Mark Super User II

musclecarmama wrote:Is there a way to make "all folders" sharable without having to share each folder individually? The quickest and easiest way to do that is to just move everything in to one folder and then share that one :) So move all of the root directory in to a new folder and then share :)

musclecarmama wrote:For the last couple of weeks I have tried to get in and when I let him know, he never receives the authentication code. Hi @"musclecarmama" Firstly please note this is against the Dropbox T&C's and can result in accounts being permanently removed and all data lost. Dropbox accounts are for one person…

ltmrey1 wrote:It also seems to think it's a personal account too. I only have two gigabytes of storage. What Gives? It will do.... Professional Accounts have 3TB of data and are personal accounts. If you need to access the business account and then have a Dropbox Business plan they need to buy you a licence and add you to…

MalcolmW wrote:Opens with sheets You arent opening Excel if you are choosing Sheets. You are using Google Docs to edit the file - Sheets is part of Google Drive. If you want to open in Excel you'll need to select that if its an option. If not you need to check with Microsoft / the OS of your device to see why it isnt…

Jeffrey_Pro_User wrote:and if you use that information for marketing, you're not cool. Nobody likes that. I'm pretty sure it isnt. Its just sent to you to say 'this is who uploaded what'. While it can be a pain it is helpful as its used to identify who uploaded what - especially if you have 1 link for multiple people. 

MatthewM wrote:I need to recover my original account and files if it is still within the 30-day recovery period. Its not possible I'm afraid. Once an account is deleted, it's permanent. There isnt a 30 day recovery window on deleted accounts. Thats shown by the fact that you have been able to create a new account with the…

It could be worth posting on their forums over at https://forums.boxifier.com/ However, there have been no posts since June. 

MuhrDesign wrote:I had ChatGPT help me and it looks like it has something to do with my Norton antivirus software Have you tried disabling it to test that?

Jack91 wrote:I deleted the wrong video and now i really need it for a film I am working on How long ago did you delete it? If it was within 30 days, it's recoverable as long as you have enough quota - so you may need to upgrade to do that. If its over 30 days it isnt I'm afraid. 

Jimmy18 wrote:I don't know about the detailed contract on business plans but -you know- I really need my wedding video files! Deletion information is the same across all plans I'm afraid. Once its removed, and, its over the recovery window it isnt possible, at all, to recover. Dropbox isnt going to be able to assist at all…

Laura888 wrote:Is that supposed to happen when you log out and log back in? Basically yes. Because it doesnt know what is different from the machine to the cloud after a disconnect - the database with this info is trashed basically. So when you reset up the connection it needs to rebuild all of it. However, it should just…

Frank P E. wrote:will the process recures into sub-folders? Yes. Everything in the folder selected (files and sub folders) will be marked as such. One thing to note, however, is that if you mark online only but then use the file on your device it doesnt auto go back to online only (its downloaded to open it). So you may…

dm41 wrote:(Windows 10 Pro 22H2, current app version 216.3.4387) Thats a really old version. It may be worth trying https://help.dropbox.com/installs/advanced-reinstall to see if that helps at all. 

mostlybaffled wrote:Can this be done in Dropbox Standard and if so, how please? It cannot be done on any Dropbox plan because the folders are local to the machine and that has nothing to do with Dropbox. You need to secure the physical machine itself to avoid other people getting access - either via user accounts and log…

Jack420 wrote:There is bound to be a few that might encounter this problem Dropbox will have already tried, and, given only three people are reporting it there clearly isnt a huge issue with Dropbox but something (annoyingly!) very specific on either your machines/devices or your location. Out of interest what OS and…

paparrish wrote:Dropbox needs to make a change and let US decide the width of the columns that fit OUR needs! Why not suggest that over at Ideas | The Dropbox Community? That way others can upvote it if they also agree (you can also see if somebody else has already suggested it first).

That looks like only one is syncing to your machine @"cvhmanchester" Are both accounts still connected on the web? Can you see both when you go to http://www.dropbox.com/home and then click on the icon top right and the very bottom option should be to show your other personal account

moots wrote:Please help me recover these folders! They will be inside of the \Dropbox folder on your machine - so as long as you didnt delete the Dropbox directory and just the app they are there. Try running a search on your hard drive for it under Finder

Are you on a Dropbox for Business or Teams account at all? Could you post a screenshot of the error?

Get yourself under quota, and then the best thing I can suggest is to use the desktop client: http://www.dropbox.com/downloading, as everything then is automatically on your machine as long as you stay under quota. Then if you are automatically uploading from a mobile device you can just open the Dropbox folder on your…

If you mean https://www.dropbox.com/share/visited-links then no, sorry, there isnt. To request that is added as a feature you can add it to this forum. 

Hi @"Chatters48" Those pics help, thanks! That last one clearly shows you are accessing the files on Dropbox so can download (the one with Video0033 etc.). So you can go on that page at http://www.dropbox.com/home and download or delete things you dont want. 

Yes you can :)

The only people who can help are the support team on the ticket. Note that if they are permanently deleted (i.e. you have no recovery showing at http://www.dropbox.com/home when you show deleted items) they cannot help I'm afraid. 

If you are using the website or a mobile device to open the file @"Larryc" then its not possible to turn off auto save. If its on your computer it will only save when you hit the save button.

Hi @"Buro Steel Framing" and @"Anuj3" Have you both done what has already been said and logged a ticket at http://www.dropbox.com/support ?

How are you trying to open them? In what app etc.? Could you explain the steps you are taking?

Hi @"Tracy T.9" Dropbox when you upload, if via the website, will do it all and not look for/check or identify any duplicates. You can then use the web interface to identify duplicates BUT I'm not sure if it would detect duplicates that are different - for example a thumbnail vs. original size. Also note that uploading via…

Could you post a screenshot of that?

Sorry @"Megane Racat" but the design on this is terrible - where is the quota on a Dropbox's account showing on this? To do it you have to go in to Preferences -> Account to get that info which is critical to being able to manage quotas and accounts effectively. Love this idea of seeing what space its using on disk, but,…