Mark Super User II

You need to scroll down the page @"Osbourne" and choose one of the two options under the blue Chatbot option.

There is if you choose the options @"Rich" said - which is without being logged in and choosing the option for account help. Note, however, I'd doubt you will get a reply as they will send it to the account you are talking about - one you dont have access to the email of. 

Passwords are something you can only do on paid accounts: https://help.dropbox.com/share/set-link-permissions

Hi @"H_F92" Unfortunately your assumption at the very start was incorrect - when you merged into there Dropbox you did exactly that, you became part of the Business and they own your account. What you actually saw was your own folders, in their account, but not shared. You need to ask the business to restore it…

Hi @"delux" No, unfortunately not. Once an account is closed for inactivity its not possible to recover its contents.

That isnt something you can do with Dropbox, no. Did you link the QR code directly to the Dropbox link?

I'm afraid there isnt @"ronaldjohnson" All I can suggest is Sharing The Idea for a discount scheme. 

Hi @"Volkair" That sounds to me like you actually have 2 folders set up - one that is pinned to the side bar and Dropbox. If you go to the ones in the sidebar you need to make sure those folder locations reside in Dropbox or they wont sync. A shortcut etc. isnt sufficient. 

@"blings" wrote:It's fsutrating and something need to be done, An important document I need to access is completely vanish. without any notification of them wipping out my file is ridiculous. Crazy part about this, there is no live agent capabilty to talk to on what is going on and how this could be retrieved. If the…

@"Alex Ximea" Hi, was this a shared folder at all?

There isnt a way around this I'm afraid - Dropbox simply isnt designed to work on external drives and is technically not really supported as the risks of data loss are so huge. 

@"Neetubajpai12" you can restore from there, but, only if its showing within your recovery window. For example if you are a free user you have 30 days to do so. If its over 30 days they will show on that page but be unrecoverable. 

@"4050" - you need to contact the Pocket App developer to ask them for help

When they are being forwarded are they coming direct from your email (i.e. in the From: name) and including the Dropbox email in the To: line? I've found that unless the emails are direct To: Dropbox they fail (i.e. CC and BCC)

Thats something that Samsung themselves would probably have to implement unfortunately. 

@"kamerali" wrote:I need this too. Will this feature ever be added? It's a nightmare when something has been updated and I have to remember to nofity the other members each time. Dropbox doesnt release roadmaps or timescales I'm afraid. However, my personal opinion is that it wont happen due to how unreliable email…

Simply put @"jay-dragon" no, it isnt something you can do. Its also worth remembering that if it is viewable on screen there is nothing to stop screenshots, printing, file -> save as or even just taking a photo with a mobile device

Hi @"inkane" Basically those instructions are correct - you need to download them (you can do full folders at once if needed) and then resave to your machine/USB etc. If you have space on your device why not install the software and let it do it all for you? www.dropbox.com/downloading

If you are on a depreciated product (i.e. what was called Pack-Rat) then you can do different recovery options BUT they were opt in only when they were being phased out - and did so many years ago. There are also various 'versions' of it. For example the one I have is unlimited and free, there was unlimited and a per year…

I'd suggest forwarding it to abuse@dropbox.com

If thats the pricing you have paid @"aotlove" you have almost certainly set Dropbox to take payments annually instead of monthly. 

You could try forwarding it to abuse@dropbox.com so they can look at it

@"aotlove" Nobody here can help. Its an account issue that you can ONLY correct via the links @"Rich" has already given. 

Hi @"stevewdavis10" How long ago did you delete them? It can take a few hours to update. Also, just for info, deleted files dont use quota, so, permanent deletion is not necessary. 

You are always given recovery codes when setting the account up @"AlejandroPinto", however, that long ago it wasnt as obvious - you had to click 'Confirm' to say you'd downloaded and that was it. But as Rich said without you cannot regain access. 

Hi @"AlejandroPinto" No. The only thing you can do is use the recovery codes you were given when you set it up OR download everything if already logged in and create a new account. 

There is no automated way via Dropbox - so you need to download locally and then reupload unless you can find a third party tool which may help (http://mover.io is a possibility). 

As long as you are not publicly sharing it you will be fine 🙂 I have my full iTunes library etc. on my account and have from day one without issues

What is the folder called @"PWeiner12" ?

The simplest way to do it is to create shared folders to the main account you want to keep: www.dropbox.com/share 🙂 https://help.dropbox.com/share/shared-folder-faq