Mark Super User II

They should just auto work? What error are you getting? Can you post a screen grab?

Do you mean the Auto Save tab at the top of Word that looks like this: If so you cannot, that only works with OneDrive. There is no functionality within Office to change it to other cloud solutions. All I can suggest is moving the phsyical file locations to Dropbox and then working on them in that directory.

AntonEgo wrote:There is no way to contact support There is - via http://www.dropbox.com/support however unless its a billing or account access related query it is only available for paying users. 

You need to contact support as its a billing related question with proof of the cancalletion you have done - note that as with most trials you need to have cancelled more than 24 hours before its due to charge. http://www.dropbox.com/support 

abdelghafor wrote:is it possible to make each link open and play its specific MP3 file directly, without changing the URL It isnt possible to update/alter the links that Dropbox use I'm afraid. So if they are linking incorrectly it isnt possible to alter them at Dropbox side. However, as you used a QR tool can the QR code…

rynalee wrote:set to only store the latest 2 backups, but DropBox is storing UpDraft backups from years ago Thats a bug with Updraft - Dropbox wouldnt delete things on its own. rynalee wrote:Even when I delete the old backups, my total storage doesn't go down at all Space is usually recovered instantly, but, can take a few…

Are you on a Trial @"snynet" ? I dont believe Trial users can access support until they've paid.

Are the files on your computer @"Kunnaki" ? If so just go to that folder and delete them like you would any other - as in highlight and delete them. Dropbox wont delete files on behalf of people I'm afraid. 

That image helps ****** shows that you have backups set - the "Mac" disableed one at the side. Click on that and delete that and you should get the space back

vusheth wrote:I tried contacting support but didn’t get any. So I’m checking here if something can be done. I very much doubt something can be done so late after the promotion closed. You could try contacting 1Password direct?

Cata_m wrote:Is this a question about the HandyBackup's operation or about Dropbox's security/connection settings? Its probably a mixture of both - HandyBackup should be able to handle this and they are the only ones who can resolve. There is no way for us, as users to change or extend connections etc. 

cbush wrote:I mean i got pro dropbox so idk what's happening You need to contact support as for some reason your sharing has been disabled. You can do it at http://www.dropbox.com/support. Note that as its a weekend it wont be picked up until tomorrow at the earliest. 

What exactly is the error?

Yochai12312 wrote:Can a Dropbox staff member please remove them? They cant. The only person who can is you either via http://www.dropbox.com/home (including leaving shares at http://www.dropbox.com/share) or deleting backups at http://www.dropbox.com/backups 

Uploading via the website is designed for when you are not at a computer. I'd strongly suggest downloading and installing the client and just dropping the files you want in to the Dropbox folder. Then it uploads in 4mb blocks and wont fail if the internet drops etc. In terms of your tickets whats showing at…

RLAZ wrote:Now I can only see them but cannot open them. Can you post a screengrab of the error messages?

Myze27 wrote:How can I redeem the offer? The wording states that you get three months free. So your membership will last till March 2027 instead of Dec. 2026

Lorrije wrote:I responded to Phoebe's request for information but didn't hear back from her You can follow and reopen it at http://www.dropbox.com/support. However, if you did not give your card info to Dropbox (as that is the ONLY way they can charge you) then your card has been cloned and you need to speak to your card…

From various posts I've seen on here it should work. Generate a link and send it yourself via email is probably more likely to arrive than via the Dropbox auto generated ones

Dweb wrote:I can put Doe Pics or Pretty Pics? Or I can put First Name as My Travel and Last Name as Photos & Stuff? You can put whatever you want :) The only issue you may have is when it tries to charge card if they are linked and your card company refuses it. Being honest here, with somebody who shares lots of info and…

jodycplp wrote:I canceled my automatic dropbox renewal If you'd done that in time you would not have been charged. Dropbox doesnt charge and then refund. jodycplp wrote:I do not see that a refund has been processed. Where did you see that you'd get a refund as Dropbox payments are not usually refundable unless legally…

dropitlikeitshot1 wrote:Curious why you don't use Dropbox Backup on the rest of your files. Because it's diabolically designed and implemented unfortunately. For example it moves the folders in to Dropbox meaning links to files stop working, it doesnt allow you to restore just individual files or folders and its totally…

d_c wrote:Are you able to help me? Nobody here can I'm afraid as they dont have access to the billing systems etc. The only people who are able to help are Dropbox via the support links. You may want to check your email address and make sure its correct and not blocked by your email provider by mistake or has been marked…

Shawn07 wrote:but why files exceed the space Its possible if you have put more on to Dropbox than allowed, possibly via shared folders, or if you had a temporary storage quota thats now been removed. Shawn07 wrote:does it mean it will delete all my files including the ones in my own downloads folder? It will only delete…

dropitlikeitshot1 wrote:So are you still paying for Backblaze? I am yes, as I like the fact it still backs up 'everything else' if that makes sense? So while its redundant on my data it still does the rest of my files (desktop, anything in Documents etc. as I dont use that directory as such). 

Making sure the volume of files you have on Dropbox is less than your quota which shows at http://www.dropbox.com/account/plan 

I am also a backblaze customer and have exactly the same issue. The issue isnt exclusive to Dropbox but all cloud storage systems using Mac that are in the new folder structure (i.e. 'Cloud Storage' folder). For me, yes, I am ok with it as I have the extended recovery on my Dropbox meaning if something was to happen I can…

Marcodegrotto wrote:What if the user does not want to change the subscription but simply woud prefer to manually approve a renewal? What would happen if they dont then? Just thinking out loud here as there is a real risk then of data loss - as Dropbox does delete files to bring people under quota. You are also given…

Kmnam0310 wrote:I think the issue should be fixed. They are going to need more info - things like what version of Dropbox and what version of Windows as a minimum. 

Pleased its sorted :D