Hannah Dropbox Community Moderator

Thanks for letting us know about this, @"Will9001". Are you still having this issue today? If so, did you notice if this happened after your Dropbox app got the new Dropbox for Windows update? 4M files is definitely a very large number of files, but can you let me know how many files are currently within the Dropbox…

Hi there, @"Cameron Knott", thanks for bringing this to our attention. Just so I have a clear understanding of the issue, can you please guide me through the exact steps you're following for this process? If you open the Dropbox app and choose to upload the file, are you having an issues? And do you see this behavior only…

Hey @"2155271208", thanks for your post. Sorry to hear about your files missing; when was the last time you could access them in your account? Is it possible that you have two different accounts and the files are stored on the other one? As for your space usage, can you send us a screenshot of what you see here? Thanks in…

Hey @"Rianneluiten", thanks for the update here. I've just sent you an email, so we can take a closer look into this. I'll see you there!

Thanks for the update, @"bojs". Can you let me know what you saw when you tried to restore your backup through the desktop app? Were you not prompted to restore the backup, like the steps in the article describe? Did you get any error messages? Also, what's the Dropbox app's current sync status? You can see that by…

I understand where you're coming from, @"mz5". In that case, there's no way to install the Microsoft store version of the app, without the Microsoft store. I will make sure to pass your comments along to the team, though, and if you want us to continue troubleshooting the installation issue of the desktop client, let us…

Hey @"Yuni1", thanks again for your patience! I just sent you an email and I'd love it if you could send your screen recordings there, so that we can investigate further. Thanks!

Since it's on a third-party website/service, there's no way to hide it from our end. I'd suggest reaching out to Webflow for more info, in this case, Lennard.

Hi there, @"markos zotos", thanks for joining our Community! To open and edit an online-only file, the file first needs to be downloaded/synced to your computer. That means that online-only files cannot be edited anyway, so consequently, you won't receive any such notification. I hope that makes sense, but let me know if…

Does this page help at all, @"mz5"?

Thanks for the clarifications, Lennard! Does this window appear within Webflow?

Thanks for reaching out to us, @"bojs". Let's see what we can find out here. Have you tried restoring your backup using the steps in this article? And if so, what happened when you tried? Keep me posted!

Hey @"Lennard1", thanks for posting your question to our Community. To get to the point, when it comes to sharing files with non-Dropbox users through shared links, we do offer ways for you to protect your links, such as password protection, disabling downloads for the links and adding an expiration date on them. However,…

Hi again, @"mz5"! I just replied to you on your other thread here, so make sure to check it out and let us know if you have any other questions. Thanks!

Thanks for getting back to me, @"mz5". The simplified version wouldn't be available for your OS version, I'm afraid, but there is another version you can download from the Microsoft Store. You can read about it, see if you're eligible to install it, and steps on how to install it here.

Thanks for the update, @"jarvist". Can you also let me know what the exact number of files in your Dropbox folder is? Could it be more than 300K? If so, can you remove some folders with selective sync, to see if that makes things better?

Thanks for the update on this, @"mz5". Here you can find the minimum system requirements for the Dropbox desktop app. But since this seems like an issue that might need to be looked into a bit further, I'd suggest reaching out to our support team. They'll be able to access more account-specific info and assist you further.…

Hey @"tadams", thanks for letting us know about this. If you switch the files in question to "available offline" and then back to "online-only", does that fix the issue? Also, what you see when you hover over the small Dropbox icon in your system tray? Let me know and we'll go from there.

Hi there, @"jarvist", thanks for bringing this to our attention. I completely understand your frustration, so let's see what we can do to figure out what's causing this. Can you check this article and make sure that you've followed all the troubleshooting steps here, to see if they help? Also, can you let me know how many…

Hey @"Janet K.1", thanks for reaching out to our Community! So, if I understand correctly, you're looking for a way to view photos in a folder in a chronological order. Would you like to do that when viewing your own files or when you send someone a link and they're viewing the files on their end? Also, are you looking to…

Thanks for the update, Malcolm! Would you mind guiding me through the exact steps you're following until you get to that window?

Thanks for your feedback on this, @"Chatters48". I'll make sure to pass it along to our team.

Hey @"amsf", thanks for reaching out to our Community. Let's see what we can find out about this. Do you currently have any other Dropbox options when right-clicking on files in your /Users/myname/Documents/ etc. folders? Are you able to see this backup here? Let me know and we'll go from there.

Hey, this idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas in the future.

Hi there, @"MalcolmW", welcome to the Dropbox Community! The two options you mentioned when trying to save your changes, are they coming from the Dropbox app or the Excel app? Would you mind sending us a screenshot, so we can have a visual? Thanks in advance!

Thanks for taking the time to post what worked for you, @"parikc"! If you need anything else, please don't hesitate to let us know. Have a great day!

Hi there, @"Jeffrey_Pro_User", thanks for posting your question to our Community! To be honest, the person's name and email address is required to upload files to a file request and at the moment, there's no other way for non-Dropbox users to upload files to someone else's account. If I were you, though, I'd take a look at…

Thanks for checking that, @"Keith15", and we'll wait for your update!

I see, thanks for the update, @"kal_varrik". I've just sent you an email, so we can investigate this issue a bit further. Just get back to me when you have a chance!

Hey Sarah! To access the saved passwords on the iPad, you'll need to open the Passwords app (which would be locked and you'd need to unlock it, I'm afraid) and then check if the Dropbox app is listed there.