-
DocSend "Content Library" Page is Broken
Device MacBook Pro 2021 Operating System/Browser (if using the web) macos 15.7.4 (24G517) chrome latest Dropbox App Version/Browser Version DocSend Question or Issue "Content Library" page is down. tried in incognito window as well
-
Tell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…
-
I changed my email address for Dropbox, but got a trial for DocSend Advanced Data Rooms.
After changing my Dropbox account email address, I received multiple emails from mailto:support@docsend.com wanting me to confirm my new email account address. As all looked legit, I did click on the link. Now I am supposedly signed up for (without putting in any credit card information) a free trial of the "Advanced Data…
-
How can I share a file with others to download via DocSend?
Question or Issue I am a new user. I have already uploaded documents. I just need to know how to allow someone from outside my account to access the files so they can download them, in simple language. I have a paid account and cannot access the chatbot; I have purchased the account just for this, and I am very frustrated…
-
How do I see the email address that was used to submit a file?
How do I see the email that was used to submit the file? In the file link, they are asked to put their name+email. As part of the naming convention, I can see the name but I need access to the customer's email as well to send a follow-up..
-
I have a DocSend free account, how many free requests are available?
doc send free account , how many free requests is available?
-
Dropbox DocSend FAQs
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Does DocSend offer password protection feature for documents? Quick Guide: * Password protection enabled: Yes, DocSend supports password-protected documents, allowing you to add a…
-
I created a Dropbox account, but I got an email from DocSend asking me to verify my email address.
Dropbox Plan (Basic) Are you a Team Member or Admin? (Neither) Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Home PC) Hello, I just signed up for DropBox basic and I got an email from DocSend Support asking me to verify my email. I want to confirm…
-
DocSend being used to impersonate me for phishing
Dropbox DocSend has allowed a bad actor to send a phishing email to hundreds, if not thousands, of email recipients, purportedly from me. I reported this to Dropbox immediately using the link in the email and received no response. It is now 5 days later and "The Dropbox DocSend Team" sent a reminder email out. Can you…
-
Send and track discontinuation
I'm paying annually for an Essentials plan with you. Currently, I'm paying over $400 CAD per year. Between your discontinuing Vault and now discontinuing Send & Track, you're removing features that I've paid for and are also features that influenced my decision to go with Dropbox Essentials in the first place. I don't see…