Mark Super User II

That means, as the error says, you have an account already with that email. So, you need to log in to it and either change the email on that account or delete it. To get a log in password go to www.dropbox.com/forgot and ask for a password reset. 

Hi @"exx" You need to manually set the online only option on each device. There is no way of doing this centrally. 

Hi @"d_d0g" Dropbox doesnt delete things on its own, no, it also doesnt even delete if you are over quota. Can you look at www.dropbox.com/events and see what it shows about those files?

Have you set the files to Smart Sync so they are not on your device @"areedREVEL" ?

You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in. *…

Yes that is normal behaviour I'm afraid - Dropbox does not notify you of every change in a shared folder as there are safeguards in place for when people delete things like this (i.e. the other person is told the first time they delete things in a share it deletes for everybody and do they want to continue). 

Hi Chloe I'm afraid if the account the links were attached to has been closed the files are permanently removed. There is no way, at all, to recover them 😞 

Dropbox does tell you this @"Jerry H.14" - it gives a pop up telling you it will remove it from all devices etc. HOWEVER it only appears once if you tell it not to appear again. 

You can follow https://help.dropbox.com/accounts-billing/settings-sign-in/change-email to change emails. But you'll need a third one to swap in while you move them around 🙂

You cannot move things between accounts I'm afraid - they are completely standalone. All you can do is move the email addresses around so that the account you have upgraded is the one with your Business email 

You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in. *…

My guess is you'll be in big trouble at work if you circumvent their security systems. So, I'd suggest speaking to them about it instead. 

How are you uploading it? If its via the desktop client it doesnt restart, it goes from the last 4mb block although the upload counter will reset but will show the new upload pending total

You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in. *…

How did you upgrade? Have you checked it was the correct account (i.e. if you add a file to the upgraded device does it appear on other)

Hi @"DonSee" No, sorry, that wont work - extended recovery is only available if you had it at the time of deletion. What does www.dropbox.com/events show? Does that show the deletions?

Hi @"ayimazahra" * You can check who has access to what folders under the Admin panel of a Business account * There is no such folder as 'Quality' unless you actively create one * Version monitoring is not a feature Dropbox has - so there is not a way within Dropbox to do that except assuming that everybody in a share is…

Hi @"Sunny " When you signed up for the trial you were informed, and agreed, that you would be charged at the end of it. It is your responsibility to cancel said trial before the end of the trial period or you are charged. Depending upon how long ago you subscribed you may be able to claim a refund as you are in the…

@"Yuppyboy17" we need to know why though before we can help

Hi @"dsw0513" No, it isnt, sorry.

Hi @"maher1982" How long have you been a member? You need to have been an active member for at least 6 months to a year before it can be considered

As long as you delete files which are deleted on the website (ie. via the "Show Deleted Items" menu) then it wont also delete anything on the computer. But, two things to note, once these are deleted it is impossible to recover AND unless there is a need to do so I personally wouldnt bother - they dont take up any space or…

Local only is default. You have to actively make them online only etc. You can test it by disabling your wifi for a few seconds 🙂

@"dualice" correct - to cover the increased costs associated with sharing. But, if Dropbox doesnt make money they go bankrupt and then there is no service to use. It doesnt have the backup of other income streams like Google does to make money to run things at a loss. 

@"Julien B.12" .... I know its still 'in progress' but I honestly cannot see it happening at any point soon. I've said this to Dropbox plenty of times - the silence from them is both embarrassing and damaging.

Hi @"WAS48" If you've never used Dropbox or knew what it was chances are that somebody else has accidentally set an account up in your email. When you've then followed the links and logged in you'll have their data. Sadly there is no way to know who it was supposed to be with. 

@"phil-g3swh" those screenshots are from the Dropbox website: www.dropbox.com/home. Navigate to your folder there and you should be able to do it 🙂

Dropbox support does not work on weekends @"protrading104" so they wont be able to help until next week. However, you need to be contacting PayPal as its THEM who need to assist - in securing etc. your account and stopping future fraud. 

How are you trying to upload it @"dwhitelaw" ? Are you getting any errors anywhere? If so what/where and screenshots would be good 🙂

@"johnwhat" - Dropbox has no such functionality to convert them. You need to use a third party app to do that 🙂