Sam DBX Dropboxer

Hi everyone, Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629. As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it. Thank you!

Hi all, Our team is actively working on this. You can follow the status here. Thanks for your patience once again. Sam

Hi everyone, Thanks for hanging in there; we know how frustrating this issue can be. To clarify, we've spotted this connectivity error (the Dropbox desktop app getting stuck during startup) in an older version. Our team is currently working on a fix and we should have an update for you soon. In the meantime, if you haven't…

Hi @"pedroms" 👋🏽‌, hope you're doing well. At the moment, I'm unable to provide you with an exact timeframe, but we're aware of these reports, and it's definitely on our team's radar. We'll keep everyone updated here. Thanks.

Hey everyone, After checking with our team, we wanted to clarify that Dark Mode for desktop hasn't been released yet. However, it's something we're looking into for future updates and improvements. We'll keep you updated! Sam 

Hi @"Sanchez Homes ", Unfortunately, I can't fully comment on our Product Team's decisions, but I can confirm that we've run the QR Codes on Web as an experiment. We are still monitoring feedback and passing it along internally, if anything changes, we'll update the Community! Sam

Hi @"_MKT" 👋🏽‌ I hope you're doing well. I know it's been a while, but I saw your comment and wanted to give you an update: For personal accounts, this feature should be working normally now. But for Team accounts, our team is still actively investigating previews in Finder (when in online-only). You can follow the main…

Hi there @"nsrubio", you can try reinstalling the Zoom integration. Here's the App Center page: https://www.dropbox.com/apps/zoom @"jwallace913" please try going to Dropbox settings, or navigate to Apps: https://www.dropbox.com/account/connected_apps, select Zoom, and then choose the edit settings for Zoom to enable the…

Hi @"Broadwaymhl" ‌👋‌ Can you try scrolling down a little? You should see the file scrubber pop up. Let us know. PS: Our team is working on improving this experience, we hope to have news soon. Thanks, Sam

Hi everyone, Thank you for your feedback. Our team is already working on improvements/adjustments to this feature, expected in the coming months. We'll keep you posted here. Thank you, Sam

Thanks all for your patience and feedback! Zoom is now back in the Dropbox App Center, however, we're still working on some minor adjustments. We'll keep you informed! Sam

Hey @"ErwanSixSixSix", thanks for sharing your thoughts. Right now, we don't have any new info on this, but I'll make sure to pass along your feedback to our team. We'll keep you updated if anything changes. Thank you! Sam

Hi all, Just to clarify, although the deprecation was announced on February 5th, this integration will still be available. We're currently working on restoring Zoom into the App Center, and we'll keep you posted once we have more info. Sam 

Hello everyone, Our team is currently investigating Zoom within our Dropbox App Center. We'll share more info with you soon. Thanks, Sam 

Hi there @"bblu2095", yes, you should still have access to all the features you had before, including setting up Dropbox as your save location for Zoom recordings.

Hi everyone, Thanks for your feedback regarding this. The Zoom integration within Dropbox is active and working normally for all users. If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help. Thank you, Sam

Hi there everybody, This issue should be fixed! If you're still having trouble, please let us know. Thank you, Sam 

Thanks for the feedback, everyone. We identified yesterday that this issue is separate from the one on the status page. Good news is that our team is aware of it and working on a fix. We'll share more updates shortly. Thanks, Sam

Hey everyone, Just a quick heads-up that our team is aware of the issue and currently looking into it. We'll keep you posted with any updates here. Thanks, Sam

Hi everyone, We're aware it's been some time since this issue was reported: previews not working properly in Finder when in online-only, specifically in Team accounts. However, we want to assure you that our engineering team is actively investigating this. We'll keep you posted here once we have more meaningful updates or…

Hey @"FireChief" 👋🏽 Just wanted to check in and see if you're still having any issues after updating to our latest version 362.7. Let us know! Thanks, Sam

Hi everybody, As many of you have noticed, we implemented a fix in our updated version 362.7 Feel free to reach out if you're still having issues. Thank you! Sam

Great news 😃 Thanks for the feedback. 

Hey everyone, here's an important update on the topic ⛳ We ran the QR Codes on Web experiment, but after careful consideration, we've decided to remove this feature. We appreciate all of your feedback so far, and if you have any questions or thoughts, feel free to share them with us. Thank you, Sam

Hi there @"Edward Alan " and @"GrandpaW", We've released an expected fix in our Beta Build 192.3.4492. PS: auto-updates for this are available to everyone who chose "Include me on early releases" on the Settings page. Let us know if you have rolled out this version and still see these characters Thanks, Sam

Hi @"SarahLou" 👋🏽 If you're still having issues with this application, you can reach out via email at: accommodations@dropbox.com Thank you, and good luck. Sam 

Hi there @"AM777", We expect a fix to be rolled out in our next stable version (192). I'll make sure to share more news here. Thanks for bearing with us, Sam

Hi there @"Eriv1", Thanks for sharing your feedback. This should be modified in the next couple of days, with our next upgrade (v360). I'll update the thread once we have this up and running, Thanks for your patience, Sam

Hi everyone, Thanks for flagging this. Confirming here that these are ''garbaged'' characters appearing in the local delete dialogue. Our team is aware and working on it (and they should not be harmful). We'll keep you updated once we've cleared them. Thanks! Sam

Hi there @"Paul_Hulford" and @"Megan"! We're no longer maintaining the Paper desktop application. While the app will remain accessible for users who had access before, there is currently no additional info on whether or when our engineers will implement updates. I get this can be frustrating, however, you can use the…