Theresa Community Manager

Hi there @"gunrunnerjohn" , and welcome to the Dropbox Community 👋 I’m really glad to hear everything is working again and thanks so much for coming back to update us! It’s always helpful when folks share that their issue is resolved, especially with syncing problems like this that can be tricky. 😊 By the way, I’m Theresa…

Hi there @"psharkov" , and welcome to the Dropbox Community 👋 I’m really glad to hear everything’s working again and thanks so much for coming back to update us! It’s always helpful when folks share that their issue is resolved, especially with sharing errors like this that can pop up unexpectedly 😊 By the way, I’m Theresa…

Hi there @"Chezzie" , and welcome to the Dropbox Community 👋 I'm so glad to hear everything’s sorted out now! Sometimes the simplest solutions like checking through the “All files” view , really do the trick 😊. Thanks for taking the time to follow up, it’s always helpful when someone comes back to share their update. By…

Hi there @"MoSn1" and welcome to the Dropbox Community 👋 Thanks so much for circling back with that update. I’m really glad to hear everything’s working properly again with your MP3 playback on Android 🙌. It’s easy to overlook, but uninstalling and reinstalling the app can often be the secret sauce when things get stuck…

Hi @"nij458" and welcome to the Dropbox Community! I’m so glad to hear your installation issue is resolved and huge thanks to our amazing @"Nancy" for helping get things sorted 🙌 It’s always wonderful to see things come together like that. I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox. Now that you’ve got…

Hi @"boomerace" and welcome to the Dropbox Community! I’m so pleased to hear that your file is syncing again and thank you for coming back to share your update. It’s always appreciated when someone takes the time to follow up, especially with syncing issues like this ✨. I’m Theresa 👩‍💻, one of the Community Managers here…

Hi @"charlie22" and welcome to the Dropbox Community! I’m really happy to hear your Dropbox desktop app is working properly again and thank you for taking the time to come back and share that update. It’s always so helpful when folks follow up, especially with Mac-specific issues like this ✨. I’m Theresa 👩‍💻, one of the…

Hi @"aqlex239" and welcome to the Dropbox Community! I’m really glad to hear the backup issue is sorted now and thank you so much for coming back to share your update. It’s always helpful when someone follows up, especially with questions around backups and storage ✨. I’m Theresa 👩‍💻, one of the Community Managers here at…

Hi @"Lisgmck1" and welcome to the Dropbox Community! I’m really glad to hear everything is sorted now and a big thank you to @"Megan" for her amazing assistance on this one 👏 I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox. Now that things are resolved, I’d love to know... do you have a favourite Dropbox…

Hi @"Chppy " and welcome to the Dropbox Community! I’m so glad to hear everything’s working again with the Excel app on your iPhone and thank you for coming back to share your update. It’s always great to hear when things are resolved, and your follow-up could definitely help others running into the same issue ✨. I’m…

Hi @"sapporocanada" and welcome back to the Dropbox Community! I’m really glad to hear things are working well now and thank you for taking the time to share your update. It’s always appreciated, especially when it might help someone else looking for their offline files ✨. I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"nelliheinimo" and welcome to the Dropbox Community! I’m really glad to hear things are back to normal with your storage and thank you so much for coming back to share that update. It’s always helpful when someone follows up, especially with space and deleted file questions like this ✨. I’m Theresa 👩‍💻, one of the…

Hi @"M1000 .." and welcome back to the Dropbox Community! I’m really glad to hear things are working as expected now and thank you for coming back to share that update. Your follow-up is super helpful for others who might have questions about syncing .lnk files on Windows ✨. I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"lin20250902" and welcome to the Dropbox Community! I’m really glad to hear the download issue has been resolved and thank you so much for coming back to share your update. Your follow-up can definitely help others who might run into something similar ✨. I’m Theresa 👩‍💻, one of the Community Managers here. Since you’ve…

Hi @"The Muley" and welcome to the Dropbox Community! I’m so glad to hear you were able to get the folder moved successfully and thank you for taking the time to come back and share that update. It’s always great when things work out, and your follow-up could really help someone else trying to do the same thing ✨. I’m…

Hi @"file_r" and welcome back to the Dropbox Community, it's great to have you here. I’m really glad to hear things are sorted now with Dropbox Passwords and thank you so much for taking the time to come back and share that update. It’s always appreciated and can really help others facing the same issue ✨. I’m Theresa 👩‍💻,…

Hi @"EnzoBastianello" and welcome back to the Dropbox Community 🤗. Thank you so so much for sharing such thoughtful feedback here on the community. I can see how important tools like Dropbox Capture, Dropbox Sign, DocSend and sync performance are for your workflow. It’s clear that you’ve put a lot of consideration into…

Hi @"LondonTraveller67" n and welcome to the Dropbox Community! I’m so glad to hear you’ve got drag-and-drop working again and thank you for taking the time to come back and share your update. It’s always great when things get sorted, and your follow-up can be really helpful to others who might run into the same issue ✨.…

Hi @"70CamaroRs1" and welcome to the community! I’m really glad to hear your files are showing up properly again and thank you for taking the time to share your update. It’s always appreciated, especially with account visibility issues like this ✨. I’m Theresa 👩‍💻, one of the community managers here. Now that everything’s…

Hi @"calmfrog" and welcome to the Dropbox Community! I’m really glad to hear things are back to normal now and thank you for coming back to share your update. It’s always so helpful when people follow up, especially with sync icon issues like this ✨. I’m Theresa 👩‍💻, one of the community managers here. Since you’re keeping…

Hi @"andreascarlsson" and welcome to the Dropbox Community! I’m so happy to hear your files are now showing up properly and thank you for coming back to share your update. It’s always helpful for others when someone follows up, especially with syncing issues on Mac ✨. I’m Theresa 👩‍💻, one of the Community Managers here.…

Hi @"Seppo Partanen " and welcome to the Dropbox Community! I’m really glad to hear everything’s sorted with your account storage and thank you for coming back to update us. It’s always helpful when someone shares their experience, especially with space related issues like this ✨. I’m Theresa 👩‍💻, one of the Community…

Hi @"NoteWriter" and welcome back to the Dropbox Community! I’m so pleased to hear your Dropbox app is finally reconnected and thank you for coming back to share your update. It’s always helpful when someone follows up, especially with trickier Mac connection issues like this ✨. I’m Theresa 👩‍💻, one of the Community…

Hi @"Davidi1" and welcome to the Dropbox Community! I’m so glad to hear the freezing issue is now resolved and thank you for coming back to share your update. Your follow up is really valuable and can make a big difference for others who may run into the same thing ✨. I’m Theresa 👩‍💻, one of the Community Managers here.…

Hi @"Gordon T.1" and welcome back to the Dropbox Community! I’m really glad to hear you were able to get things sorted and thank you for coming back to share your experience. It’s always helpful when someone follows up, especially on storage questions like this ✨. By the way, I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"petarjercic" and thank you so much for sharing this. I absolutely love to hear it! 🙌 It’s great to know how much you value Dropbox Paper’s ability to sync reliably across devices (and bounce back from issues when they happen). And yes, having each Paper doc as a physical file is such a handy feature for more manual…

Hi @"abance" and welcome to the Dropbox Community. I’m so glad to hear you were able to get your desktop app linked again and thank you for coming back to share that update. It’s always helpful for others who might hit the same device limit message ✨. By the way, I’m Theresa 👩‍💻, one of the community managers here. Now…

Hi @"texasprop" and welcome to the Dropbox Community! I’m really happy to hear that everything’s showing up as it should again It’s always great when a reinstall does the trick, and your marked solution from @"Megan" can really help others in a similar spot ✨. By the way, I’m Theresa 👩‍💻, one of the Community Managers here…

Hi @"petarjercic" and welcome to the Dropbox Community! I’m so pleased to hear your Paper docs have reappeared — and thank you for coming back to let us know. Updates like this are always appreciated and can really help others who might experience the same thing ✨. By the way, I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"staysee" and welcome to the Dropbox Community! I’m really happy to hear that everything’s up and running again and thank you for coming back to share your update. It’s always great when an issue gets resolved, and your follow-up might help someone else in the same boat ✨. By the way, I’m Theresa 👩‍💻, one of the…