 👋 I’m really glad to hear you came back to let us know what’s going on and thank you for updating us! It’s always helpful when folks share their experience, especially in situations like this where billing and account status don’t seem to line up. By the way, I’m…

Hi there @"gunrunnerjohn" , and welcome to the Dropbox Community 👋 I’m really glad to hear everything is working again and thanks so much for coming back to update us! It’s always helpful when folks share that their issue is resolved, especially with syncing problems like this that can be tricky. 😊 By the way, I’m Theresa…

Hi there @"psharkov" , and welcome to the Dropbox Community 👋 I’m really glad to hear everything’s working again and thanks so much for coming back to update us! It’s always helpful when folks share that their issue is resolved, especially with sharing errors like this that can pop up unexpectedly 😊 By the way, I’m Theresa…

Hi there @"Chezzie" , and welcome to the Dropbox Community 👋 I'm so glad to hear everything’s sorted out now! Sometimes the simplest solutions like checking through the “All files” view , really do the trick 😊. Thanks for taking the time to follow up, it’s always helpful when someone comes back to share their update. By…

Hi there @"MoSn1" and welcome to the Dropbox Community 👋 Thanks so much for circling back with that update. I’m really glad to hear everything’s working properly again with your MP3 playback on Android 🙌. It’s easy to overlook, but uninstalling and reinstalling the app can often be the secret sauce when things get stuck…

Hi @"nij458" and welcome to the Dropbox Community! I’m so glad to hear your installation issue is resolved and huge thanks to our amazing @"Nancy" for helping get things sorted 🙌 It’s always wonderful to see things come together like that. I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox. Now that you’ve got…

Hi @"boomerace" and welcome to the Dropbox Community! I’m so pleased to hear that your file is syncing again and thank you for coming back to share your update. It’s always appreciated when someone takes the time to follow up, especially with syncing issues like this ✨. I’m Theresa 👩‍💻, one of the Community Managers here…

Hi @"charlie22" and welcome to the Dropbox Community! I’m really happy to hear your Dropbox desktop app is working properly again and thank you for taking the time to come back and share that update. It’s always so helpful when folks follow up, especially with Mac-specific issues like this ✨. I’m Theresa 👩‍💻, one of the…

Hi @"aqlex239" and welcome to the Dropbox Community! I’m really glad to hear the backup issue is sorted now and thank you so much for coming back to share your update. It’s always helpful when someone follows up, especially with questions around backups and storage ✨. I’m Theresa 👩‍💻, one of the Community Managers here at…

Hi @"Lisgmck1" and welcome to the Dropbox Community! I’m really glad to hear everything is sorted now and a big thank you to @"Megan" for her amazing assistance on this one 👏 I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox. Now that things are resolved, I’d love to know... do you have a favourite Dropbox…

Hi @"Chppy " and welcome to the Dropbox Community! I’m so glad to hear everything’s working again with the Excel app on your iPhone and thank you for coming back to share your update. It’s always great to hear when things are resolved, and your follow-up could definitely help others running into the same issue ✨. I’m…

Hi @"sapporocanada" and welcome back to the Dropbox Community! I’m really glad to hear things are working well now and thank you for taking the time to share your update. It’s always appreciated, especially when it might help someone else looking for their offline files ✨. I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"nelliheinimo" and welcome to the Dropbox Community! I’m really glad to hear things are back to normal with your storage and thank you so much for coming back to share that update. It’s always helpful when someone follows up, especially with space and deleted file questions like this ✨. I’m Theresa 👩‍💻, one of the…

Hi @"M1000 .." and welcome back to the Dropbox Community! I’m really glad to hear things are working as expected now and thank you for coming back to share that update. Your follow-up is super helpful for others who might have questions about syncing .lnk files on Windows ✨. I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"lin20250902" and welcome to the Dropbox Community! I’m really glad to hear the download issue has been resolved and thank you so much for coming back to share your update. Your follow-up can definitely help others who might run into something similar ✨. I’m Theresa 👩‍💻, one of the Community Managers here. Since you’ve…

Hi @"The Muley" and welcome to the Dropbox Community! I’m so glad to hear you were able to get the folder moved successfully and thank you for taking the time to come back and share that update. It’s always great when things work out, and your follow-up could really help someone else trying to do the same thing ✨. I’m…

Hi @"file_r" and welcome back to the Dropbox Community, it's great to have you here. I’m really glad to hear things are sorted now with Dropbox Passwords and thank you so much for taking the time to come back and share that update. It’s always appreciated and can really help others facing the same issue ✨. I’m Theresa 👩‍💻,…

Hi @"EnzoBastianello" and welcome back to the Dropbox Community 🤗. Thank you so so much for sharing such thoughtful feedback here on the community. I can see how important tools like Dropbox Capture, Dropbox Sign, DocSend and sync performance are for your workflow. It’s clear that you’ve put a lot of consideration into…

Hi @"LondonTraveller67" n and welcome to the Dropbox Community! I’m so glad to hear you’ve got drag-and-drop working again and thank you for taking the time to come back and share your update. It’s always great when things get sorted, and your follow-up can be really helpful to others who might run into the same issue ✨.…